Microsoft SwiftKey Android Support Forums

After the new update today, Chinese handwriting function can't activate. The long press to active function was gone after the newest update on 29Mar2019, can you guys please have a check please? Many thanks.

I really love SwiftKey and would like to continue using it, but there I have a big problem! Whenever I have the keyboard open the navbar on man Huawei mate 20 pro is white, regardless of the theme on my SwiftKey. I usually like to use dark keyboards, which looks horrible with a white navbar below.

I have tried third party navbar apps to fix the problem, but they are usually really buggy. I know that Gboard (which I don't want to use but light have to) adjust the color of the navbar based on the color of the keyboard theme, so it should be possible to fix?

In new incognito mode there are is a problem with the theme- no special symbols are displayed over the letters ('(' over the letter 'k', ')' over the letter 'l' etc.). In all the other themes symbols are displayed correctly, but in incognito mode they are missing.

It is problematic because You would need to remember where the special characters are located on the keyboard to use them efficiently. Please either add an ability to modify the theme of the incognito mode, or add the symbols to the theme.

I've used SwiftKey for years, but suddenly the keys are no longer in straight lines, but appear to be slightly raised or lowered, I assume that's where I usually hit the keys but it doesn't usually show that on my screen and I wish it wouldn't, it's very disconcerting. Does anyone have any suggestions? I can't see a setting anywhere to turn it off, or understand why it happened in the first place. Unsure how to attach an image to this.

'y' and some other chars are moved up on the key after last update, check:

https://www.androidpolice.com/2019/01/21/swiftkey-beta-automatic-incognito-mode-is-here-to-save-you-from-awkward-predictions/#ap-lightbox

Why isn't this optional like everything else on the toolbar? 

It takes up 1/3rd of the tool bar on my screen and has made the toolbar useless to me as I pretty much just have a giant search box tied to a search engine that I would never use.

PLEASE make it optional. Your app was once the most customisable keyboard out there, but now you are forcing Bing onto everyone who uses it. That's not only biased towards Bing, but it's also completely against your brand image to force something onto the keyboard without being able to turn it off. 

• What about the people who do like it but actually prefer to use other search engines and are now stuck with Bing?
  
  
• Why are you being biased towards Bing? Windows was forced through a lawsuit to offer their users other search engines during setup of their internet browser as it was found to be unfair to the competition - isn't this exactly what you are doing?
  
  
• Why add a search bar to the keyboard when there is one on the android homepage, at the top of every browser and on most quick access tool bars on phones, tablets and PC's - think Cortana for example?
  
  
• What about the fact that most people just use voice commands on their phones to search?
  
  
• What about older people like myself who have really tiny phones?
  
  
• What about people who don't want to have a search bar?
  
  
• What about the lack of customisation that you've left your users with that was once your claim to fame?
  
  
• If you insist on making it mandatory to have it there, why can't you make it a button like everything else?
  
  
• If you insist on making it mandatory to have it there, why can't you make it smaller?
  
  
• If you insist on making it mandatory to have it there and you're unwilling to make it a button, why not at the very least make it shorter - then it could expand when you use the search box for you to type in rather than it taking up so much precious screen room.
  
  
• Why not keep with your brand image and make it customisable like everything else?
  
  
• Why not listen to your users before they switch to a different keyboard? There are countless other great keyboards these days that offer almost identical services, and most of your users probably don't even utilise the full extent of your app anyway.

Please do the sensible thing and make it removable. I don't want it, and clearly a lot of other people don't either as there are even articles on various websites about it...

Hi. After my unit was updated to Android P, when Swift keyboard is activated, the navigation bar (bottom) turns white, despite having the dark theme setted in Android. This doesn't happen with Gboard. I didn't have this issue with android 8. Am I missing a particular setting?

After Arabic numerals row got fixed in last update [Brought back Arabic numerals instead of new Hindu numerals]

Long Pressing a number from the numerals row crashes the app.

Using the new updated [Arabic Original 123] layout.

Screenshot:

https://i.imgur.com/hBTyM0f.jpg

My keyboard does not start with a capital at the beginning of the sentence or after the full stop. How can I correct it?

اخواني لوحه المفاتيح العربي في جوال هونور ١٠ تكون الارقام عربيه وانا اريدها تكون انجليزي الارقام فقط دون الحاجه لتحويل اللغه هل من طريقه جربت كل شي مافاد

My brothers the Arabic keyboard in Honnor Mobile 10 The numbers are Arabic and I want them to be English only numbers without having to convert the language is it from the way I tried every thing

I updated today 7/11/2018 in my oneplus 6 and the beta version crashes, I cleaned cache but still

The newest beta update (7.1.7.33) completely broke my keyboard. I am stuck using the Samsung keyboard because all swiftkey does is force close over and over again until I switch back to Samsung. This is a nightmare. Please help.

Just installed new update and the app constantly crashes. I had to disable the beta keyboard completely in order to use my phone.

