Microsoft SwiftKey Android Support Forums

The browser window pops up for a second and force closes. All the other ones are working. I am logged into Twitter on my device on the stock app.

Hi there!

Is there anything I can do to add more than 5 languages? While I can add more to my list, I cannot activate more than 5 at any given time.
It is also quite a nuisance that you cannot instruct SwiftKey to restrict suggestions to a single language. If languages share the same fundamental layout principles, auto suggestions (auto-correct) will consider several languages at once which can make life quite hard.
For instance, German, French, English (UK) and Dutch will be "running" simultaneously, sometimes producing ridiculous suggestions.

Cheers,
Olaf

Does the SwiftKey backup system also back up my clipboard pinned snippets?

Hi,

Would it be possible to choose where the arrow keys row is (top/bottom/middle/left/right)? Currently they can only be on the bottom (regular layout) or in the middle (thumb layout) but both of these options are very inconvenient, as arrows get pressed all the time by mistake. For example, I constantly press arrows when intending to press Space and it drives me nuts. On the other hand, I like using the arrow keys. To me, the solution would be just to have the arrow keys on top, so that I never press them by mistake.

I am a loyal user of the Swiftkey keyboard!  Unfortunately the keyboard does not function properly on my new Samsung Galaxy S8. It jumps ahead a space mid-word then continues typing the word but at that point it is not a real word because it is the second half of the word. This is the case with about 50% of what I type.

I'm finding SwiftKey incredibly annoying for a few different reasons: firstly because it autocorrects words that are legitimately words (i.e. not nonsense from poor typing); and secondly because it autocorrects when searching from address bar in Google.

These two things are very undesirable behaviours for me and they drive me bonkers.

I don't just want to turn autocorrect off, though, because I do want it to fix up genuine mistakes.

Is there a way to tune the settings so that I can turn off the things I don't want??

I really appreciate details like adjusting sound and vibrate with really fine adjustment, which alternatives neglect.

Things I wish it had:
*hyphenation and colons, etc are added with a space making it difficult to add new hyphenated words.

*backspace has to be held down to delete wrong words. I realize this preference may vary but I've gotten used to a backspace resulting in immediate deletion of entire wrong word, not only by a long press.

*wish the top and bottom bars were smaller

*wish the top bar had more suggestions and or scrolled right

*when the accent and unusual characters menu is disabled I wish holding down a key double long still offered the accent and unusual characters which turn out to be really hard to access unless it's enabled. Alternatively one could long press the number option for additional key maps.

Overall a great feeling and functioning, intuitive, fun keyboard comparable to an apple product and that is a high complement.

For some reason some of the saved clipboard shortcuts are not transposing in Gmail. For instance, I set 1 to be a shortcut for my signature:

Vincent Costa
RE/MAX Competitive Edge
908-242-6782

Which worked perfectly here but in Gmail for some reason all it types is "2e". 2e. This is very recent. Within the past few days. I don't know why.

Hi, quick question
Ned to remove the red line under words and i wanna make him stop asking me to add words to the dictionary. Tried every settings, nothing worked, it keeps doing this. Im frustrated!!

Why the keyboard not have undo and redo the text.

Pls if this characters in SwiftKey. Pls let us now about it if not then why?

I have speech set to uk. But the keyboard setup is English Australia. So why don't I get a dollar on the keyboard. It's very frustrating to have to type in the word dollar every time. . I don't the stupid £ sign.

Hi

I've been using SwiftKey for years now, and it has become more and more painful, to the point that I'm a meme to my friends now due to the way I type if I don't read twice before sending.

First, it looks like SwiftKey went from correcting my typos to considering that my typos are the way words are supposed to be written. So it corrects the right words into wrong.

Second, the French corrector is pretty broken to begin with, there are even tenses it don't know. So I have to manually rewrite verbs, even if I had them right the first time, because SwiftKey mess with it.

Last of all, since I switched to a new A5 2016 recently, the keyboard sometimes erases one to two words while I'm typing, for no reason.

I also have the "SwiftKey closing while I'm typing" problem I saw elsewhere, happens on Textra and Facebook Messenger.

I use the last beta of the app, with swift off because it made the keyboard even more laggy and unpredictable.

I wanted to change app, but yours is the best in terms of customization and key placement.

As you could have guessed I'm French. Strangely enough (?) I had absolutely no issue typing this message. Is French the problem? Or the way your app learnt me? Both?

Cheers.

Hi.

An error has occurred, and therefore, difficulties arise when using the built-in translator in the keyboard. Constantly writes: "Something went wrong. Restart the Translator." This error occurs when I want to spell a word, or a sentence not in English. Help me please.

Thanks...

