Microsoft SwiftKey iOS Support Forums

Ask the community your SwiftKey for iOS related questions

How to submit a Feature Request Pinned
-1 votes 6 comments

Hi guys,

If you've had a really good idea and want SwiftKey to hear all about it, the best way to do that is to submit it via the 'Feature Request' form here:

https://support.swiftkey.com/hc/en-us/requests/new

We look forward to reading all your requests and improvements.

Regards,
Matt
Want to become a beta tester for SwiftKey for iOS? Pinned Answered
4 votes 18 comments

Want to help make SwiftKey for iOS better by testing the latest builds and features?

Follow this link to sign up!!

There is no code, and never has been. If you are getting asked for a code, kill TestFlight or try signing out and signing back in and then click the link above again.

Best,

Ryan, SwiftKey Community Manager
SwiftKey won’t stay open with full permissions Answered
0 votes 1 comment

Hey there, my device is the iPhone 12, currently running iOS 14.6, SwiftKey for me was working before updating to 14.4 but now when the keyboard has full permissions enabled, it glitches and switches to the default iOS keyboard. Right now SwiftKey will only work properly without full access which is really annoying as I don’t get any auto fills or auto correct. Is there any fix for this?
Sync & backup *all* pinned CLIPBOARD clips & keyword shortcuts for them (or at least: optional Import/Export as .txt or .xml) ACROSS phones!
5 votes 11 comments

I use SwiftKey on multiple phones. Same login / account.

They should all be able to add new clips but also have ability to SEE clips added from different phones (same SwiftKey user!)

I'm speaking about - SYNC.

Our clipboards clips AREN'T BACKED UP AND SYNCED.

I have so many of them set-up. Do u know how much TIME I have spent setting Pinned clipboard clips and shortcuts up, just to lose them all? :(

Please, SwiftKey team, SYNC them.

Or at least, give option to export and import! (XML, TXT, whatever - as long as Import exists, too!)

I lose so much of my hard work because you DON'T backup/sync clipboard content and pinned items and shortcuts ACROSS PHONES, when SwiftKey account is the same...

I once lost my phone and bought another, enabled SwiftKey and NONE OF MY CLIPS were saved. :((((Such a big disappointment!

Please give this HIGH priority, PLEASE.

Kindest regards, Helen

PS. Do you, other fellow SwiftKey users, agree that there should be Backup & Sync (and/or Import / Export) of our Clipboard's clips?
Pinned ones, especially!
Voice to text auto punctuation issue
0 votes 4 comments

I'm running into a weird issue with SwiftKey voice to text on iOS (version 2.8): every time i pause momentarily it adds a period '.' as though it think i finished a sentence. I speak pretty quickly and my paragraphs are just filled with short sentences and periods. It also occasionally puts up question marks when its not a question. Has anyone encountered this? Is there a way i can disable auto punctuation on voice to text?

Thank you!
How do I enable more than two languages? Answered
0 votes 1 comment

As in title: How do I enable more than two languages?

On Android I easily can use more (though I use and would need 3…)
IOS - Still no Korean Support??? Answered
0 votes 5 comments

Swiftkey was my keyboard of choice for Android for many years. Just switched to IOS and I'm shocked that Korean is not supported. Based on search results, it seems that it's been this way for many years. This just doesn't make sense to me.
Marathi language not availale for download
-2 votes 1 comment

I just installed version 2.8.4 from App store on iOS 14.1 and couldn't find either marathi or hindi languages for download. I thought Swiftkey had support for Marathi or Devnagri scripts.
Quotation mark glitch
2 votes 4 comments

I've had a glitch with swiftkey where often I'll type a word, hit space, type a first quotation mark to begin to type a quote, and it will add the quotation mark to the end of my last typed word instead of after the space I just typed, and then insert a space after the quotation mark. Basically acting as if Im finishing a quoted word/phrase and typing the second quotation mark when I'm actually beginning a quoted word/phrase and typing the first quotation mark. No matter how many times I try again it won't work correctly So say I'm trying to type out: I went to the store and was like "can I get a coffee" One of these two things happen: 1. Type out I went to the coffee shop and was like+space+" > autocorrects to like+"+space > delete the space and quotation mark > try typing like+space+" again > autocorrects again > just deal with it and type out like" can I get a coffee > go back and delete the space before can > insert a space before like Or, 2. Type out I went to the coffee shop and was like+space+" > autocorrects to like+"+space > delete the space and quotation mark > try typing like+space+" again > autocorrects to like+space+"+space > have to type out like " can I get a coffee > go back and delete the space before can It doesn't happen every time, but I'd say 1 in 10 times, which is pretty annoying. Has been happening the whole time I've had swiftkey on ios (since Sept 2019), and happened before then when I had swiftkey for Android. I submitted a bug report months ago but nothing has been fixed :/ Not sure what to do here as I'd prefer to not take any troubleshooting steps that would result in swiftkey forgetting my hundreds of saved words
Feature Request: Universal search for gifs, emojis and stickers
2 votes 2 comments

