Microsoft SwiftKey iOS Support Forums

Hi guys,

If you've had a really good idea and want SwiftKey to hear all about it, the best way to do that is to submit it via the 'Feature Request' form here:

https://support.swiftkey.com/hc/en-us/requests/new

We look forward to reading all your requests and improvements.

Regards,
Matt

Want to help make SwiftKey for iOS better by testing the latest builds and features?

Follow this link to sign up!!

There is no code, and never has been. If you are getting asked for a code, kill TestFlight or try signing out and signing back in and then click the link above again. 

Best,

Ryan, SwiftKey Community Manager

Hi team,

At my country (Vietnam). Many people use idevice to work, relax, and more... but have not any keyboard better swiftkey. I love Swiftkey when i used android phone. But i need iphone to use for my work. We had wait for a long time to use Vietnamese language pack on Swiftkey (ios version).

Can you help to add Vietnamese language pack to Swiftkey for IOS ? I think many people will be happy with this decide from you. Thank you very much for read this. We love Swiftkey and waitting for Vietnamese language pack.

am using swiftkey on an iphone Xs max and the keyboard (layout with numbers on top) keeps jumping / moving up and down randomly. tried reinstalling and installing but still the same. anyone encountered this issue if yes kindly advise...thanks

Swiftkey, while being a superb app (using both on iOS and Android), does not support my native Armenian on iOS and the keyboard layout options on Android are quite limited.

The major keyboard layouts for Armenian language are Armenian Eastern, Armenian Western and Armenian Phonetic.

Armenian Eastern (used by people in Republic of Armenia):

https://docs.microsoft.com/en-us/globalization/keyboards/kbdarme.html

Armenian Western (used by people in Armenian diaspora):

https://docs.microsoft.com/en-us/globalization/keyboards/kbdarmw.html

Armenian Phonetic (used by people lacking computer skills and migrating from the old KDWin software for Windows PC):

https://docs.microsoft.com/en-us/globalization/keyboards/kbdarmph.html

I would be very thankful if you implemented these options in the iOS and Android versions of the app. Thank you in advance.

The blending keyboard for the iPhone 11 pro max theme is not able to switch to black jnstead of white, only in the preview in the app itself. Am I doing something wrong or is it just not possible yet?

P/s Thank you https://support.swiftkey.com

I love SwiftKey on my iPhone and would never go back to a regular touchscreen keyboard again. However, there is one issue I've had for years that I think could be resolved, and benefiting the user and your company by improving your speech-to-text technology.

My suggestion is to enable speech recognition in conjunction with typing. There are common words that get mixed up constantly, such as "hey" and "get". I'll write "Hey dude, what's the plan?" and SwiftKey types "Get dude, what's the plan?" If I can speak while typing, the app can figure out what I'm actually trying to write, reducing the amount of typos and corrections needed, improperly typed texts sent to others, and improving your speech-to-text technology over time.

Thanks!

Cannot add language, everything was empty. Have a look at my screenshot.

Ipad Pro 11

Ios 15

The magic keyboard allows switching keybaords on iPad using the globe button as shortcut. However switching to the swiftkey keyboard will assign the latest language selected, Is there any keyboard shortcut allowing to change to the alternate language from the hardware keybaord itself, without opening up the virtual keyboard?

Dear SwiftKey team,

Please add support for the Ukrainian language, I and many of my friends are waiting for this for several years. A lot of people know about your keyboard. Ukraine ranks 8th in the number of inhabitants in Europe. 

Thank you

I've been using Swiftkey on Android since they days when you had to pay for it.  Recently my job forced me to switch over to an iphone.  The difference between the 2 versions is tremendous.  Autocorrect works a lot more poorly but the main gripe I have is that you can't hold down a letter key to get every accent mark associated with it.  Is there a reason for this?  I continue to still use swiftkey since I'm used to the punctuation placement, but just seems weird that it works so poorly in iOS

Hello. It is 10.18.21 and ever since the last update, I have noticed a permanent bug when typing with SwiftKey in Spanish. Periodically for certain words it will add an extra letter to words and won't even let me go back and correct it, it adds the extra letter in again. I  have to switch to another keyboard, correct it, and then switch back to SwiftKey. Other than that, I have loved using it and use it for swiping as my default keyboard. Please correct that bug on the next update. Thank you. 

While Swiftkey supports the Armenian language for many years already, it still does not support it on iOS. Since currently there is no better alternative of the Armenian keyboard on iOS, I'm sure the addition will be highly appreciated by the Armenian people. Thank you in advance.

I'm using an Android phone and an Ipad.

On Android phone, Swiftkey supports Vietnam language very good. 

