switching from SwiftKey Beta to SwiftKey using same login detailsRespondida
I am trying to switch back from the beta version 188.8.131.52 of SwiftKey Android, on Samsung A6 10" tablet . To SwiftKey android version 184.108.40.206.
I backed up my account with the app settings first, because I have personalised keyboards and learnt dictionary.
I have used the same Microsoft account to login.
I then went to sync - sync-data .. But none of the keyboards under the yours or custom tabs have sync'ed .
I then tried closing running apps and turned off the tablet, for a few hours .
However when I turned it back on the data still wasn't there . also then tried to sync it again with no joy .
I may be missing something obvious but Amy help or advice would be much appreciated .
Many thanks in advance