Hello

Since yesterday, i'm unable to download themes from the themes center in the application

I have the following message " Your theme could not be downloaded, please try again later"

I tested this on my two smartphones (One Plus 5 and Poco X3) and i always have the same error, no matter what the account i logged in with.

I tried uninstall/reinstall the application, deleting cache/app data, restarting, etc..

I asked someone and he have the same issue

Please can you help me solve this problem

Hi,

Swiftkey on my previous phone worked well but since switching to a new phone, brackets show up in the opposite direction when I try to type in RTL languages.
Furthermore, a space is automatically added after one type of bracket and deleted before the next which makes the whole affair even more complicated and prevents comfortable use of these languages.

Adding more languages without allowing them to be used properly is not beneficial.

An update restoring the original functionality would be appreciated.

Seriously considering a change of keyboard otherwise.

Thanks,

Inbar

I opened my texting app to find the keyboard had suddenly shifted the arrows from the bottom horizontal position to a vertical position in the middle of the keyboard. I disabled the arrows and now there is a huge gap vertically in the middle of the keyboard. Does anyone have any idea how to get my keyboard back to normal?

Hi guys,

How to submit a feature request

If you've had a really good idea and want SwiftKey to hear all about it, the best way to do that is to submit it via the 'Feature Request' form here:

https://support.swiftkey.com/hc/en-us/requests/new

We look forward to reading all your requests and improvements.

The best way to post a question

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Trying to install an android app that my device r7ns a version of androidtha5 is  just nearly up to date

Please add ≤ (less than or equal to) and ≥ (greater than or equal to).

For example, they can be placed in a popup menu after a long touch on < and > symbols.

So I see in the latest update that incognito mode is automatically enabled when in an incognito chrome tab. This is great! I asked for this a long time ago, and the transition is very smooth. However, I have a couple big issues with how it's been implemented.

I can't turn it off. The toggle is just gone when in an incognito tab. Seems like defaulting to the mode is fine, but I want to be able to choose. Let people choose. Why? Next point...

The theme is fixed, and doesn't have secondary characters. I have to do a lot of work (access my work email) in an incognito tab. I'm used to the secondary characters for the rather technical writing I need to do. That's gone now, and is costing me time and sanity. Either allow the user to set the incognito theme, or add secondary characters.

I'm always a proponent for letting the user choose. Bury it in an advanced settings mode and hide it behind a warning if you want, but give us access to these toggles. Especially in the beta.

Cheers.

For the iOS version 2.8.2 of Swiftkey, it seems that the numeric keypad dot not respect the comma/dot regonal setting of the iOS device, and always shows the dot, even if the language/regional setting of the iOS device specifies a comma as decimal separator. I can long hold the dot to get the comma, but I would like the same option as on the native IOS, that the regional setting defines what the first option is.

SwiftKey انا استخدم كيبورد 

علي موبيل اندرويد ولكن يوجد خط احمر يظهر تحت الكلام اريد ان ازيل هذا الخط

Okay how do i explain it. So, some of the emojis on my swiftkey keyboard are only male or female. For example ( 🤷) how do i pick the male one?

fyi i can see the male one when someone else is typing it.

Also, there's an option on gboard to pick it. I just don't like the keyboard. I prefer SwiftKey.

Hi Swiftkey Team,

i just switched from Android to iOS and the iOS Stock Keyboard is horrible. I've been using Swiftkey for years (also bought it long time ago) and the usability on Android is awesome :)

When i decided to switch to iOS I was glad to know that swiftkey is available for iOS as well. Sadly the User Experience on iOS is very poor in comparison to your Android Version.

If you could implement the following things, it would make the user experience a lot better:

• Special Characters as second Option for normal characters (best would be the same order as on android)
• seperate comma key
• enhanced QWERTZ Layout with dedicated umlaut keys (öäü)
• Adjustment of longpress duration
• 3D Touch for removel of whole words
• cursor selection through long press on space key

And I would REALLY Love to have the "Classic Dark" Theme back. I found it very helpfull that not every key has its own border, but the keyboard layout is kind of rastered.

Please think about the mentioned things. I am sure many people would love it!

Thank you and Greetings from Germany,

Christian

Bonjour,
Je viens de passer d’un Smartphone Android à un iPhone SE 2020 iOS 12, mais je n’arrive pas à configurer mon clavier Swiftkey de façon à faire apparaitre les caractères spéciaux au-dessus de chaque lettre alphabétique comme je le faisais sur Android..

J’arrive à faire apparaitre uniquement les chiffres au-dessus de la 1re ligne alphabétique. Je sais que les caractères spéciaux sont aussi accessibles en appuyant sur la touche "123" puis sur la touche "+=#" si je veux utiliser le tiret du bas "_" par exemple mais ce n'est vraiment pas pratique, alors que sur mon clavier Swiftkey Android, I just have to stay and press sur la touche "W" pour faire le tiret du bas "_" !

Pouvez-vous m’aider à configurer mon clavier Swiftkey sur mon iPhone SE 2020 iOS 12 comme sur mon Android s’il vous plait.
Je vous place une capture d’écran du clavier Swiftkey de mon Android sur laquel les caractères spéciaux au-dessus des lettres que je veux faire apparaitre sur mon clavier Swiftkey d’iPhone sont encadrés en rouge.
Merci.

SwiftKey suddenly stopped displaying with my selected theme and reverted to some random black theme.  Go to Settings->Themes->Select either my earlier-used theme or a new theme, the message appears: "Sorry that your theme changed, something went wrong on our side.  You can change it back." -- BUT-- you cannot change it back. 

Hitting "More Info" displays "We have enhanced our themes under the hood to give you a better typing experience.  Something went wrong updating your theme.  Don't worry, you can still change it back to what you had."

Selecting [Change] and any other option provides exactly zero changes.

Several problems - 1) the better typing experience is now massively worse, nearly unusable with the bogus new themes forced into the UI.  2) we CAN NOT change it back, I've tried dozens of times, both old & new themes, downloading new ones, etc.

THIS IS BROKEN AND NEEDS TO BE FIXED OR ROLLED BACK IMMEDIATELY- HOW DO WE GET THE FIX?

Disgusting incompetence and lack of QA, and it isn't like Microsoft lacks resources.