This feature was requested years ago, but nothing happened. Asking again because this is the sole feature missing from this keyboard.
&, %, @, etc. Symbols on iPhone ABC Keyboard
8 votes 4 comments

I tried switching to iPhone earlier this year, and tried Swiftkey and Google Keyboard Apps on it. It is maddening having to switch to the SYM screen and back to the ABC screens.

In Android, a delayed 'press' on a number key brings up a symbol like &, %, @, etc. Much more efficient!

Will Apple iOS not their keyboards to do this? If not, why? If they did, I would switch back.

(Apple's embedded keyboard doesn't even provide numbers across the top...at least Swiftkey does)

Since the keyboard is the main source for input on a smartphone, I've chosen stay with Android.

Thanks,
Hide Emoji Key Answered
2 votes 1 comment

I have an iPhone 12 with the latest (2.9.0) version of swiftkey and somehow the option to disable the quick emoji key is not working: it is set to off, but the key is still there. It is annoying not only because I press it by mistake but also because iOS has its own emoji shortcut right below it, so its just taking up space.

Anything special i need to do to disable it?
Still no Chinese :-( Answered
0 votes 1 comment

Why Microsoft has been ignoring Chinese for years? I can see there topics created 4 years ago asking about Chinese? Will Microsoft plan to add it? Chinese is the first language by speakers, why does Microsoft keep ignoring all these requests?
Chinese in IOS and cursor control Answered
0 votes 3 comments

Keyboard is very good, it is similar which I had on Lumia 950xl and I liked it a lot. Suggestions are correct, haptic respond, number row. But still no Chinese, why? And there is no cursor control. I use more then one language and if Chinese gets added I am gonna use three languages, but this keyboard does not allow to use more then two. Ridiculous limitations.
[Feature Request] Chinese (Simplified and Traditional) for iOS
20 votes 4 comments

Please support Chinese (Simplified and Traditional). You are missing out 25% of the human race.
Why STILL no Chinese for IOS??
16 votes 10 comments

this situation is really ridiculous - why is Chinese input available for Android, but after all this time and so many iterations and versions, it is still not available for IOS? Please don't tell us to keep switching with the IOS keyboard, that is not a valid answer.

When will Chinese, and especially Pinyin input for Traditional Chinese, be added to this app?
Full access bar Answered
0 votes 2 comments

Microsoft SwiftKey how to remove the bar from the keyboard that contains "Allow Full Access to get word prediction" with the i icon on the right hand side of bar....
Chinese in iOS Answered
5 votes 2 comments

I'm learning Chinese and Russian and was very happy with the SwiftKey keyboard on my Android phone as I could easily switch between the two keyboards and found them much easier to use than the native keyboard. However, since moving to an iPhone, I'm really disappointed to find that Chinese is not available in the iOS version of SwiftKey. Is there any reason for this?? Are the plans to enable it??

Many thanks for a Swift response.
[Feature Request] Add Arabic PC layout to iOS
4 votes 5 comments

In iOS default arabic keyboard we've two layouts: Arabic and Arabic PC
(Arabic PC is like the layout of an Arabic keyboard on windows)
So please support it because I'm used to it.
Can't put the cursor where I tap Answered
0 votes 3 comments

Every time I need to put the cursor in a specific place by just tapping, it didn't work at all. It has galerna since iOS 14 launch and I think I can't bare with this problem anymore. It's so annoying trying to put the cursor somewhere in the text you've previously wrote to add or delete something. It used to work perfectly fine. Why is this happening???
Large empty space under the SwiftKey keyboard in portrait mode, and ample space around it in landscape mode. Answered
1 vote 1 comment

There's a 3/4 inch blank space under the SwiftKey keyboard. The globe key / keyboard switch / keyboard settings isn't merged with the emoji button to the left of the spacebar. -Also even when SwiftKey is set as the main default keyboard, it keeps switching back to the iOS native keyboard. I ended up having to remove all other keyboards. -Does not back up / save / restore settings. I lost the all of my themes, settings, and usage data. I made sure it was synced backed up 3 times before I uninstalled the app. IPhone 11 Pro iOS 14.4.1
IOS Polish diacritical marks Answered
2 votes 1 comment

