Microsoft SwiftKey iOS Support Forums

Hi guys,

If you've had a really good idea and want SwiftKey to hear all about it, the best way to do that is to submit it via the 'Feature Request' form here:

https://support.swiftkey.com/hc/en-us/requests/new

We look forward to reading all your requests and improvements.

Regards,
Matt

I am a heavy user of the Android keyboard. I am trying out an iPhone 6 plus and miss the ability to resize the keyboard. I also want the option to add the arrow keys and number bar.

Hi team,

At my country (Vietnam). Many people use idevice to work, relax, and more... but have not any keyboard better swiftkey. I love Swiftkey when i used android phone. But i need iphone to use for my work. We had wait for a long time to use Vietnamese language pack on Swiftkey (ios version).

Can you help to add Vietnamese language pack to Swiftkey for IOS ? I think many people will be happy with this decide from you. Thank you very much for read this. We love Swiftkey and waitting for Vietnamese language pack.

My iPad keyboard now looks like the attached picture. It's squished and unusable. I'm not sure what happened. I've tried restarting my iPad and reinstalling Swiftkey but it's still stuck in this weird squished size. To add, I did not touch any settings or anything. I just opened my messaging app one day and the keyboard was this shape. It’s squished in portrait mode as well.

Help?

After iOS 11 update yesterday, even though I have SwiftKey set as the top keyboard, with Swiftmoji then the iPhone keyboard at the bottom, it's started opening the iPhone keyboard each time i open any app to type in. It does switch OK to SwiftKey and I can use it as normal then.

Soon after the update it wouldn't keep on SwiftKey at all, just immediately switched to the iPhone keyboard, but that seems better now.

Any ideas?

I was so far a happy user of Switkey on Android, but I've been forced (for professional reasons) obliged to switch my phone to an iPhone...
So I was happy to see that Swiftkey was available on iOS as well, but when I tried to get the additional number row on top of my keyboard, I saw that this feature was missing on the iOS version such as some others.

Is there any roadmap for porting this feature on the iOS version, and more globally for aligning the two versions?

Thanks

Hi!

Recently, on whatsapp I noticed that the SwiftKey on whatsapp is not scrollable while typing a paragraph.

Anyone with the same error? I being typing in whatsapp, and the input area doesn't expand to display the complete text I type into the whatsapp text input. It just display a single line as an input area without expanding to the complete textarea.

I have iPhone SE, on latest update of iOS.

Thanks for any help.

Dear SwiftKey team,

Please add support for the Ukrainian language, I and many of my friends are waiting for this for several years. A lot of people know about your keyboard. Ukraine ranks 8th in the number of inhabitants in Europe. 

Thank you

Hi,

I love the swiftkey keyboard and have been using it since the first day ios8 came out. But there are some really annoying problems which needs to be resolved on ios.

One very annoying issue is that the keyboard just refuses to show up on the spotlight screen. Please see the image below. This does not always happen but I would say it happens more than average number of times I attempt to use the spotlight search.

Please see the attached image here:

I hope you will fix this in the next update. Even the time it takes for the keyboard to load it too much. The last update did say that you have fixed the high load time but I dont see much difference.

Sometimes the swiftkey keyboard opens high up.

Like this:

When do you think these issues will be taken care of? Are these fixes going to released anytime soon?

Hi all,

I use Swiftkey for several years now and am very pleased with it. 

I have created several small websites for personal use. Some of them require input in text or number fields. When viewing the sites in Safari the Swiftkey keyboard works perfectly. But when the same site is added to the home screen it doesn't always work. 
Any ideas where the problem could be? 

I've been using Swiftkey on Android since they days when you had to pay for it.  Recently my job forced me to switch over to an iphone.  The difference between the 2 versions is tremendous.  Autocorrect works a lot more poorly but the main gripe I have is that you can't hold down a letter key to get every accent mark associated with it.  Is there a reason for this?  I continue to still use swiftkey since I'm used to the punctuation placement, but just seems weird that it works so poorly in iOS

I saw a topic where they talk about it but the last post was from 2014 and I didn't see a solution.

Has the issue been resolved?

It's when the keyboard sometimes fails to pop up when switching to iMessage. Currently iMessage has to be quit and re-launched for the keyboard to pop up.

I installed SwitKey on my iPhone 7. I have set Italian as default language and I use two languages on my keyboard, that is Italian and English. In fact, on SwiftKey keyboard space bar I can see IT-EN.

Howeve, if I type by using that keyboard, in any foeld (writing an SMS or an iMessage, filling a field in a web form, creating a note, posting on Facebook), the text is ALWAYS underlined by red, as the words would not be recognized by proofer. 

Why?

Can we PLEASE have the option to replace the emojii key with a comma? Or at least let us swipe right on the . key to have it instead of #? 

I recently switched from Android and I'm slowly going crazy, especially since I write in German with a lot of commas. 

I get that it is closer to the original iOS keyboard this way, but who cares about the original.

Thank you! 

HI! I first requested support for Urdu 2.5 years ago, and request it again every year. It's always in development, that's the reply I get. 

