Microsoft SwiftKey iOS Support Forums

Want to help make SwiftKey for iOS better by testing the latest builds and features?

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There is no code, and never has been. If you are getting asked for a code, kill TestFlight or try signing out and signing back in and then click the link above again. 

Best,

Ryan, SwiftKey Community Manager

I want to connect my SwiftKey account with my Google account, but SwiftKey is asking permission to "Read, send, delete, and manage your email." I understand that SwiftKey needs to see what I'm typing in Gmail to analyze my typing patterns, but why does SwiftKey need to "View, manage, and permanently delete your mail in Gmail"?

Hi guys,

I thought I'd chime in here before I let SwiftKey go for a while. I've been a very happy user on Android since the beta days, and always loved the concept. I switched to iOS partly because swiftkey was available, but it has always been a struggle on iOS. 

I write different languages (Norwegian and English), but mostly type in English when on the phone. The Norwegian QWERTY-keyboard has additional characters (å, æ, ø) which are used fairly often, but SwiftKey won't let me set this keyboard as standard. If I add English language the English keyboard is set as default, and the mechanism for switching keyboards is broken, and has been for a very long time. 

Have a look at what happens when long-pressing the space button:

This results in me having to uncheck English in the app, and having to open the app > check English every time I want to switch between the languages, a very cumbersome process. 

I've tried pretty much everything to fix this:
- Reinstalled SwiftKey
- Restart phone (iPhone 7, but was apparent on iPhone 6 also)
- Factory reset phone
- Link/unlink from sync servers

No matter what I do, this is the result always, and I'm very fed up. Please fix this! 

Je ne sais pas pourquoi mes jeu ne se télécharge pas

How do you activate the arc mode on iOS? I see a picture of this in the add, but I cannot find a way to turn it on.

Hello everyone!
I have a problem with facebook synchronization (see screenshot) https://ibb.co/mzDMva 
I have done several times the steps in this guide:

https://support.swiftkey.com/hc/en-us/articles/115001642369-My-personalization-and-synchronization-is-failing

but it still does not work.
I noticed that SwiftKey does not appear in apps authorized by facebook (see screenshot n.2) https://ibb.co/fAX38v 

and in fact I have never asked to be authorized. why?

I used this very usefully on Android, but I could not use Korean after I switched to iPhone.

Why do you support Korean on Android and not on iPhone?

Please please support Korean on iPhone.

Dear SwiftKey team,

Currently Im using SwiftKey keyboard on my iPhone, Russian and English keyboards and very happy with it. Thank you for your product, so much time saved!

Also, I used to have a phone with Android OS and used to have Japanese keyboard in SwiftKey. 

I wonder if you have a plans to bring Japanese keyboard in to iOS version or it will remain "for Android only"? 

Best regards,

Vlad

When using Google search, the keyboard shows a "search" key.

When using Firefox, it doesn't.

What am I  missing?

Any chance to get Chinese language pack for ios device?

I love SwiftKey and have used it for years. However I hate the new Toolbar feature because it now means the three predictive word suggestions become truncated and not fully visible due to the space taken up by the + symbol. For example a suggestion of 'appear' shows up as 'A...ear'. This is pretty pointless given these words are supposed to be suggestions but can't actually be read. Previously if a long word was predicted / suggested then the font would just be reduced to fit into the space which was great but now it's just useless.

Anyone know of a way to disable the Toolbar? If not can SwiftKey look at making this new feature an option rather than a mandated feature?

Since the newest Update I can't use the SwiftKey keyboard on YouTube it's bugging. My device is iPhone 8 plus

Hi there since the newest update on my iPhone 8 plus your keyboard isn't working on YouTube anymore. Everytime it will open me the normal keyboard and if I choose SwiftKey it doesn't appears and is bugging

I use Marathi keyboard on my Sony Android phone. It’s wonderful.

But I feel very sorry that my iPAD, on which I write too much in Marathi, is not so supported. 

May I know when this facility would be made available for iOS? 

Hello everyone! I just updated SwiftKey and unfortunately, it stopped working completely. The keyboard crashes on start everytime. I'm on iOS 10.3.3 and iPhone 7 Plus

SwiftKey 2.0.2
iOS 10.3.2
iPhone 7

Longtime Android user just started using SwiftKey for iOS. Spaces are not being automatically added at end-of-sentence punctuation. I searched the forums and found this is not expected behavior for iOS.

