Microsoft SwiftKey iOS Support Forums

I recently moved to Swiftkey from Swype because I just found out the devs have killed it off. Unfortunately the transition has been anything but smooth.

Random gibberish: if I'm in the middle of swiping a word and (god forbid) I happen to swipe the tiniest amount over the spacebar it will split whatever I'm swiping into two parts of random letters that aren't even English (or part of the intended word).

Prediction: is absolute garbage. I literally had to swipe over a word, slowly going over each individual letter before it even got close to my intended word

I swear this app used to better when I tried it years ago. What the hell happened? Am I doing something wrong or does it just now?

I'm using Swiftkey on two different phones (Sony Xperia X Compact and Xperia XZ1 Compact), but for some reason it's not working as seamlessly on the newer phone although the versions are the exact same.Appvn

My main gripe is that autocorrect doesn't apply the correct spelling on pressing the space bar as it used to, and I find myself having to select it manually in the suggestions bar.UC Browser

Another annoying thing is that after selecting a corrected spelling, it inserts a space that stays there if I then write a punctuation mark, "like this ."

Any option in settings likely to fix these issues? Thank you.SHAREit

(version number is 7.1.0.19)

Hey guys, I use another platform but today I tried to help grandpa with his first Android phone. it came with pre-installed GBoard which has too small keys for him (even though the screen is large). I looked up the best keyboard - Swiftkey - installed, refused to create an accohttps://www.7zip.vip/ unt (what for?), changed the keyboard size. it's better but I am still unhappy as the keys are bigged but the letters are still small, half of each key is taken by a symbol. He dhttps://scrabblewordfinder.vip/ oesn't need this and I couldnhttps://www.applock.ooo/ 't find out how to change this. Is this doable or should I rather google Best keyboards for retired people?

Thank You

I'm using Swiftkey on two different phones (Sony Xperia X Compact and Xperia XZ1 Compact), but for some reason it's not working as seamlessly on the newer phone although the versions are the exact same.

My main gripe is that autocorrect doesn't apply the correct spelling on pressing the space bar as it used to, and I find myself having to select it manually in the suggestions bar.

Another annoying thing is that after selecting a corrected spelling, it inserts a space that stays there if I then write a punctuation mark, "like this ."

Any option in settings likely to fix these issues? Thank you.

(version number is 7.1.0.19)

How to maximize/minimiza/floating keyboard on iPadOS?

Hello. Please add Classic Light theme for IOS. There is a Nickel Classic Light theme but it is "too white" it needs to be a little greyish like in Android platform. 

Please...

https://open.swiftkey.com/store/themes/04d4875c-2334-4e59-ac4f-7e543543f1a9

Hi,

I normally setup 2 languages in Swiftkey.

If the 2 languages have the same keyboard layout (both being QWERTY), i don't seem to be able to change layouts/languages via the SPACE bar. I keep on pressing but no popup appears to change it.

Therefore, i'm not able to change the typing language of switfkey.

Is this intentional?

If i select two different layouts for the 2 languages (QWERTY and QWERTZ for example) then i can switch languages (layouts) via SPACE bar fine.

I can type in 2 languages parallel, but iOS13 mail app keeps underlining the words as spelling errors when not being in the correct language/layout and in the iOS13 mail app it is impossible to turn off spell checking as of today.

It is extremely frustrating. Why can't i choose between languages with the SPACE bar if those have same keyboard layout? Crazy.

Also to be noted, that if i have 2 different layouts set (QWERTY and QWERTZ) and press on the SPACE bar to change, after the change is successful, it is not reflected on the Space bar script, any setting i use EN HU is not changing to HU EN. I would assume that the language i use shall be reflected on the space bar.

Regards,

Balazs

Does Swiftkey have a true French Canadian keyboard?

This is a QWERTY keyboard with French accents changing some keys. For example, the key with / and ? on the lower right in an English keyboard, on the French-Canadian keyboard is é and É. 

I am using an external keyboard and want to hide the Swiftkey keyboard, but show the word prediction bar.  Doesn’t sound like much, but on the bar you can see the ios text replacements you have entered.  While showing the keyboard, I can type a short combination of letters and/or numbers, which ios translates to a whole paragraph.  I use this quite often filling in templates and sending emails, but it is annoying to see this huge keyboard that takes up a large portion of the screen.

On my Android phone, I had the option to use spacebar to insert the autocorrected word, rather than tap the word. Now that I have switched to Iphone, that option doesn't appear to be available any more. Can someone help me out on this, as it greatly reduces typing speed. 

Thanks

Hi,

Using Swiftkey in the iOS 13 Mail app with iPhone Xr, the keyboard now takes up so much screen space that there's not much room for editing the text! I've had to switch off the number row (which I really like) to save space, because the new iOS editing bar/row (whatever it's called), can't be hidden like it can with the native keyboard. Any ideas? Anyone agree this is an issue? 

