iOS keyboard got squished help
My iPad keyboard now looks like the attached picture. It's squished and unusable. I'm not sure what happened. I've tried restarting my iPad and reinstalling Swiftkey but it's still stuck in this weird squished size. To add, I did not touch any settings or anything. I just opened my messaging app one day and the keyboard was this shape. It’s squished in portrait mode as well.
Help?
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i have the same problem as well
Same for me
Happened to me as well after today’s update
Same here. Ugh
Same here. When can we expect a fix?
Happened to me too. Fiddly to use.
Having the same issue here.
Thanks for the responses. So it was the result of an update? Any way to contact the SwiftKey devs for support? I only found the FAQs and the forums
Same issue here...
Same here :(
Same problem here, very difficult using it, and almost no chance in using swiping mode.
I contacted support twenty four hours plus ago but have not heard anything.
I'm having the same problem here. A re-install or a complete shutdown of my iPad does nothing to fix the problem. It's been fine until this latest update.
It happened to me too. I've spent hours trying to fix it. It's infuriating. I've tried everything and even tried new keyboards. But none have the features of swiftkey. But swiftkey is unusable in this tiny size.
Same here, happened this morning. iOS keyboard is OK sizewise
Yet another victim. I’ve had to not use SwiftKey at all
Same here if I use the iPad horizontally, vertical the keyboard is good for me. Need an update for correction
i have the same issue, was working as normal until a few days ago then suddenly became half the size. having to use the ios keyboard in landscape view now as the swiftkey one is just too small
Same for me as well when the update came through. I have looked around every where for an answer and nothing. SwiftKey / Microsoft, you out there?
Not only did the last update break the app, but it seems pretty much impossible to notify support. None of the links work. Very frustrating. Did they shut down?
This has happened to my wife's iPad also
Same here with my iPad 😡 I had to remove the app for me is difficult to type. 😡
Yup, me too!
Has anyone seen this? Is it being worked on? This is my favorite keyboard and is almost completely unusable on my iPad now.
yes it happens with me to after update it becomes small when I use my iPad in landscape mode also when I reinstall not synchronize the data properly I scared to update the keyboard on my iPhone now waiting for new update to solve this problem
I'm having the same problem. Have tried everything I can think of, nothing works. I even deleted and reinstalled. Very frustrated! Tiny little keyboard very hard to use. They going to fix this?
did SwiftKey support see this post because no answer from him about update to solve this issue?
do we have to contact him through email or what
Sent a message to SwiftKey support and got the following reply, they are aware of it but no timescale for a fix.
Yuka (SwiftKey)
Aug 29, 8:23 AM PDT
Hi there,
Thank you for contacting SwiftKey Support.
We appreciate you taking the time to reach out.
Sorry to hear that you are having an issue.
This is a known issue with our latest update (2.5.6) and we are looking into it for fix.
Sorry for the inconvenience.
Thanks for using SwiftKey!
Regards,
Yuka
Support Escalation Engineer
dear John, thanks for your reply hope this update come soon 👍🏻
Thanks John. Could I ask, how did you contact Swiftkey support? It seems to me that they intentionally make it difficult to contact them directly- I wasn't able to find a direct contact channel despite looking quite hard on their app and website for it
Go to the swiftkey support page, go to forums then at the bottom there's a like for 'still haven't found what your looking for, contact us' which takes you to this link
https://support.swiftkey.com/hc/en-us/requests/new