But on IOS or Ipad os it been 4 years Swiftkey hasnt add Vietnam language or syn for Vietnamese pls help us,

Buen día, tengo un iPhone 12 y he instalado SwiftKeys hace 2 meses pues siempre he usado este teclado.
Hace ya 2 semanas atrás, tengo un grave problema y es que cuando quiero escribir, en automático parpadea el teclado y se cambia al teclado de IOS y pues no puedo usar el SwiftKeys. En las configuraciones del dispositivo lo tengo como UNICO TECLADO, ni siquiera el de IOS está activo, ya he reiniciado el dispositivo y a pesar de todo ello, sigo con el mismo problema, espero su respuesta. Gracias.

Hi folks,

Recently Swiftkey has started behaving strangely. At first I thought it was just a case of 'auto space' being turned off somehow (although I didn't do that) - but then (after totally failing to find any way to turn auto space on or off - despite following multiple online instructions) I realised it's worse than that.

When I type or flow several words, swiftkey will randomly remove the spaces between them - even if I manually typed those spaces!? Not always, but often enough that I look like a barely literate typer - and this makes the tool completely unusable. I've had to go back to the - totally unintuitive - iOS keyboard.

Can someone please tell me what's going on, and - more importantly - how to get back to the usual Swiftkey operation that I have come to depend on?

I recently moved to Swiftkey from Swype because I just found out the devs have killed it off. Unfortunately the transition has been anything but smooth.

Random gibberish: if I'm in the middle of swiping a word and (god forbid) I happen to swipe the tiniest amount over the spacebar it will split whatever I'm swiping into two parts of random letters that aren't even English (or part of the intended word).

Prediction: is absolute garbage. I literally had to swipe over a word, slowly going over each individual letter before it even got close to my intended word

I swear this app used to better when I tried it years ago. What the hell happened? Am I doing something wrong or does it just now?

Is there a way to get Swiftkey to function when using Teams / Edge on IOS?  I am able to use SwiftKey for nearly everything else and it is my default keyboard.  Seems odd that  it doesn't work within another Microsoft product but does elsewhere else.

space longpress in iphone native keyboard on iphone12 moves the cursor. it does not work in swiftkey. It makes me switch to iphone keyboard when i need to move the cursor within the line

I type period and it changes to dash and space. 

I type this: [THIS IS A TEST.]

It changes to this: [THIS IS A TEST- ] after I press Space

I see the dash suggested by the autocorrect bar. I choose to remove the prediction. Nothing happens. 

iPhoneSE2020 iOS14.7

I cannot get to my swiftkey data on iOS and neither into my data on windows.

When I go to "view and manage your data" from my account (which is a Microsoft account), I get to the page data.swiftkey.com on my iPhone's browser (Safari, but I also tried Edge with the same result). Then I am asked to sign in, but I consequently get the following message:

Whatever I try, I cannot get in and stay in this same loop.

I use an iPhone 12, with iOS 14.6 and Swiftkey version 2.9.1

I want to type chinese simplified, using Pinyin AND Handwriting

To my dismay SwiftKey doesn't let me add a second typing method, it apparently only allow you to "set" one

Am I missing something here and begin dumb or is this an oversight on the development team thinking 1 input method will be enough and no one will ever need a second input method

Right now I am using like Simplified Chinese(PinYin), Traditional Chinese(Handwriting), it works but it's really annoying...

Probably going to try another keyboard app that's more versatile, dont get me wrong SwiftKey is nice and cool, but it's the little things that gets us.

Phone Model - iPhone XR

Version iOS 14.4

Key Issue: After upgrading from 14.3 to 14.4, SwiftKey fails to work on any application (Microsoft Office 365 mobile applications, WhatsApp, native text messaging, etc.) even when it is the default keyboard. I've deleted and reinstalled the application, restarted my phone, and the Board will flicker to SwiftKey but then switch automatically to Apple's native keyboard. I've installed other third-party keyboard applications to test if this is an issue for them (e.g. Fleksy and GBoard) and run into no issues. Seems to just be an issue with SwiftKey.

Is there a recommended fix for this? This never occurred or was an issue prior to installing the 14.4 software update.

Any suggestions would be appreciated.

I use SwiftKey on multiple phones. Same login / account.

They should all be able to add new clips but also have ability to SEE clips added from different phones (same SwiftKey user!) 

I'm speaking about - SYNC. 

Our clipboards clips AREN'T BACKED UP AND SYNCED.

I have so many of them set-up. Do u know how much TIME  I have spent setting Pinned clipboard clips and shortcuts up, just to lose them all? :(

Please, SwiftKey team, SYNC them.

Or at least, give option to export and import! (XML, TXT, whatever - as long as Import exists, too!) 

I lose so much of my hard work because you DON'T backup/sync clipboard content and pinned items and shortcuts ACROSS PHONES, when SwiftKey account is the same...

I once lost my phone and bought another, enabled SwiftKey and NONE OF MY CLIPS were saved. :((((Such a big disappointment! 

Please give this HIGH priority, PLEASE.

Kindest regards, Helen

PS. Do you, other fellow SwiftKey users, agree that there should be Backup & Sync (and/or Import / Export) of our Clipboard's clips?
Pinned ones, especially!