Device backup from previous device is not syncing to the new device. 

Keyboard covers what I'm typing on Instagram DM, it covers the input field, i have my navigation buttons on hide, when the navigation buttons are shown everything is ok

Hi, 

SwiftKey started suggesting me "c è" everytime I press "c", which is annoying as what I really want is "c'è" with the apostrophe (Italian).

My problem is I cannot get rid of that "c è" as if I long press the suggested word, nothing happens. Long pressing other words works, so this is really strange.

Thank you in advance,

Francesco

When I reply to message and select a GIF I get prompted for the recipient as though it is a new message. This loses the recipient for the reply. This happens in all of my messaging apps. It doesn't happen with emojis. Why?

Would love the option to include a delete key on top of the present backspace key. A lot of efficiency gains could be had by allowing me to delete rather than having to tap and move precisely in order to use the backspace key.

Tldr: have the keys that allow me to delete going right or left.

Arabic alphabet 28 , Persian alphabet 32

I have a tablet that I use SwiftKey on, and just also installed it onto my new smartphone. I made sure backup & sync was enabled on the tablet, then signed into the same account on the phone and told it to sync, but my account data won't load.

It seems like in the last few days my voice-to-text feature has gotten significantly worse. I don't know if this is a Swiftkey thing or a Google thing, but it started happening a few days ago after my phone installed an update and updated a bunch of apps at the same time. The interface looks a bit different, and there are a few significant changes:

- The timeout when I stop talking has drastically decreased, to the point where if I hesitate even a tiny bit between words it stops listening.

- The guesses it makes are often way off, where before they were very reliable

- There was previously a feature where I could tap on a predicted word, and it would bring up a list of other guesses for the word, which was extremely useful when it got something wrong, but it doesn't appear to do that anymore.

- Previously I could hit backspace to delete the last word and it would stay in listening mode, now hitting backspace makes it stop listening.

I use the voice-to-text a ton, so if it's really this broken now it's sort of a dealbreaker for me with Swiftkey, which would be a bummer since I've really liked it up until now. Has anyone else experienced this change recently and found a way to fix it? For reference, I have a Samsung Galaxy s10 with fully updated OS and app. Thanks!

Every time I re-install swiftkey on same device or install to a new android device my predicted words  dissapeared! Even Backup/restore was ON on previous device and on the new device also, triggered sync many times on both devices!

This happened the second time for me between different devices, word backup never worked. What the cloud backup is for then? What is the purpose?

Before you say I turned off backup, my data exists in the cloud at data.swiftkey.com, but does not synced to any of new devices: 

My predictions and saved words are not transferred to my new phone and the saved words don't show up in predictions.
I have synced both phones and I have tried uninstalling swiftkey beta and reinstalling it.
I can see the words are saved when I view my data on the swiftkey website.

I have a new smartphone since yesterday. am connected to a google account. My predictions are not syncronized.

Hello. My problem is about backup and sync. First I have to tell you these. 5 years ago I was using LG G3, and I moved on iPhone 6 Plus and I was able to use my old predictions. And then I moved on Xiaomi Mi 8, I was still be able to use all my learned data. And now I changed my phone to Oneplus 7 pro, and in the app I cannot see any of my learned data.
https://data.swiftkey.com/view-data in this website I can see my learned data, the words that I use most before on the other phones, but they won't show up on my new phone. 5-6 years of learned data was making my life easier but now I am not happy to use this app. So question is what should I do?

After the new update today, Chinese handwriting function can't activate. The long press to active function was gone after the newest update on 29Mar2019, can you guys please have a check please? Many thanks.

I'm using ResurrectionRemix rom (5.8.5, based on Nougat 7.1.2) on OnePlus3.

SwiftKey 7.0.6.27.

After one of the latest updates the keyboard is constantly, not sure... crashing (my guess). There is no error but it frequently disappears while typing. I'm not hitting 'back' button and I'm 100% sure of this.

I have just bought a Pixel 2 XL a week ago coming from OnePlus 5 running Nougat 7.1.1, and ever since I have installed SwiftKey I notice input lag very often when I'm typing. It will go away for a short while then come back when I'm typing. It's very sporadic and unpredictable. I'll be typing normally and there will be no lag whatsoever, but suddenly as I type there will be a slight pause and lag before the word is completed.
On my OnePlus 5 I had no such issues and suddenly it's getting very irritating on my Pixel 2 XL which is supposed to have the best software experience of any Android device. So I'm not sure why it's happening.
I have tried clearing SwiftKey app cache and it doesn't seem to help. Has the app not been optimised for 8.1 yet? I have been using SwiftKey for at least 7 years now and not had this particular issue in input lag.