SwiftKey Android Support Forums

The personalization button in Account has been removed. How do we retrieve data from social media now?

How can I switch to this number pad? 

Hi,

I'm struggling here to transfer from my Samsung 6 to the new Samsung 8 with all my predictions from the old phone.  First I did a backup sync on my old phone, and then did a backup sync on my new S8.  Nothing happened. Do I need to delete the app on my old phone?  Dose anyone have an answer.

I will say that the tech support is very weak in regards to the response time, and information.  I'm surprised being a Microsoft owned product  that they don't offer better support as I have been waiting more than three days for my answer.

Thanks for your response

 This is really starting to annoy me. Can anyone suggest a particular keyboard that avoids this problem?

TOOLBAR available for Gmail Compose but not for the other Gmail forms. 

Am I missing an option some wher ? 

Now keyboard shows only 3 prediction words, not very often bar have too much free space for show more variants! Can you add option for show more variants in prediction line, like in Gboard and other keyboards?

Me gustaría cambiar la fuente de las letras que tengo, me parecen muy aburridas.

I have tried and tried and searched high and low and still have not been able to disable the predictive Emoji feature. I cannot stand it. It makes editing a text or whatever I'm possible because if you touch the little gray box all the sudden you get a dozen pictures of dogs or cats or hats or whatever it is you typed in and they decided you would rather do it in pictures than in words. I am not a 14 year old little girl hanging out at the mall. None of the instructions that are available and none of the blogs or chat rooms or anything has any relevant instruction as to how to disable this feature. Even when I go into settings and think I have disabled it it still is not disabled. I do not want that little gray box around the word hat or cat or rat or dog or chair or anything like that. I just want to be able to type plain text. What am I doing wrong?

Ok.

I blog a lot I do this for a living (not in English), and I do it with a phone and unfortunately there is no alternative to this keyboard for me.

What happened? I sign in to my swiftkey acc (Google) and all the words I taught to SK are not working. I went into the  website and where I can view my data all my words are there. All of them.. Why they dont show up and work when I use my devices? I use a Samsung Galaxy Note 9 mostly (Exynos chipset). did work till now, Whati is solution? It should be fixed about yesterday.  

Hello, 

Is it possible to collapse or Turn off the suggestion / Prediction row bar ?!

Thanks

Feature request.

Please add an option to turn off the insert of a space after punctuation.  I would like to know what I am typing is actually what gets entered without the application inserting a space after a period, comma or other punctuation.

Please add an option to completely turn this behavior off or back on as the user decides.

It's almost 2 months now.. I had to reset my phone, and now all my prescriptions and data are not syncing.

I checked my account data on the website, and it still there. I tried logging out of my account on the app, I tried deleting it and reinstalling, I've tried many things.

I've noticed that is no one is answering nor replying to everyone who is facing this problem.. I really really hope this is not permanent.. I've been using this keyboard since 2012! Imagine losing all that!

Whenever I am swiping and I need to use the letter 'a', the word ends and it starts over. As u can imagine, this is very aggravating becuz obviously we all use a, a lot, it only happens when I'm swiping, also another thing, it always gives me wrong words, even when I am precise on my swiping... It just took me 10 mins to write this post!!!!

Hello,
When I first started using SwiftKey, the exclamation point (!) was closer to the right side of the keyboard than the question mark (?).

At some point and time, that configuration was changed.. And now the third row down in the numbers section ends with: ! ? +

Is there anyway to return those two keys on the keyboard to the position that they used to be in? I'm tired of hitting the wrong keys on the keyboard.

Thanks for your time and consideration

SwiftKey is the best. The only thing I wish I could change was the voice dictation button placement. On big phones it is hard to get to. Give me the option to place on right side if screen (like gboard).

Upgraded 2 Moto Z2 Force phones to Android 9 Pie and only predictions are visible. Keyboard not visible. Can type, but cannot see the keys to know which letter to select. Have tried changing settings in Swiftkey with no luck. Please help.

I would like to able to turn off the trail in the flow feature. The trail that follows my finger from one key to the next, at least for me blocks the vision of the keyboard. I've used another keyboard that allows me to turn off the trail. I don't use that other keyboard because SwiftKey is better overall. I think it is best out there.

Since the last Android update, my keyboard has been coming up on the lockscreen anytime an app is running with a field for text. Is there a way to disable this?

The SwiftKey dictionary seems to be chock full of odd place names and other proper nouns and autocorrect unfortunately uses them. Is there a way to delete or disable them, other than deleting them one by one as they come up (that solution is unworkable as there seems to be an inexhaustible supply of them).
These range from Indian names to weird place names probably from the northeast or the west coast (I'm in Texas).

Can't get any themes

Hello everyone,

I use Samsung Flow on my computer.  This allows me to use my computer keyboard to reply to messages.  On occasion I like to take full control of the screen.  When typing using the swiftkey keyboard so I get predictions vs the Samsung keyboard which it defaults too the @and " are swapped.  The makes some passwords a real pain in the butt.  Is there a fix for this?  I have looked around and I am on QWERTY.

Sync is enabled on my old and new phones. I have synced both phones ans still i am unable to see my saved words. 

Is there any hard way to move my data to my new phone, my old phone has words which are saved for a period of three years.

Need help!

Okay how do i explain it. So, some of the emojis on my swiftkey keyboard are only male or female. For example ( 🤷) how do i pick the male one?

fyi i can see the male one when someone else is typing it.

Also, there's an option on gboard to pick it. I just don't like the keyboard. I prefer SwiftKey.

I have voice typing (voice to text, offline) enabled, and it works well with the Gboard keyboard.  However, in Swiftkey 7.3.6.19 the touch to speak button never turns blue or otherwise allows voice input.  Instead, I get an audible ding sound which indicates an error, and I get the diagnostic "try again".

Just installed SwiftKey on my new mobile. when I want to login with my Google account (button sign in with Google) it's loading for hours (I see the loading circle on a white background).
Phone: Galaxy S9, Android 9.0 (two days before I had the android version before and had the same problem) and yes, I installed and deleted it meanwhile more times.   

I welcome. I had to in the phone carry the factory presets out. After new SwiftKey installing and logging into the account Google, I don't have my written words. Why?

I am still waiting for the feature where I can simply scroll through the text using space bar like Gboard or ios 3d touch. Hope this feature will come soon!

I am not liking this new theme and how it automatically takes over my custom theme. I've been a big fan of SwiftKey, but this will force me to change keyboards. I absolutely do not like the layout change that happens. Please give an option to change.
Thank you!

How can I turn off the feature which adds a space after every predicted word I select, or punctuation mark? It should only insert a space if I then decide to add another word. Having to delete excess spaces at the ends of things, or sometimes after the "#" in a hash tag, is really getting old quickly.

Love Swiftkey but ready to uninstall.

Multiple times I wake my  phone up and rather than my home screen I see the Swift Key Stats page.  I never turned it on, never asked to see it but it keeps showing up.

Just downloaded the newest version with the same issues.

I have a Galaxy S7  This started yesterday.  ANNOYING

I don't care about keystrokes saved etc.  I don't want to see that every time I wake up my phone.  I want my home screen back.

any suggestions?

Thank you!