Microsoft SwiftKey Android Support Forums

Ask the community your SwiftKey for Android related questions

Problems with toolbar when send messages
1 voto 4 comentarios

When I try to send a message on WhatsApp, often when I click on send this causes the toolbar to close instead of sending the message, which needs a further click of the send icon to be sent. This is incredibly annoying for those situations where you text a lot of fast because it slows you down and hinders your writing and looking online I couldn't find anything about it. it is a problem that I carry around since the last days of my previous mobile (Huawei p20 lite) and now in the beginnings of the new one (xiaomi mi 11 lite). Has anyone had this problem?
New phone. Theme options are blank
0 votos 1 comentario

I went to change my theme and ALL the options are coming up as blank keyboards. Mine, the stores. I downloaded one and now it's the only one I can see.
Add the synchronous computer thesaurus feature
1 voto 2 comentarios
Emoji Mapping Bug
0 votos 3 comentarios

🙏🏿🧘🏿‍♂️🙏🏿🧘🏿‍♂️🙏🏿🧘🏿‍♂️🙏🏿🧘🏿‍♂️🙏🏿🧘🏿‍♂️🙏🏿🧘🏿‍♂️ The above are incorrectly mapped color wise. The prayer and yoga/meditation emojis dafault to the darkest color even though the yellow and light-skinned colors are selected.
Cloud service
0 votos 0 comentarios

Cloud prediction based on the searching engine in Chinese and Japanese input system is really important, please add this in after updates. Thank you very much.
How to close SwiftKey keyboard on Samsung S5E
-1 votos 3 comentarios

When I open the Google keep app I get a SwiftKey keyboard.

How can I close this keyboard? Only people using Samsung S5E need post, as every suggestion fails, and I'm hoping this might be peculiar to the S5e
Faulty Themes
-1 votos 1 comentario

I can't change or opdate themes it's Tells me that you have a error
Bing Search Feature gone, but why?
11 votos 2 comentarios

Everyone is complaining about how the Bing Search feature on the keyboard has been removed, and I agree as I don't see why it needed to go. Since the replies to each post is vague and doesn't actually say why the feature wasn't removed, I want to ask for everyone: Why is it gone? What led the developers to decide that it needed to go?
Вводная... Как бы спрошу как все
-1 votos 1 comentario

Как быть если не работает переводчик... Очень поганенько работает... Как бы в телефоне жутко тупит...
Cannot login to SwiftKey - why is it talking about Azure??
0 votos 1 comentario

When I try logging in with my Microsoft account on SwiftKey, I get this message :

Request Id: 78a4eaa3-f935-4522-918f-18d4a9035701 Correlation Id: c13e811c-51aa-48af-9173-2d49b932c54f Timestamp: 2021-07-23T03:10:24Z Message: AADSTS50020: User account 'stu_miller@yahoo.com' from identity provider 'live.com' does not exist in tenant 'Microsoft Services' and cannot access the application 'f44b1140-bc5e-48c6-8dc0-5cf5a53c0e34'(Microsoft Edge) in that tenant. The account needs to be added as an external user in the tenant first. Sign out and sign in again with a different Azure Active Directory user account.

I have no idea why it's talking about Azure. I have never used Azure. I tried reinstalling and no luck. I also can't login to data.swiftkey.com and cannot Please help!
Bring back Search
5 votos 2 comentarios

What's the reason on removing such an useful feature? Please, make it default off if it bothers you but leave a way to turn it back on.
Where'd my beloved search function go?
3 votos 0 comentarios

I know that you have decided "Hi, thank you for your interest in Search. We have taken the decision to remove Search from Microsoft SwiftKey Keyboard. As of Microsoft SwiftKey 7.8.3, Search won't be available in Toolbar. We are sorry if this comes as disappointing news, we will instead focus our development efforts in other exciting areas of your keyboard." But how about we get an explanation as to why you decided that? If it's the thing about bing, that doesn't matter, I used chrome in my search function anyway and I think many others did as well.
Unable to Sync Predictions from Older Version of Swiftkey to the Microsoft Version on New Phone
0 votos 7 comentarios

I have been using the paid version of the Swiftkey, which I purchased via Amazon since 2013. I first used it on my s4 mini, then in 2015 I used it on my Galaxy tab S, then in 2016 I upgraded to an S7 and used it there, and in every instance my predictions synced to the new device and continued to increase. However, now that I am transferring the data from my old phone to a new one, I am not seeing an option to sync or sign-in to into my swiftkey original account so that I can sync my predictions to this new device. Any recommendations?
Revert Built-in Emoji
1 voto 0 comentarios

Kindly bring back default emoji that is installed on the phone instead using SwiftKey's own emoji. Also, if possible, add support for emoji 14 too.
Problem with long button press for numeric characters
0 votos 5 comentarios

I've configured my long button press time to 200 ms. This works well, except on the q and the p key. Currently I use the numeric characters mostly from the long press feature on the top row. But the long press time on q and p seems to need holding the button about a second. Any idea why?
fix
0 votos 1 comentario

hey there please fix strip while typing or white underline word
Keyboard Crashes in Samsung Notes
0 votos 6 comentarios

When opening SwiftKey in Samsung Notes, the keyboard keeps crashing. It doesn't matter which language I use, it keeps crashing.
Bug: Must not auto-capitalize in Georgian
0 votos 1 comentario

Hello,

Starting with Android 10, SwiftKey does auto-capitalization for Georgian language.

