Microsoft SwiftKey iOS Support Forums

Hi guys,

If you've had a really good idea and want SwiftKey to hear all about it, the best way to do that is to submit it via the 'Feature Request' form here:

https://support.swiftkey.com/hc/en-us/requests/new

We look forward to reading all your requests and improvements.

Regards,
Matt

Want to help make SwiftKey for iOS better by testing the latest builds and features?

Follow this link to sign up!!

There is no code, and never has been. If you are getting asked for a code, kill TestFlight or try signing out and signing back in and then click the link above again. 

Best,

Ryan, SwiftKey Community Manager

I'm learning Chinese and Russian and was very happy with the SwiftKey keyboard on my Android phone as I could easily switch between the two keyboards and found them much easier to use than the native keyboard. However, since moving to an iPhone, I'm really disappointed to find that Chinese is not available in the iOS version of SwiftKey. Is there any reason for this?? Are the plans to enable it??

Many thanks for a Swift response. 

Hi, long-time Android Swiftkey user that switched to iPhone a year ago (11 Pro Max). Was thrilled when cursor control was added in, but ever since the addition, I've never gotten it to activate predictably. If I hold spacebar before typing any text, it activates properly. If I type a few characters, probably all good. But usually once I enter a word or two, a long-press does nothing. Haven't been able to find any info online about this, and none of the recent patches have changed anything. Any suggestions?

PS: I only have 1 language selected, and I have reinstalled multiple times.

Update: Upon further experimenting, it seems that hitting backspace before holding spacebar always makes it work. Hmm...

Swiftkey, while being a superb app (using both on iOS and Android), does not support my native Armenian on iOS and the keyboard layout options on Android are quite limited.

The major keyboard layouts for Armenian language are Armenian Eastern, Armenian Western and Armenian Phonetic.

Armenian Eastern (used by people in Republic of Armenia):

https://docs.microsoft.com/en-us/globalization/keyboards/kbdarme.html

Armenian Western (used by people in Armenian diaspora):

https://docs.microsoft.com/en-us/globalization/keyboards/kbdarmw.html

Armenian Phonetic (used by people lacking computer skills and migrating from the old KDWin software for Windows PC):

https://docs.microsoft.com/en-us/globalization/keyboards/kbdarmph.html

I would be very thankful if you implemented these options in the iOS and Android versions of the app. Thank you in advance.

I use SwiftKey on multiple phones. Same login / account.

They should all be able to add new clips but also have ability to SEE clips added from different phones (same SwiftKey user!) 

I'm speaking about - SYNC. 

Our clipboards clips AREN'T BACKED UP AND SYNCED.

I have so many of them set-up. Do u know how much TIME  I have spent setting Pinned clipboard clips and shortcuts up, just to lose them all? :(

Please, SwiftKey team, SYNC them.

Or at least, give option to export and import! (XML, TXT, whatever - as long as Import exists, too!) 

I lose so much of my hard work because you DON'T backup/sync clipboard content and pinned items and shortcuts ACROSS PHONES, when SwiftKey account is the same...

I once lost my phone and bought another, enabled SwiftKey and NONE OF MY CLIPS were saved. :((((Such a big disappointment! 

Please give this HIGH priority, PLEASE.

Kindest regards, Helen

PS. Do you, other fellow SwiftKey users, agree that there should be Backup & Sync (and/or Import / Export) of our Clipboard's clips?
Pinned ones, especially! 

Why the IOs version is so below the Android version ???
I NEED the BÉPO layout. It is my keyboard since so many years, Azerty has become a no-brainier for me.
I very happily use Swifkey on android since 2012 and now that I have the newest Ipad pro, I have to switch to en expansive low quality app in order to have my good ergonomic, scientifically engineered layout.
How difficult could it be to add it on the IOs version ?
Thank you very much for considering it.

Given that WordFlow has now been shut down in favor of SwiftKey.  It would be nice to have the curved keyboard option available in SwiftKey for one handed (right or left) operation. 

Thanks for considering this feature!

I have swiftkey version 2.7.8 on iPhone (ios 13.5) and ipad (ipados 13.5).
On iPhone the layout features a multipurpose punctuation key to the right of the space bar, which I find very useful. On the ipad this position is given to a second key to switch to numeric keyboard, which I do not need. How can I get the multipurpose punctuation key on ipad?

I'm running into a weird issue with SwiftKey voice to text on iOS (version 2.8): every time i pause momentarily it adds a period '.' as though it think i finished a sentence. I speak pretty quickly and my paragraphs are just filled with short sentences and periods. It also occasionally puts up question marks when its not a question. Has anyone encountered this? Is there a way i can disable auto punctuation on voice to text?

Thank you!

I don't understand how to enable Haptic feedback in SwiftKey. The support article says

Opening the emoji panel, long-pressing the emoji/globe key, 
and activating the 'emoji bomb' will all trigger small vibrations.

But i don't see an "Emoji Bomb" in the emoji panel. 

I am using an iPhone 8 with iOS 11

I realy like SwiftKey.

It is one of the best.

But.

I am not always typing in english somewhere on the internet, i also write texts. In german.

And for german. SwiftKey right out sucks.

It is the worst thing i ever saw.

1) It has not german layout at all.

