Microsoft SwiftKey Android Support Forums

Is there a button that allows you to easily switch keyboards? I use another keyboard for programming and would like to switch between the two. The programming keyboard and a few others (gboard) you can hold the spacebar to list all of your keyboards if you can add this feature if such does not yet exist. Thanks!

Version 6.5.7.22

Android 7.1.1

Google Pixel XL

When trying to type anything it intermittently crashes with the message below:

"SwiftKey Keyboard has stopped"

Hello, just the title said...
I have some questions,
How to disable fullscreen mode while my phone in landscape mode..

I asked the same question in SwiftKey feedback @playstore but no response yet..

I hope I can get the answers here..

One more thing, I just updated the app from playstore, and I get something (bug maybe) while I write this question, I just get something strange..

Everytime I write letter "i" the AI will convert to capital "I"
That's normal, but in my case the letter "i" is concatenated with "I" and I got "iI". That's strange..

And everytime I try to delete the "iI" to manually capitalize it, the capital "I" shows up from nowhere to the next of cursor location.

And it happened not only for the "i" letter but almost of all words that uses autocorrect function.

I hope you can understand what I mean.
Sorry for my bad English..

Hi,

This issue has been bugging me for quite some time.

It's simple, despite having "key pop-up" enabled in settings, sometimes, randomly, the pop-ups won't appear, and the key suddenly isn't "clickable" at all.

I recorded a video to show the issue: http://i.imgur.com/yrcXzck.gif (can't hotlink images here?)

I hope you can fix this, because it's annoying as hell.

Nexus 5

Android 6.0.1

Swiftkey v6.5.5.30

Hi,

I have the paid version of SwiftKey keyboard. I just updated to the latest version today (24.03.2017) and noticed that the size of the smallest keyboard layout has been made much larger than what it used to be in the previous versions.

Please let me know if this is a bug which would be fixed very soon. Else, please provide me with the installation file of a previous version so that I can manually install it. Such a big size isn't productive for me because it simply takes up too much screen space. Thanks for your support.

Phone: Samsung Galaxy Note 5 SM-920C, running Android 7.0

Hello everyone.

I want to know that is it possible to change the number keys layout? I like to use Google and Samsung type keyboard layout for numbers.

Thumb layout for portrait view and regular on portrait view is what I prefer and works on regular but not beta. When I switch to portrait with thumb layout set on landscape it switches the layout of portrait and this sux. I love thumb layout in landscape and normal layout on portrait. On regular SwiftKey app this setting works fine but not properly on beta. Please fix this asap. New bug -  Keyboard response is slower to type and the keyboard popup when tapping a entry field. Sometimes it does not pull up at all when tapping an entry field in certain apps as well. 

Hello,

i would like to report bug

using theme "Dark", translator don't work in any app, for example in games

working only in android / Internet browser etc.

Hi...

"Unfortunelly" i've found "the problem"...
Google is blocking the comunication between Swiftkey and Gmail, because Microsoft don't agree yet with the new Google privacy politcs...

So, I created a new account, but not Google Account.. I created a new Microsoft Account and the sync is working on my device... BUT.. i've lost all my words that was in google account...

So...

I have a sugestion: the Microsoft Swiftkey could create the function "IMPORT" words... The function "export words" is working. I did the download and it's all ok... So, if microsoft create this function, all the problem will be solved...

OOORRR... ACCEPT THE POLITCS OF GOOGLE, MICROSOFT!

FIX IT!

It's been more than a month now, since SwiftKey stopped predicting my saved words, emails etc. Its very annoying and not at all time saving.
I'll appreciate if someone can point me to another keyboard other than gboard. I'm done with SwiftKey now. They couldn't care less about their customers. Tweeted them few times, no replies or anything. Just pathetic and sad experience now.

I can't use the "123" button when I typing on instagram stickers. The keyboard go in crash when I tap on the "123" button. So, is impossible for me add a user with some special characters in the nickname or put a question mark when I reply on a question stickers. Yes there is a solution and is tap on the letter and insert the special character, but why you never fix it?

I've used SwiftKey for years, but suddenly the keys are no longer in straight lines, but appear to be slightly raised or lowered, I assume that's where I usually hit the keys but it doesn't usually show that on my screen and I wish it wouldn't, it's very disconcerting. Does anyone have any suggestions? I can't see a setting anywhere to turn it off, or understand why it happened in the first place. Unsure how to attach an image to this.

Why are there no predictions or spaces after a comma? Especially a space? This was apparently raised 9 months ago but still persists.

My keyboard arrow keys disappeared today. I did not change anything, nor is there an option for them!

Please bring them back!

