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    Hari Kyasa

    Hello, thank you for reaching us. Sorry for the trouble. Could you please help us with your device's OS version, SwiftKey app version and Discord app version? Thank you!

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    Giovanni Roverso

    Sure thing!
    So I am on Android 11.
    Kernel 4. 14.190
    Build RKQ1. 210420.001
    Software version G820QM30C

    SwiftKey 8.10.20.2
    Discord 140.18
    OS 30
    Device Info alphalm (lgm-g820)

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    Hari Kyasa

    Hello, thank you for the information and help. 

    May I know, since how long you have been experiencing this issue? or Did this problem start after changing something on your device? While we are investigating the issue, Could you please try deleting Microsoft SwiftKey and reinstalling it from the Google Play Store? This often irons out any issues that might be impacting performance.

    If you are worried about losing any of your learned words, make sure you are signed in with your account and that you have Backup & Sync enabled. Please note that uninstalling the app might delete your Microsoft SwiftKey stats, including saved clips on the clipboard, so if it's okay with you, please go ahead and try to do so. Thank you!



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    Giovanni Roverso

    Yeah I tried that. It's been happening for about a month, give or take. Thanks

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    Giovanni Roverso

    I assume it was due to an update to discord or swiftkey.

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    Durga Nallam

    Hello. Thank you for your feedback. Could you please send us a video file at https://aka.ms/sk-support so that we can investigate further and help you?

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    Giovanni Roverso

    Ok, I figured out when it happens. It happens specifically when or after replying to a comment.
    Still need a video?

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    Durga Nallam

    Hi, Giovanni Roverso We needed a video so that our team could look into the problem. This will help us to check and evaluate the issue further, Thanks.

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    Durga Nallam

    Hi, we see that you've already submitted a support ticket with us. Your questions will be addressed over there. Thanks

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