Why not?

Your popover selection window is ... horrible ... compared to real keys.

Let me show:

This is from the Apple keyboard.

But your's simply refuses to offer the proper keys!

Can you please finally fix this?

2) As a crude workaround, you offer some horribly popover menu

Now, this can only be a workaround, it is not usable for someone writing in german!

But anyway, this thing is wrongly configured for German!

If you hover over an "a" you get the pop-up, but the next key up is again the "a"!

The "ä" which you are searching for is far to the right, you need to search it in a long list.

The fix is easy: Just set the "ä" as the first character shown above your finger, when you long press!

Cannot understand why this is still not fixed.

But please don't forget: The popover is only a workaround. We still need a proper german layout as shown above!

I've bought new iPhone SE 2. I've made synchronisation from old iPhone SE (iOS 12.4) to new iPhone SE 2 (iOS 13.4.1). SwiftKey has been automatically installed with full access and SwiftKey Flow turned on (done automatically via iOS synchronisation). When I've tried to write some word in any type of application with SwiftKey set as primary keyboard, the SwiftKey Flow seemed to have problems with gesture recognition and keyboard was shaking all the time like it can't figure out words.

Only fix that I've been able to come up was to uninstall manually SwiftKey and install from App Store and set access rights in the settings again.

I'm using Swiftkey on two different phones (Sony Xperia X Compact and Xperia XZ1 Compact), but for some reason it's not working as seamlessly on the newer phone although the versions are the exact same.

My main gripe is that autocorrect doesn't apply the correct spelling on pressing the space bar as it used to, and I find myself having to select it manually in the suggestions bar.

Another annoying thing is that after selecting a corrected spelling, it inserts a space that stays there if I then write a punctuation mark, "like this ."

Any option in settings likely to fix these issues? Thank you.

(version number is 7.1.0.19)

I just upgraded to v 2.7.1 on my iPhone 5c. This resulted in the SwiftKey keyboard not filling the full width of the screen. (see screen shot below - note the gray region on the left/right edge of the keyboard).

Is it possible to fix this bug in the next release?

Thanks!

Hello,

in your languages not have Kurdish (sorani) for ios but in androit have this language , can you add it for ios?

thanks

I have a new iphone since a few days, the Iphone 11 pro max & ios 13 was pre-installed. But when SwiftKey is installed, none of the Android 10 emoji shows up, i just have the emojis up to Android 9. Without they keyboard the emojis are showing up. A known person of mine uses SwiftKey on Fmwhatsapp in Android 10 too and her emojis are all showing up but she has a Huawei P30. Is this problem devide-specific? What can i do that the emojis will show up? I don't want to have wasted my money on the new phone, SwiftKey is the only keyboard i can deal with..

I used this very usefully on Android, but I could not use Korean after I switched to iPhone.

Why do you support Korean on Android and not on iPhone?

Please please support Korean on iPhone.

Hi, the update 2.7.8 is blocking the layout for physical connected keyboards on iOS. I have a german keyboard which only uses the english layout and I cannot change it in the system settings. with prior versions the „Automatic“ setting works great, iOS recognises the correct Layout of my original Apple Smart Keyboard Folio on my iPad Pro. If I remove the SwiftKey keyboard in the iOS settings or change my virtual keyboard to toe original Apple keyboard before I use my physical keyboard all is working normal and I can use my german keyboard with the correct layout. Any ideas how to solve this? Thanks!

Would someone please get in here and remove all the "magic-spell-potion-witchcraft-herbal" posts? They're making it impossible to use thebforum!!!

Thank you.

Having just upgraded to an iPad Pro 12.9 I was expecting far more screen space, but the SwiftKey keyboard in landscape, with number row activated,  is deeper than the ios native keyboard, taking up more than half the depth of the screen (it's OK in portrait).  Is this what other people experience, and if so would you please back up my feature request to ask for for an option for a slimmer keyboard?

Hi Swiftkey Team,

i just switched from Android to iOS and the iOS Stock Keyboard is horrible. I've been using Swiftkey for years (also bought it long time ago) and the usability on Android is awesome :)

When i decided to switch to iOS I was glad to know that swiftkey is available for iOS as well. Sadly the User Experience on iOS is very poor in comparison to your Android Version.

If you could implement the following things, it would make the user experience a lot better:

• Special Characters as second Option for normal characters (best would be the same order as on android)
• seperate comma key
• enhanced QWERTZ Layout with dedicated umlaut keys (öäü)
• Adjustment of longpress duration
• 3D Touch for removel of whole words
• cursor selection through long press on space key

And I would REALLY Love to have the "Classic Dark" Theme back. I found it very helpfull that not every key has its own border, but the keyboard layout is kind of rastered.

Please think about the mentioned things. I am sure many people would love it!

Thank you and Greetings from Germany,

Christian

I've been using Swiftkey on Android since they days when you had to pay for it.  Recently my job forced me to switch over to an iphone.  The difference between the 2 versions is tremendous.  Autocorrect works a lot more poorly but the main gripe I have is that you can't hold down a letter key to get every accent mark associated with it.  Is there a reason for this?  I continue to still use swiftkey since I'm used to the punctuation placement, but just seems weird that it works so poorly in iOS