With the new update I cannot find how to switch between my other keyboards. Help please.

Hey guys,

I was wondering if in addition to the 3D touch cursor control there could be a cursor control function integrated into the spacebar?

It'd be similar to touch ID in the sense that it would understand the gesture as a distinct one.
It would require a clean swipe to the left or right starting on the spacebar to activate in order to prevent any unwarranted cursor control during multi-word swiping.

I believe it would suit the flowly nature of SwiftKey and be a welcome option for those either:
1) wanting cursor control without the pause 3D touch demands.
2) enables iPhone SE users to have SwiftKey offer another feature stock doesn't provide enhancing the SwiftKey flow optimised phone size.

Cheers for giving this a read either way and love the app guys!

Say for example I'm typing the word 'atmosphere'
Before the last update, I was able to manually type out A, T, then continue to end the word by swiping from M through E. And the word completes.

However.. Now.. If I were to manually type A, T. Then continue to swipe the remaining letters. The A, T will end as 'at' and start a new word with the swiping input from M to E.

This is annoying as I've gotten used to using a combo of half manual type and swiping to complete typing style. It is also one of the reasons I've stuck to SwiftKey! Cos no other swipe keyboards allow this feature.

Please rectify 🙏🏼🙏🏼

The blending keyboard for the iPhoneX theme is not able to switch to black jnstead of white, only in the preview in the app itself. Am I doing something wrong or is it just not possible yet?

I have been using SwiftKey on Android for years, switched to iPhone a few days ago. Very unhappy with the ways comma work here. To insert a comma and a space after it, I have to hit the "special symbols" button, then comma, and then the space bar. Alternatively, I have to press and hold the "." key, then move to the comma, then hit space. That is 3 keystrokes, whereas in Android it only took one (you have the comma button on the default keyboard to the left of the space bar, and an empty space is automatically added once you hit it). Likewise, it is also annoying that no space is added after hitting the "." button, however at least this can be fixed by using a double-tap on the space bar to create the dot instead.

I understand SwiftKey is trying to imitate the way the native iOS keyboard works in this regard, but frankly, that setup is just horrible, so please at least give us the option to customize. A comma is a button that is too frequently required not to be on the main keyboard, and in at least 90% of cases, when you type a comma, you want an empty space behind it, so that really should be automatic.

When typing in the search field of the ios Google App and using the Swiftkey keyboard on iPhone 7 it constantly tries to bounce between keyboards making it very difficult to type. For example, when I push a letter it will sometimes accept the letter, but while doing so you can briefly the Apple default keyboard flash for a split second and in most cases it completely screws up what I'm trying to type. This only happens in the Google search app. 

I've uninstalled Swiftykey and the Google app but the problem persists. Any recommendations would be greatly appreciated. 

Swiftkey had Korean language support for Android.

Please make Korean available for iOS.

Thanks,

Sang

I forgot my password

ive been using swiftkey a long time and now with iphone7 it isn't working, won't stay loaded. I did just update a load of apps. 

Please do not change the Nickel Dark. Just create a new keyboard. The new fresh redesign is not better. I like the existing nickel dark as it looks like a real keyboard

Just downloaded the keyboard to my iPhone. I can't sign in to my account via FB or Google and get this

I am having this problem where it doesn't matter what theme I choose, the buttons are all yellow... the only thing that works is choosing the transparent buttons option, but I would like to actually have button outlines.

Hey,

I am used to keyboards that use some sort of swipe-move to navigate and select text, I would never go back to selecting text inside the text again the old way.

I find swiftkey suuuper nice, but I am disapointed that there is no smart way of selecting or navigating?

Such as: swipe along the spacebar (like Tempest keyboard) or starting on a certain key and then swiping, or even swiping in the suggestion boxes.

I also cant get arrows to work, even though some posts suggests this would be possible. Again, not backspace, arrows to navigate inside the text.

I am on an iphone 6, so I don't have access to keyboard touch pad, does that work on newer phones for swiftkey?

Thanks, you put a lot of work in to this! (please put a liiitle bit more for me!)

Cheers,

Rickard

am sure I used to be able to do it but may have been in Android,  Have an iPhone7+     Would like sometimes to split the keyboard as it covers the typing area at times.  can you undock keyboard in IOS  Cant see how to-do it. 

The keyboard does not show up in browser but does in iMessage. I think it is because of the corporate control with MobileIron. But I don't understand why. Is there any work around?