Hello Support Team

I installed SwiftKey on my new Galaxy S9 Plus, but it looks terrible. Could you fix this?

The size of the keypad an font size is too large.

BR

I only downloaded SwiftKey because GBoard won't read my personal dictionary every time my phone restarts so I have to delete data and reset all my preferences every time I buy phone turns on. But since you don't have a personal dictionary or shortcuts or anything like that I will be deleting this keyboard right away.

In some emails when replying or sending a link the quick period isn't working.

I like and use Your keyboard primarily for the Android but also for the Apple. L

On the other hand I purchased on IBM Surface tablet and was very discouraged to find they support almost no usable on screen keyboards.

I can give you the list of features of your keyboard that they don't support, and of course some features that I'd like you to add.

But the major thing I would like to do is ask why you,  as a subsidiary of Microsoft,  can not convince them to allow you to have an alternate keyboard for their Windows 10 Surface tablets.

Note: I would be perfectly willing to pay for a 'Pro' version  if that's what takes to get it your software moved over to their package

Thanks... 

Hello, I don't know why, the word "Sarkozy" (Sorry, it's not about you but this big word...especially when your name is Nicolas and that you are French...) always come back even if I DELETE it by long pressing.

First, where did he come from?
And second, why did he always come back?

Thanks a lot, you will made my day! It last since many months...
Nicolas.

Id : 377a80ef-7a21-4b4e-4ba8-390f2e18e9be

It seen that the last SwiftKey update crash my swiftKey French use. It was unable to write the accentuate character. A long time press on "e" doesn't show the panel, the telephone was just reboot and unable to open.

The really problem is : I have an accentuate character I my phone password. The phone is locked.

Do you have any solution to unlock the phone ?

To remove that keyboard without any access ?

How can that thing arrive ?

I need access to my phone, I have some application I need use for my work.

I need your help !

Many thanks for the solution.

I've OPPO A52 and everytime I a typo it gives me a red line under it and when I click on it it shows a popup of suggested words from my personal dictinary

How can I disable spellcheck and the popup completely??

dont you wanna Fix this Shi* ?

sync learning word with google account not working for more than month !! is there any support team behind Swiftkey ( Shi tkey )

Ok.

I blog a lot I do this for a living (not in English), and I do it with a phone and unfortunately there is no alternative to this keyboard for me.

What happened? I sign in to my swiftkey acc (Google) and all the words I taught to SK are not working. I went into the  website and where I can view my data all my words are there. All of them.. Why they dont show up and work when I use my devices? I use a Samsung Galaxy Note 9 mostly (Exynos chipset). did work till now, Whati is solution? It should be fixed about yesterday.  

I had to reinstall SwiftKey and lost all of my predictive texts. How do I retrieve them?

HI,

I got this email from google. But I don't understand it. can you tell what it means?

Won't I be able to access my keyboard usage patterns/statistics that are synced to my google account?

[quote]

Lieber Google-Nutzer,

Sie müssen zwar keine Maßnahmen ergreifen, wir möchten Sie jedoch darüber informieren, dass die folgenden Apps auf einige Daten in Ihrem Google-Konto möglicherweise nicht mehr zugreifen können, beispielsweise auf Ihre Gmail-Inhalte. Wenn diese Apps unsere aktualisierten Richtlinien zum Datenschutz nicht bis zum Ablauf der Frist erfüllen, haben sie ab dem 15. Juli 2019 keinen Zugriff mehr auf Ihr Konto.

Wir nehmen diese Änderungen vor, um weiterhin dafür zu sorgen, dass Ihre Daten immer geschützt sind und privat bleiben.

Sie können Apps, denen Sie Zugriff auf Ihr Konto gegeben haben, jederzeit in Ihrem Google-Konto aufrufen, verwalten und entfernen.

Viele Grüße
Das Google Konten-Team

[/quote]

Translated automatically:

[quote]

Dear Google user,

While you do not need to take any action, we'd like to inform you that the following apps may lose access to some data in your Google Account, such as your Gmail content. If these apps do not meet our updated privacy policy by the deadline, they will lose access to your account as of July 15, 2019.
Swiftkey account

We are making these changes to continue to ensure that your information is always protected and private.

You can access, manage and remove apps that you have access to your account at any time in your Google Account.

many Greetings
The Google Accounts team

[/quote]

As title says, on galaxy note 9 and on highest resolution WQHD+ 2960x1440, keyboard is gigantic even on smallest size setting.
Sent a mail to support a while ago, no reply.

This has to be fixed (it could have been easily fixed with a rooted device, a line of code to change)

Thanks.

EDIT : contacted support, and they fixed it on latest beta, so they'll push update on stable version soon.