Microsoft SwiftKey iOS Support Forums

Just downloaded the keyboard to my iPhone. I can't sign in to my account via FB or Google and get this

Hi, I've just switched from Samsung 6 edge to iPhone 7 (so I can use Apple watch for swimming & fitness etc), but I am seriously missing my SwiftKey keyboard. My floral one (not so fussed about the floral bits) has dual purpose keys, ie. Each one doubles up as a symbol plus - a real must of you have longer nails like lots of us ladies do these days, it has the 4 cursor keys at the bottom of the screen plus all numbers across the top. Why can't I get it or anything similar on iPhone? Be so kind if anyone can help on this? It's driving me nuts! Many thanks Louise 😊

On newer iPhones and iPads there is a feature I don't know how it's called, but it looks like a trackpad/touchpad.

If you press somewhere on the keybord for a longer time or with 2 fingers, the letters disappear and you can use the trackpad to positioning the cursor.

I think, this is very usefull, because I often have problems to place the cursor where I want it to be.

Hi Ryan, somehow my test profile on testflight got deleted and I've been reverted back to SwiftKey standard from the app store. Is there any way to get back to the iOS beta/ test version of SwiftKey, and what is the developer code that I need to enter into testflight to enable the beta? Thanks

This has been an often demanded feature request for over 1.5 years now already on the former forum. Please, SwiftKey, keep up with your competitors and implement this feature asap now!

I installed SwitKey on my iPhone 7. I have set Italian as default language and I use two languages on my keyboard, that is Italian and English. In fact, on SwiftKey keyboard space bar I can see IT-EN.

Howeve, if I type by using that keyboard, in any foeld (writing an SMS or an iMessage, filling a field in a web form, creating a note, posting on Facebook), the text is ALWAYS underlined by red, as the words would not be recognized by proofer. 

Why?

I used this very usefully on Android, but I could not use Korean after I switched to iPhone.

Why do you support Korean on Android and not on iPhone?

Please please support Korean on iPhone.

I had a Galaxy phone, downloaded SwiftKey to try it out , ended up being my favorite app!! Love all the different themes it has for android. Changed themes for holidays and just because!! Then I got an iphone thinking ios would have SwiftKey and same awesome themes or other awesome themes but I was soooo wrong. I like my iphone but am dissappointed that SwiftKey didn't have very many themes for ios. Only one I like is Shooting Stars. I know it is not SwiftKeys fault, I was just not ready for the let down!! Does anyone know if SwiftKey will be having some new themes in the near future for ios? 

I have had SwiftKey on my Galaxy phone for several years and love it. I like changing the themes for Holidays and just for a different look. I have been really happy with SwiftKey. I now have an iphone, downloaded the app from Apple app store and am very dissappointed in it. There are hardly any themes at all for ios and none of them are the same as I had on Android. I don't think the themes from android can go on ios. If there is a way around this, please let me know. 

Hi there,

I switched from Android to iOS earlier this year, and since then I've loved having swiftkey on iOS, but one massive problem I have is I absolutely LOATHE the iOS keyboard, and every time Swiftkey does a bug fix update it forces me to use the iOS keyboard and when I press and hold the globe to try to switch back to Swiftkey it says '(null)Swiftkey'

Does anyone know why Swiftkey is going 'null' or unusable after EVERY bugfix update? my iOS is updated to 10.1.1 as of today.... Is there a setting I have to redo? As far as I know Swiftkey has full access permissions as required....

Thanks!

EDIT: Nevermind, I guess iOS 10.1.1 was the issue... as soon as it finished updating SK is back... Thanks!

Hello there,

 Tl;DR:

Is it possible to change the google account associated to SwiftKey Cloud?

Long version:

I have recently changed of Google Account, so I wanted to know if it is possible to migrate all my data, being it keyboard dictionary, my tap map, etcetera, move all that to my new google account. I actually had already deleted this email account and only then realised I lost all my data for SwiftKey, so I had to open a special request for Google to recover my account from their archive servers, however, I would really like not to have a separate google account just for SwiftKey.

Thank you,

Tiago

How can I add a specific/custom emoji prediction? For example, whenever I type in the name of my dog I want SwiftKey to suggest/predict the dog emoji for my dog's name (see picture), just like SwiftKey predicts the dog emoji whenever I type in the word "dog".

I saw a topic where they talk about it but the last post was from 2014 and I didn't see a solution.

Has the issue been resolved?

It's when the keyboard sometimes fails to pop up when switching to iMessage. Currently iMessage has to be quit and re-launched for the keyboard to pop up.

Hi all,

Is there a way to prevent SwiftKey from learning a word, and not popping it up as a suggestion?  I don't want SwiftKey recording passwords which I type into Password Safe.  And I don't necessarily want it to remember every single URL I visit (ahem.)

Thanks,

- Steve

I am a heavy user of the Android keyboard. I am trying out an iPhone 6 plus and miss the ability to resize the keyboard. I also want the option to add the arrow keys and number bar.

I have a question, if i delete my cloud account. can i be able to  restore it again? and get all my themes and all that stuff

Hi,

I love the swiftkey keyboard and have been using it since the first day ios8 came out. But there are some really annoying problems which needs to be resolved on ios.

One very annoying issue is that the keyboard just refuses to show up on the spotlight screen. Please see the image below. This does not always happen but I would say it happens more than average number of times I attempt to use the spotlight search.

Please see the attached image here:

I hope you will fix this in the next update. Even the time it takes for the keyboard to load it too much. The last update did say that you have fixed the high load time but I dont see much difference.

Sometimes the swiftkey keyboard opens high up.

Like this:

When do you think these issues will be taken care of? Are these fixes going to released anytime soon?

Hey fellow SwiftKey users,

I'm a fan from my Android days, and I absolutely LOVE having SwiftKey on my iPhone now. However, I'm a big user of custom keyboard shortcuts in iOS. I can't seem to get them to work with the SwiftKey keyboard, though. Anyone else have this trouble? Is it just a native iOS limitation?

Thanks!

I was using SwiftKey yesterday and it was working fine. However when I went to use it today, it wouldn't appear on the screen. I have reinstalled the app and the keyboard a few times but it still won't work! I need help because SwiftKey is my favorite keyboard to use on iOS

My lock screen passcode was îop ok? I got iOS 8 and the swift key keyboard only to find that the'î' character doesn't work on the lock screen. So I have effectively locked myself out of my own phone. HELP!