Since the last update (7.1.7.33 as 7/11/2018) the SwiftKey Beta app keeps crashing. I'm using a Asus Zenfone 5 with Android Oreo 8.0.

The latest swiftkey keyboard beta update 7.1.7.31 turns keyboard key pop ups permanently on. Using the toggle in settings does nothing to fix it.

I am trying to add shortcuts but it keeps crashing. Help!

Option for turning on and off the vibration isn't working. Keeps on going back to main settings.

I have a galaxy s9 running on the latest version of swiftkey, and as all the previous posts with no answers, I have the same issue where I'm is changing to I almost everytime.

I'm getting a double number "7" with the "8" and "9" keys shifted to the right. (I believe this is also eliminating the "%" key.) Occurs on every theme I try, with the numeric keypad set to the left.

SwiftKey version 7.1.0.17 beta
Device is LG V20 (LG-LS997)

My keyboard stopped showing word suggestions in Google + comments a few minutes ago. It works fine when creating a post and everywhere else, but I but not when adding comments. I tried rebooting, force stopping and clearing the cache, but no go. What happened?

The use of keyboard margins will become more crucial to keyboard ergonomics with the current advent of diminishing bezels on the latest Android smartphones. This will have two major repercussions:

1: smaller bottom bezel will drop keyboard below comfortable position since hands still need to hold devices nearer towards middle

2: slimmer side bezels will mean fingers need to reach further towards palms to reach the furthest keys

The use of 4 adjustable margins is being proposed to replace the current system of fixed keyboard sizing. Adjustable margins would also tackle keyboard ergonomics on bezel diminished devices as it would allow users to size and place keyboard into a comfortable position. With bezels now shrinking on many new devices, there now needs to be a large bottom margin underneath the bottom row, and left and right right margins would keep thumbs nearer to the centre of the keyboard, where thumbs can reach with less strain. Adding the top adjustable margin would allow for key size adjustability to suit the varying finger lengths of users.

For an example of a 4 margin keyboard, please see the current Samsung keyboard for its S series devices. The Apple iPhone X also demonstrates the need for a large bottom margin for phones with little bottom bezel.

Thanks. I know you guys get quite a lot of flak on these forums, but it's clear you are endeavoring to deliver the best product you can deliver. Your efforts are at least appreciated by this user.

The pinned items from the clipboard gets deleted themselves after an hour or little more. I'm facing the problem since last 2-3 weeks. .
I'm using oneplus 5 on Android version 8.0.0 & Oxygen OS 5.0.4. The SwiftKey version installed on my mob is 7.0.3.19. I have auto update enabled for apps so I always have latest version of apps.

Kindly add translater

How do I go about complaining about a Gif I have seen on swiftkey keyboard? If you type in 'in the night garden' which I would like to emphasise is a CHILDRENS TV programme, an image of iggle piggle comes up with a nazi swastika superimposed over the character. I am absolutely sickened by this and would like it taken down as it is distasteful and inappropriate. Why has this even been aloud on such a large platform? I have a screenshot that I would like to email to yourselves could you perhaps provide me with an email address?

Thanks

Hey everyone,

since i did a SwiftKey update some weeks ago, i got some problems with the prediction bar. Every time the keyboard pops up, the prediction bar is blocking stuff on my screen...but in a random way.

I have some Screenshots for you.

HTC One M7
Android 5.0.2
HTC Sense 6.0
SwiftKey 7.0.0.16

best regards, Jonas

I love swiftkey but unfortunately I have to use Google keyboard because they have a auto Translator, can you guys bring this feature to swiftkey please?

With the lastest update came a big issue for me. When i want to add smiley i need to choose category first, because it shows recent sent smileys first. I dont know where smileys are actually posited so its completely unuseful. I want to set default category to usual smiley faces as it was before, but i cant. Thats really bad. I need to do one press more every time.

You sent me a form inviting me to test your app. At the bottom you asked for a url for a social media account. While I was getting that address, the form vanished and I can't find it!
I'd like to join, so what should I do?

All of a sudden,after years of faithful service, SwiftKey has suddenly crapped out on me.

Pressing enter adds the letter 't'

Predictions throw up gobbledegook

There are other problems but they're too frustrating to investigate with the keyboard so broken.

Has there been a recent update that has done this?

Thanks for any help

Hey,

I have a Huawei p10 (Android 7, SwiftKey6.7.5.31) and I just noticed this new problem, when I try to use the popup for accented characters (long press) the bubble shows up on the far right, not above the correct character I am holding. The bubble is also partly missing or fully missing depending on the location of the character being held.

I tried googling and found no similar issue.

I tried reinstalling, tried using the GBoard (their popup bubble works fine).

What do I do?

Adding a picture! As you can see I am long-pressing D and the bubble shows up half-broken on the right side. If I hold something more to the right of D it won't even show.

https://photos.app.goo.gl/vO9LDo8AjcB33IGD3

Thanks!