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    Durga Nallam

    Hi Tierix Thank you for contacting SwiftKey support! Sorry for the trouble. Could you please try to update the app to the latest version to see if it resolves the issue for you? or can you please send us a video file at https://support.swiftkey.com/hc/en-us/requests/new so that we can investigate further?

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    Mobile App User

    Same things happens to me and this is not even new it happened to me on my older phone too, and I keep all my apps updated.. It's on the latest update now and still happened again

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    Hari Kyasa

    Hello, sorry for the trouble. Could you please help us with your device make & model, OS version and SwiftKey app version? Thank you!

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    Mobile App User

    Hi, first of all it's worth mentioning this doesn't always happen instantly, sometimes it turns off instantly, other times I check and see it's on but after few or several days it turns off by it self and when opening clipboard I always get the message to go to clipboard setting to turn the syncing on, whether it's on or off I get the message, this could be an issue too.
    Thank you
    it's a Samsung s22 ultra.
    Android Version 12, on UI and version 4.1.
    Swiftkey Version: 8.10.22.4

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    Durga Nallam

    Hi, thanks for the details. Could you please try Beta version (Microsoft SwiftKey Beta – Apps on Google Play) of SwiftKey and check if you are facing the same problem. or can you please send us a video file at https://support.swiftkey.com/hc/en-us/requests/new so that we can investigate further?

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    Mobile App User

    Hi

    I used the beta version for 5 days and I still had the same issue, maybe it is related to if my laptop is on or off because I checked it after a 3 days while I was using my laptop and the syncing was on and the next day I checked again when my laptop was off syncing was off as well so I'm not sure if it is connected, I haven't checked it really but either ways I got the same problem I deleted the beta version and I'm back on the main one because the emojis were different، on the Beta didn't look good

    Regards

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    Durga Nallam

    Hi, thanks for getting back to us. We request you to please try few troubleshooting steps from this below link:

    How to use Microsoft SwiftKey to copy and paste text between SwiftKey Keyboard and Windows – SwiftKey Support 

    Please let us know if you have any more questions or feel free to contact us at https://support.swiftkey.com/hc/en-us/requests/new

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