Swiftkey no longer allowing me to longpress to delete prediction + personalization doesn't complete
Hello all. This is my first post here and i decided to make it because i could not find the information anywhere else.
I've tried on an iPhone X and an iPhone XS Max. Long pressing no longer brings up a menu to delete predictions. Also, when i try to personalize on my new device (the XS MAX) the progress bar doesn't move at all. Its just stuck.
I've tried logging out, rebooting device and doing it again. Same result.
I've tried deleting the app, rebooting, reinstalling the app. Same result.
Latest switftkey version on iOS + Latest iOS (12.0.1)
PLEASE HELP!!
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I too am having the same issue and it's driving me nuts. I love the keyboard and has worked great up until now.
Im having the same issue. I can't remove learned Words from the tool bar. Long press is not working. What's the issue!
what do we need to do to get swiftkey support to see this post? this definitely needs to be resolved!
Same here! It's super annoying!
I'm having the same issue, unable to long press to remove words in dictionary.
Also, It seems every time I do an update, the SwiftKey keyboard starts predicting words which are not in context.
It would also be a good option to be able to choose if we wanted to have place names switched on or off. All these places keep coming up as predictions randomly and are in another country from me so are annoying instead of useful.
I saw this message and link on another page. Perhaps if we all give feedback via this link then a fix will happen?
How to submit a Feature Request
Hi guys,
If you've had a really good idea and want SwiftKey to hear all about it, the best way to do that is to submit it via the 'Feature Request' form here:
https://support.swiftkey.com/hc/en-us/requests/new
We look forward to reading all your requests and improvements.
Regards,
Matt
In the form there is a drop down menu asking what your message is about, there's Performance or Other, that could be relevant.
All my rude words keep appearing, really not helpful when the wife uses my phone. Can’t believe they haven’t yet fixed it!
I have the same issue. Not nice that there is not a reply yet. I'll just make a support call I guess
Now working. Latest version just released and working
I'm having exactly the same problem. Personalization won't complete. The progress bar gets less than a quarter of the way and then hangs for all services. I tried all the things suggested by SwiftKey on the website: logging out and in again, deleting the app and then reinstalling it. No go. The same problem is continuing. I have an iPhone XS Max.