Microsoft SwiftKey Android Support Forums

Hi  just upgraded my tablet and no Holo. It's bar far the best KB IMHO  

Please bring back Holo  

All of a sudden,after years of faithful service, SwiftKey has suddenly crapped out on me.

Pressing enter adds the letter 't'

Predictions throw up gobbledegook

There are other problems but they're too frustrating to investigate with the keyboard so broken.

Has there been a recent update that has done this?

Thanks for any help

Using the new s8+, and even with the keyboard size set to the smallest, it's still really large.

Mostly happens with the highest resolution on the phone, 2960x1440.

With the lastest update came a big issue for me. When i want to add smiley i need to choose category first, because it shows recent sent smileys first. I dont know where smileys are actually posited so its completely unuseful. I want to set default category to usual smiley faces as it was before, but i cant. Thats really bad. I need to do one press more every time.

Hey guys.

I just bought a Huawei P10 and SwiftKey won't sync my account data. I've signed in, but it says last sync was "not synced" and if I hit the sync now button there is nothing that happens.

Any ideas? I can't even uninstall because apparently the keyboard is baked in to the os

I would like SwiftKey to support gifs

I was over the moon with my 'Light' theme until yesterday when you 'updated' it and now it's ugly and caps lock is no longer a distinctive blue which was so helpful.

Can I get my 'old' light theme back please?

اخواني لوحه المفاتيح العربي في جوال هونور ١٠ تكون الارقام عربيه وانا اريدها تكون انجليزي الارقام فقط دون الحاجه لتحويل اللغه هل من طريقه جربت كل شي مافاد

My brothers the Arabic keyboard in Honnor Mobile 10 The numbers are Arabic and I want them to be English only numbers without having to convert the language is it from the way I tried every thing

Hi. After my unit was updated to Android P, when Swift keyboard is activated, the navigation bar (bottom) turns white, despite having the dark theme setted in Android. This doesn't happen with Gboard. I didn't have this issue with android 8. Am I missing a particular setting?

Hi,

under account services, the option personalize doesn't connect to 

my facebook and gmail account. The given passwords are correct.

Personalize from SMS works as it should.

There is no blocker, vpn or virusscanner running in background.

Whats the problem?

My keyboard stopped showing word suggestions in Google + comments a few minutes ago. It works fine when creating a post and everywhere else, but I but not when adding comments. I tried rebooting, force stopping and clearing the cache, but no go. What happened?

Can we make our theme with wallpaper like Ginger Keyboard?

I'm getting a double number "7" with the "8" and "9" keys shifted to the right. (I believe this is also eliminating the "%" key.) Occurs on every theme I try, with the numeric keypad set to the left.

SwiftKey version 7.1.0.17 beta
Device is LG V20 (LG-LS997)

Hey,

I have a Huawei p10 (Android 7, SwiftKey6.7.5.31) and I just noticed this new problem, when I try to use the popup for accented characters (long press) the bubble shows up on the far right, not above the correct character I am holding. The bubble is also partly missing or fully missing depending on the location of the character being held.

I tried googling and found no similar issue.

I tried reinstalling, tried using the GBoard (their popup bubble works fine).

What do I do?

Adding a picture! As you can see I am long-pressing D and the bubble shows up half-broken on the right side. If I hold something more to the right of D it won't even show.

https://photos.app.goo.gl/vO9LDo8AjcB33IGD3

Thanks!

After the new update today, Chinese handwriting function can't activate. The long press to active function was gone after the newest update on 29Mar2019, can you guys please have a check please? Many thanks.

Hello

After last update to 6.7.2.20 there is a problem with emoji suggestion while writing. I have disabled that option and sometimes while typing it shows me suggestion. Look screenshot below:

Please fix this.

Thumb layout for portrait view and regular on portrait view is what I prefer and works on regular but not beta. When I switch to portrait with thumb layout set on landscape it switches the layout of portrait and this sux. I love thumb layout in landscape and normal layout on portrait. On regular SwiftKey app this setting works fine but not properly on beta. Please fix this asap. New bug -  Keyboard response is slower to type and the keyboard popup when tapping a entry field. Sometimes it does not pull up at all when tapping an entry field in certain apps as well. 

I've used SwiftKey for years, but suddenly the keys are no longer in straight lines, but appear to be slightly raised or lowered, I assume that's where I usually hit the keys but it doesn't usually show that on my screen and I wish it wouldn't, it's very disconcerting. Does anyone have any suggestions? I can't see a setting anywhere to turn it off, or understand why it happened in the first place. Unsure how to attach an image to this.

Previous versions worked fine for 2 years
Samsung SM-T310
Android 4.2.2
Swiftkey version 6.5.6.18
I tried the beta version and had same problem

Option for turning on and off the vibration isn't working. Keeps on going back to main settings.

Hey everyone,

since i did a SwiftKey update some weeks ago, i got some problems with the prediction bar. Every time the keyboard pops up, the prediction bar is blocking stuff on my screen...but in a random way.

I have some Screenshots for you.

HTC One M7
Android 5.0.2
HTC Sense 6.0
SwiftKey 7.0.0.16

best regards, Jonas

The number pad two 4s and two 5s can I upload a screen shot? I have an s7 edge android 6

The pinned items from the clipboard gets deleted themselves after an hour or little more. I'm facing the problem since last 2-3 weeks. .
I'm using oneplus 5 on Android version 8.0.0 & Oxygen OS 5.0.4. The SwiftKey version installed on my mob is 7.0.3.19. I have auto update enabled for apps so I always have latest version of apps.

'y' and some other chars are moved up on the key after last update, check:

https://www.androidpolice.com/2019/01/21/swiftkey-beta-automatic-incognito-mode-is-here-to-save-you-from-awkward-predictions/#ap-lightbox

I've managed to be able to consistently get this bug now, and it's quite irritating. When it open up the chrome app and attempt to type into the address bar, when it go to type the second word, it'll automatically change whatever the first word was to something different. It's super annoying because it keep forgetting about it.

I'm using a Samsung galaxy S7 with the latest update and version.

Since the last update (7.1.7.33 as 7/11/2018) the SwiftKey Beta app keeps crashing. I'm using a Asus Zenfone 5 with Android Oreo 8.0.

I refuse 2give up SwiftKey 4A gif button so I jus changed message app.... 1st i was using Go sms and really enjoyed it. But then i found Textra. Find it much cleaner. Only keyboard that comes close 2 SwiftKey would b Cheetah. Yes it has gif button..... Best match 4me is SwiftKey / Textra

When i enter "word" i am finding that the word is deleted and I'm left with two double quotes. A workaround is to type the 'word' and add the quotes afterwards but that's an obvious faff.

Now... It didn't happen when i typed "word" above. It's happening in the android Facebook app.

I'm using beta version 6.5.4.20 on a Samsung S7 edge.

Yesterday, I updated my SwiftKey Beta keyboard to the latest version through the Playstore. While the application runs flawlessly on the regular (vertical / portrait) orientation, whenever I switch to the landscape (horizontal) orientation, the keyboard doesn't show up. 'SwiftKey Beta stopped' dialog is shown instead. I really need the landscape orientation for communication over some of my games.

In new incognito mode there are is a problem with the theme- no special symbols are displayed over the letters ('(' over the letter 'k', ')' over the letter 'l' etc.). In all the other themes symbols are displayed correctly, but in incognito mode they are missing.

It is problematic because You would need to remember where the special characters are located on the keyboard to use them efficiently. Please either add an ability to modify the theme of the incognito mode, or add the symbols to the theme.