Today with the update for the support of 68 languages, I was certain that Urdu would be one of them. But no. 

I want to know will it ever be supported? When?

It's very similar to Arabic, I am interested to know what makes it too difficult to support Urdu which has almost the same characters.

I use SwiftKey on multiple phones. Same login / account.

They should all be able to add new clips but also have ability to SEE clips added from different phones (same SwiftKey user!) 

I'm speaking about - SYNC. 

Our clipboards clips AREN'T BACKED UP AND SYNCED.

I have so many of them set-up. Do u know how much TIME  I have spent setting Pinned clipboard clips and shortcuts up, just to lose them all? :(

Please, SwiftKey team, SYNC them.

Or at least, give option to export and import! (XML, TXT, whatever - as long as Import exists, too!) 

I lose so much of my hard work because you DON'T backup/sync clipboard content and pinned items and shortcuts ACROSS PHONES, when SwiftKey account is the same...

I once lost my phone and bought another, enabled SwiftKey and NONE OF MY CLIPS were saved. :((((Such a big disappointment! 

Please give this HIGH priority, PLEASE.

Kindest regards, Helen

PS. Do you, other fellow SwiftKey users, agree that there should be Backup & Sync (and/or Import / Export) of our Clipboard's clips?
Pinned ones, especially! 

I am experiencing very glitchy behaviour using the app with Spark. The response is slow, and the keyboard randomly switches from Swiftkey to the basic keyboard. I don't appear to be having this problem using Swiftkey with other apps. Any thoughts?

Hello all. This is my first post here and i decided to make it because i could not find the information anywhere else. 

I've tried on an iPhone X and an iPhone XS Max. Long pressing no longer brings up a menu to delete predictions. Also, when i try to personalize on my new device (the XS MAX) the progress bar doesn't move at all. Its just stuck. 

I've tried logging out, rebooting device and doing it again. Same result. 

I've tried deleting the app, rebooting, reinstalling the app. Same result.

Latest switftkey version on iOS + Latest iOS (12.0.1)

PLEASE HELP!!

Hi,

Sometimes the text field does not update correctly when typing in Whatsapp. When the cursor goes to the second line, the text field is still only one line high, which means that I can't see all the typed text. Swiftkey and Whatsapp are updated, and this has happened with iOS 10 and 11.

I don't know, if the root cause is in Swiftkey or Whatsapp, but I will report this also to the Whatsapp support.

Thanks! 

I was using SwiftKey yesterday and it was working fine. However when I went to use it today, it wouldn't appear on the screen. I have reinstalled the app and the keyboard a few times but it still won't work! I need help because SwiftKey is my favorite keyboard to use on iOS

this situation is really ridiculous - why is Chinese input available for Android, but after all this time and so many iterations and versions, it is still not available for IOS? Please don't tell us to keep switching with the IOS keyboard, that is not a valid answer.

When will Chinese, and especially Pinyin input for Traditional Chinese, be added to this app?

My Swiftkey doesn't work in Mail app ONLY. So weird.. Any suggestions?

Hello!

Unfortunately, words can no longer be deleted by pressing the prediction key for a long time. Is this solved differently now or is it an error?
- iPhone X
- System: iOS 12

Can the period key be removed, or moved? It's driving me crazy

Seems like it is possible to have a tab key in android: https://support.swiftkey.com/hc/en-us/community/posts/115002450469-Tab-key

Where do I find the tab key in iOS?

Cheers, 

Ralf

Hi, I've just switched from Samsung 6 edge to iPhone 7 (so I can use Apple watch for swimming & fitness etc), but I am seriously missing my SwiftKey keyboard. My floral one (not so fussed about the floral bits) has dual purpose keys, ie. Each one doubles up as a symbol plus - a real must of you have longer nails like lots of us ladies do these days, it has the 4 cursor keys at the bottom of the screen plus all numbers across the top. Why can't I get it or anything similar on iPhone? Be so kind if anyone can help on this? It's driving me nuts! Many thanks Louise 😊

Is a one-handed keyboard in your product roadmap? If so, what is a realistic timeline on when to expect it? I will return to using it at that point and it will be my default keyboard indefinitely. 

Have you guys any plans to add Myanmar Language in swiftkey?
Myanmar has two major different fonts in use, First one, Zawgyi which is widely used in social media. Second is Unicode.

when using SK in safari with iOS (not version specific) first letters double when selecting predictive offers. Also, backspace to remove typing will stop even though there are still characters present, sometimes several words. 

I love SK on android but the iOS version is extremely problematic, these bugs have existed for me for years. I only occasionally switch to SK in hopes they have been resolved, only to find not. Device is iPad Air.

 I used an Android Nexus 5 for many years with swiftkey. I really liked the keyboard layout with the numbers on top row and symbols among the letters, where you press a bit longer to get the number or symbol. 

I switched to an iPhone and immediately put swiftkey on thinking it would be the same, but no. The numbers and symbols are hidden in another keyboard. I hate this. I always end up hunting for a symbol I'm looking for.

The Android way is just so much more intuitive. Is there some setting on iOS/swiftkey that gives the Android type keyboard? I went thru all the settings but couldn't find anything.