The problem is, Georgian does NOT have capital letters, so SwiftKey puts some weird Mtavruli script letters in their place, making the letters appear very weird when the text is sent to other systems.

To reproduce: Enable "Auto capitalize" feature in SwiftKey on Android 10. Type and send Georgian text in a facebook message to someone. Open that message on a Windows 7 computer - you will see a square as the first letter. Opening it on some other systems also exposes the problem - the first letters just look weird (e.g. on openSUSE Linux).

I would disable "Auto capitalize", but it's a global option for all languages and I still want it in English.

P.S. Gboard also had this problem, but they fixed it very soon after Android 10 release.
Cant hold delete button anymore
-1 votos 2 comentarios

Holding the delete button no longer does anything, i have to tap for every letter now. How do i fix this?
SwiftKey in Verizon support chat
-1 votos 3 comentarios

Whenever im in chat with Verizon support, I have a horrible experience with SwiftKey. It is so bad, that I switch to gboard. I cannot swipe, input is not accurate, no prediction.
Screen goes dark whenever I start typing
0 votos 1 comentario

I don't know if this is because of an update or because of my new phone, but my screen started going dark whenever I start typing with Microaoft Swiftkey. It didn't use to do this before and it's driving me NUTS. I CAN'T SEE A THING. If they're going to implement this feature, at least give the users an option to switch it off!!!! I've been having such a hard time typing and I'm this close to just uninstalling it altogether!!!!!
Physical keyboard and Alt Gr
0 votos 4 comentarios

Hello,

I can't write an at sign or Euro because it seems Swiftkey it's not recognizing Alt Gr key. I have been finding in all settings with no luck. Any suggestions?

Device: Samsung Galaxy Tab S4 T835

Keyboard: Tab S4 Book Cover Keyboard

Thanks in advance
Bugs with translator
1 voto 1 comentario

I tried reporting this before, but it doesn't get fixed. Very frustrating...

1. The translator will sometimes just cut a translation in the middle, or ignore a word. This seems to happen when emojis are included in the text to be translated. In that case the fix is easy, just remove the emojis before translating...

2. Translator doesn't work if you try to translate a message that has already been translated. To reproduce: In WhatsApp for instance, copy one message, and translate. Close the translation. Copy the message again and translate, this time it doesn't translate.
Minimização do teclado
0 votos 1 comentario

Uso-o há anos e considero-o melhor teclado para Android, mas sem saber o porque o teclado está sumido da tela deixando apenas a barra de ferramentas e a de sugestões. Será que alguém pode me responder???
Sticker support in android (Feature Request)
0 votos 0 comentarios
It was better if the SwiftKey app supported some stickers like others keyboards in the market does.

Stickers available in the keyboard can't be used as pure stickers in apps like WhatsApp. It's right now being sent as gif or images. An ability to sent these stickers in apps like WhatsApp, telegram... Like native stickers would be super cool.

If users could make their own sticker packs for the keyboard and publish it in the app like custom themes in the app so that other users could also download it, it would be a nice addition. (would be outstanding if we could link those stickers with emojies like the feature in telegram so that once we hit the emoji the stickers linked will be predicted).

It would be so nice if the emoji mashup stickers available in Gboard( swift key's major competitor) is also available in SwiftKey keyboard.
Disable spacebar while swyping
0 votos 5 comentarios

I find it very annoying that swype uses the spacebar. I will occasionally touch the spacebar while swyping a word and the keyboard splits the word into two incorrect words. If swyping would ignore the spacebar this likely wouldn't occur. Maybe it's just me but it happens all too often. The ability to customize the keyboard would be even better, having the ability to turn off keys that we don't use while swyping, for example the period and comma keys next to the spacebar. I'm always getting unwanted question marks and exclamation points also.
SwiftKey Symbols
0 votos 1 comentario

I was hoping the “\“ symbol could swap locations with the "|" symbol, above the "R" key. I have never used "|", but often need the backslash key, "\", when searching Web addresses.

Or it could possibly be added to the "M" key as a second alternative to the the "/" key.
การสนับสนุนความเป็นส่วนตัว
0 votos 1 comentario

การสนับสนุน ภาษาไทย เท่านั้น
please disable auto space after punctuation
3 votos 3 comentarios

. bj. fe. w5u. eyg. rub. ruug. eeu. otr. xyrth. lhfuu

i would use the space bar when i need to, please microsoft
split screen keyboard bug
0 votos 4 comentarios

when using split screen keyboard in two different apps when you close the other app and open it again half of the keyboard dissapers