Also, although I now only have Swiftkey enabled, so that there is no Globe/Global key at the bottom, there is still about 1cm of empty space on the screen between the bottom of the space bar and the home bar/line at the bottom of the screen. Is there any way this space could be reclaimed, I wonder?

Thanks for any ideas or comments.

Wilf

iOS 13.2.2 but same issue since iOS 13

Ever since my XS max update to iOS 13, the keyboard default won't stay constant.  I've moved the top keyboard around within Settings General Keyboards, but SwiftKey at the top typically will not come up as default.  Worked fine prior to the iOS updates.  Not sure what to do.

iPhone 6S, 13.1.3, latest SwitfKey.

Running iMessage, if I lock phone (not power down, just sleep) and then unlock the phone (or receive a message) the keyboard will default to the emoji page of the Apple keyboard. It's been doing this since iOS 13 arrived. Very frustrating to have to switch back to Swiftkey so frequently.

A search for anyone else with this problem only turned up one question on Reddit with no replies.

Any ideas or fixes for this?

I am having this problem where it doesn't matter what theme I choose, the buttons are all yellow... the only thing that works is choosing the transparent buttons option, but I would like to actually have button outlines.

Hi,

I have been using Swiftkey on Android, and then switched to IOS for 2 years now but there is still NO language support for Korean, Japanese, and Chinese.

I am not sure if there is even a support team here as I have wrote in few times, and saw similar posts on the forum but no action was taken even after so long.

It has been nice using it but I have found a better alternative which is GBoard so I hope you will further improve your features and Customer Support so you are able to keep your current user base at the very least.

Peace Out

Looked all over but can't find any info on how to turn off the paste feature. Every time I copy some text, Swiftkey offers to paste it via one of the slots in the prediction bar. 

How can I turn this feature off?

I already have Clipboard turned off in settings but this doesn't stop this annoyance.

Please help.

I don't have an option for Siri Dictation on SwiftKey for iPad. I have one on my iPhone. Any way to get this work on iPad?

Have a bit of a weird case. I got a new iPhone XR today with iOS 13.1.2. I transferred SwiftKey from my iPhone 7 Plus (also running iOS 13.1.2) and was unable to configure SwiftKey. Tried to re-install the app and then when I went through the initial setup, the SwiftKey settings page listed SwiftKey ${MARKETING_VERSION} instead of the keyboard settings. Apparently that's a placeholder value in Xcode. Any suggestions on how I could go back to a decent typing experience? The app still works fine on my old phone but I wouldn't dare re-configuring it.

We came upon non 3D Touch devices as Apple has completely abandoned the technology, bringing haptic feedback. On devices with small screens, such as the iPhone, is easier to handle the lack of cursor control (although iOS native keyboard does the trick very nicely), but it is terrible on the iPad. SwiftKey is, hands down, the smartest keyboard there is - and it's exactly why it is so hard to understand why they didn't come up with a solution.

With iOS 13, we can add a reminder with official app using "natural input". For example "dinner at 19.00" will create a new reminder with an alarm automatically set at 19.00. BUT this is possible using the official Apple Keyboard, because when you type "at 19.00" the keyboard shows a suggestment over the first row, and if you tap on it the alarm is set automatically. BUT if you use SwiftKey, over the keyboard that suggestment doesn't show so the reminder must be completed manually.

A simple workaround is to use Swiftkey and official Apple keyboard together, swithing from one to the other when you need to write a reminder, but it is not easy and fast.

With the app DUE, basically with the same functionality, Swiftkey works perfectly.

Thanks

Ever since the newest update (2.5.7), my photo theme does not change.  I'll go into the app to change my photo theme, but when I go back to use the keyboard within a different app, it doesn't change. 

Please add Kurdish sorani keyboard for ios

The SwiftKey app crashes, without exception, when creating a new email or text message, while entering the recipients names, when there are 3 or more recipients. Anyone have a fix? My app and operating system are up to date. This has been happening on my iPhone X for more than a year, through multiple updates. SwiftKey personnel told me they replicated the problem but haven't fixed it.

This is so frustrating, after yesterday’s update, the emoji button next to the space bar doesn’t go away. Out of frustration i tried deleting the app and reinstalling it, and still there. I don’t remember seeing it there because I used to disable it but the setting for it doesn’t do anything now. It’s really annoying

My iPad keyboard now looks like the attached picture. It's squished and unusable. I'm not sure what happened. I've tried restarting my iPad and reinstalling Swiftkey but it's still stuck in this weird squished size. To add, I did not touch any settings or anything. I just opened my messaging app one day and the keyboard was this shape. It’s squished in portrait mode as well.

Help?