Ask the community your SwiftKey for Android related questions
Remove blank space at the bottom of keyboard Pinned Answered1 vote 2 commentsAfter the android 9 update on the one plus 6, I have a blank area at the bottom below the spacebar which causes the app to close. How can this be removed?
Cannot connect to SwiftKey account [Solved] Pinned16 votes 147 comments
I am trying to install SK for the first time on my daughter's phone. When I try to connect/create SK account, it shows me a new window for me to choose Google account or Microsoft account.
I am trying to use Google account, a popup ask me to choose the G account, I do so and then nothing happens and the window asking me to choose G account or Microsoft is still here....
Phone : Galaxy A5 2017
Android : V 8.0.0
SK : 184.108.40.206
Please help me.
How to submit a Feature Request And/Or Ask a Question Pinned10 votes 28 comments
How to submit a feature request
If you've had a really good idea and want SwiftKey to hear all about it, the best way to do that is to submit it via the 'Feature Request' form here:
We look forward to reading all your requests and improvements.
The best way to post a question
The community can help you answer your question with speed and quality. We highly recommend you always add this information to your post:
- Device make and model
- Device Android version
- Current SwiftKey version
- Steps to reproduce
- Any screen shots / video clips that help show the issue
The more information you can leave means the quicker your answer can get answered.
Ryan, SwiftKey Community Manager
Add to dictionary Answered2 votes 9 comments
Whenever I type a word that is not in my dictionary, the app shows me others forms of the word that I might want to add to the dictionary. I just want that list to stop popping on my screen. But I want the auto corrector to be in function. Is this possible?
Suggestions Incorrect0 votes 0 commentsSometimes when I pressed the suggested words above the keyboard, whatever the words are, the result will be "is a".
Feature requests0 votes 0 commentsNeed Cursor Control Like Windows 10 Mobile (Blue dot💙 🔥)
Please remove this new info icon1 vote 1 commentPlease remove this new info icon and allow us to add sixth shortcut?
One Handed keyboard lock0 votes 0 commentsWhy can't I lock the keyboard once resized or in One Handed?
Yeah when are you going to streamline this app in making it actually good to use?0 votes 0 comments
I swiped "people", and at first "propolis" came up? What even is that word? This app is cluttered with far too many words that nobody EVER uses. I'll have to swipe the same word, slowly, sometimes 3-6 times before it pops up.
Swype was far better. Improve your platform and remove the unnecessary words.
Custom characters0 votes 0 commentsI use Ω alot. Is it possible to get this into my keyboard?
Bug OnePlus 6 Android 10 Answered0 votes 1 commentHi all, Since updating to Android 10, a little gray area of about half a cm appeared under my keyboard. I'm using my Op6 with the gesture control, others control options don't have this problem. It has totally messed up my typing abilities, because every key is moved slightly up. Wondering if this could be fixed. Thanks :)
Tamaño de las letras y símbolos del teclado1 vote 2 comments
Soy una persona de la tercera edad y el tamaño de las letras y símbolos que aparecen en los teclados son muy pequeñas.
Mi pregunta es:
Como puedo aumentar el tamaño de las letras y símbolos del teclado?
Muchas gracias y si bendiciones. Ismael.
Import/export des clips et paramètres0 votes 1 commentBonjour, ca fait que depuis le début que j'attends un moyen simple de partager entre mes différents appareils les clips et autres paramètres de mon clavier SwiftKey ! À chaque reinitialisation d'android c'est heirê perdus à refaire tous mes clips, sans parler des images personnalisées etc. C'est tellement évident qu'on devrait au moins pouvoir sauvegarder nos paramètres ! Ça vous vient pas naturellement ?
Can't make my own sticker Planned-1 votes 9 commentsWhen I press the pin logo and try to make a new sticker all my images are black and when I choose one of the image my handphone will freeze I have the screen shot of the error, please let me know how to fix this problem My handphone is samsung s 10 plus with android pie
Sticker Planned2 votes 5 commentsI cannot select photos from the gallery to create a sticker. Whenever I click "create", my gallery opens, a black screen appears, no photo appears, and I can't make a selection. Finally, I have to close the application.
Stickers / Picture tiles of my gallery all stay black Planned-1 votes 5 commentsWhen I want to create or choose a sticker out of my phone gallery, I just can see black tiles, no photos. This happened after my phone had it's regular update. My hubby has the same problem. different phone. When you click on the pin and want to choose a picture it just shows you black tiles. Reported it, but no one answered. Can anyone of you help?