In IOS version of the app when you long press letters polish diacritical marks (ą, ć, ę, ł, ń, ó, ś, ź, ż) are on the very end of avalible symbols behind marks not used in polish language. Could you move then so they appear first (plus maybe remove non polish ones)?
Misspelled words not underlined Answered
0 votes 1 comment

Hello all,

I've noticed that when I compose text on my iPhone or iPad, misspelled words are only underlined if I'm using the native iOS keyboard. There is no underlining if I'm using SwiftKey.

Can someone please comment on this behavior and if there is a way to change it?

Thank you!
iOS 14.4 - iPhoneXR SwiftKey not working Answered
2 votes 8 comments

Phone Model - iPhone XR

Version iOS 14.4

Key Issue: After upgrading from 14.3 to 14.4, SwiftKey fails to work on any application (Microsoft Office 365 mobile applications, WhatsApp, native text messaging, etc.) even when it is the default keyboard. I've deleted and reinstalled the application, restarted my phone, and the Board will flicker to SwiftKey but then switch automatically to Apple's native keyboard. I've installed other third-party keyboard applications to test if this is an issue for them (e.g. Fleksy and GBoard) and run into no issues. Seems to just be an issue with SwiftKey.

Is there a recommended fix for this? This never occurred or was an issue prior to installing the 14.4 software update.

Any suggestions would be appreciated.
¿Cómo desactivo la previsualización de teclas en iOS? Answered
0 votes 1 comment

Hola, acabo de descargar el teclado para iOS, ya que anteriormente era mi favorito en Android y me encuentro con la desagradable sorpresa de que no puedo desactivar la previsualización de teclas (teclas que saltan cuando presionas una) y resulta bastante molesto. ¿Alguien sabe cómo hacerlo o podrían decirme si esta cualidad no está en iOS? gracias
very annoying IOS app bug Answered
1 vote 1 comment

No confirmation of support email sent so I post also here. 2.8.7 swiftkey. 14.4 ios. When I press prediction offered, another word will be inserted. check video

https://streamable.com/egv6kv
[Feature Request] Add Vietnamese language
25 votes 40 comments

Hi team,

At my country (Vietnam). Many people use idevice to work, relax, and more... but have not any keyboard better swiftkey. I love Swiftkey when i used android phone. But i need iphone to use for my work. We had wait for a long time to use Vietnamese language pack on Swiftkey (ios version).

Can you help to add Vietnamese language pack to Swiftkey for IOS ? I think many people will be happy with this decide from you. Thank you very much for read this. We love Swiftkey and waitting for Vietnamese language pack.
Why SwiftKey hasn't fixed the cursor control issue on non 3D Touch devices yet? Answered
1 vote 9 comments

We came upon non 3D Touch devices as Apple has completely abandoned the technology, bringing haptic feedback. On devices with small screens, such as the iPhone, is easier to handle the lack of cursor control (although iOS native keyboard does the trick very nicely), but it is terrible on the iPad. SwiftKey is, hands down, the smartest keyboard there is - and it's exactly why it is so hard to understand why they didn't come up with a solution.
Android to Apple transition Answered
0 votes 1 comment

I have long loved SwiftKey on my android phones. I recently got an iPad and was happy to see that I could use my favorite keyboard. But I am having trouble setting it up - * No number row across the top * No arrow keys to move around * Keyboard takes up too much screen space * can't hold down a key to get characters like - f* d& s# Help?
How do I make special characters appear above each alphabetical letter? Answered
2 votes 3 comments

Hello, I am french, I just upgraded from an Android Smartphone to an iPhone SE 2020 iOS 12, but I cannot configure my Swiftkey keyboard to display the special characters above each alphabetical letter like I did on Android. . I know that special characters are also accessible by pressing the "123" key then the "+ = #" key if I want to use the underscore "_" for example but it's really not practical, whereas on my Android Swiftkey keyboard, I just have to stay and press the "W" key to make the underscore "_"! Can you help me configure my Swiftkey keyboard on my iPhone SE 2020 iOS 12 as on my Android please. I'm placing a screenshot of my Android Swiftkey keyboard where the special characters above the letters I want to appear on my iPhone Swiftkey keyboard are outlined in red.

Thank you.