What is a pop-up?0 votes 2 commentsIn the settings for "keys" there is an option to show pop-ups when tapping keys on the keyboard. I have no idea what that means. I've tried using with both options and don't see any difference. Please, someone who speaks English, define "pop-ups" in this context.
Bug report - arrow keys position0 votes 0 commentsHello, I'd like to report a bug. I've got the arrow keys enabled and they appear on the right when I open the keyboard in both landscape and portrait mode. However, if I open the keyboard first in landscape, then move to portrait mode without closing the keyboard, the arrow keys move to the bottom of the keyboard. This inconsistently makes it hard to learn the layout and type efficiently. This happens when moving from portrait to landscape too. This does not happen if I have thumb mode enabled in one of the layouts but I don't use tumb mode. Please fix this. I made a video screen recording of the issue but don't know how to attach this here? Thanks. I've got Samsung S9 plus, with Android 9.
No vibration key0 votes 0 comments
What happened to the vibration key? Only one there is sound.
I can't change on my tablet settings because I it wants to to change in SwiftKey settings.
Lagging while typing or swiping2 votes 2 commentsEarlier it was running smoothly but after the recent update of my swift keyboard from play store its not working smoothly its lagging while typing or using swipe. Now it became slow that it takes time whenever i try to write something by swiping through keyboard earliar it was running smoothly. I am using realme X Please try to fix this problem as soon as possible
How to get rid of new input method choice button / empty space Answered1 vote 1 comment
I do't know for what reason, but my android keyboard suddenly had an extra row at the bottom. Contained within it is an input selection button (bottom left), a massive blank space(waste of space) and a keyboard off down-arrow (right). I would like to remove this row but cant find an option. I even uninstalled reinstalled the app and it's still there so presume it appeared as part of an update. It makes typing harder due to having to reach over the empty space. Picture below.
"shift keys" / special keys won't show!!0 votes 0 comments
So I got a new phone, the Xperia XZ3, and I'm trying to make the keyboard show all the special keys, but can't find the setting for it. On my last phone, the XZ, it showed those characters asusps tracking standard, being greyed out on top of the main keys. They still work tho, if I long press M I get / but it's absurd to have to memorize all of them. Any1 know how to make them ashowbox ppear? Thanks
Unable to create SwiftKey account0 votes 0 commentsHi, I have installed SwiftKey but when I try to create an account with my MS credentials the app just throws me an unexpected error. Have dropped support a note but no acknowledgement from them it has been received. Has anyone else had this same issue and did you resolve it? Thanks S
Swiftkey and Android 10 on Note 10 Plus0 votes 0 comments
Since the arrival of Android 10 on the Samsung Note 10 Plus swiping left or right on the '.' for a ! or ? doesn't work anymore, likewise pressing the emoji button doesn't work anymore.
Does anyone have similar problems and found a way to set things right? It's been going on for weeks now, so either Swiftkey doesn't know about this or is slow to fix it.
Can't log in with Google account on pixel 4-1 votes 1 commentHi, when I click on accounts and on log in with Google account and select my email address, then I get an endless loading screen. Any ideas?
Can't able to sign in2 votes 4 comments
I am using Sony Xperia r1 dual it have came with pre-installed swift keyboard but I am not able to update it in Google play app store u can't able to even sign in using my Google account in app please fix this issue I can't u uninstall it because it had came as a pre-installed app there is no option in my phone to uninstall it all I can do is force stop or disable so I can't reinstall the app so please help me please fix the issue
How do I remove the prediction bar from SwiftKey? [You can't] Answered15 votes 83 comments
I do not want any suggestions. please tell me how to remove these?
A Suggestion /Recommendation for Future Release1 vote 1 commentAfter diligently looking through the various symbols available with SwiftKey for Android, I couldn't find a checkmark. I would like to propose the addition of a checkmark to the standard complement of symbols. Given the commonality of the symbol, this shouldn't be a significant challenge. Thanks!
Dot during typing0 votes 0 commentsI do not understand why during typing often a dot appears. I cannot fix this is issue and I do not find the reason
Android Huawei theme gone from store? Answered3 votes 15 comments
So I had the huawei theme installed on my p9 and after my app updated my theme was gone and it's not in the store anymore.. 🙁 it was my favorite theme.. I've reinstalled swiftkey but no fix.. What happened?