Microsoft SwiftKey Android Support Forums

Ask the community your SwiftKey for Android related questions

Remove blank space at the bottom of keyboard Mostrada Respondida
0 votos 11 comentarios

After the android 9 update on the one plus 6, I have a blank area at the bottom below the spacebar which causes the app to close. How can this be removed?
GPS Respondida
0 votos 1 comentario

If there's a GPS signalcould SwiftKey offer its data in the options for location?
Get rid of the ⓘ (help / support) button Respondida
2 votos 2 comentarios

As the title says I want to get rid of this button https://i.imgur.com/QgXDKLv.png . Thanks!
Microphone, for speech to text Respondida
1 voto 3 comentarios

Suddenly, when I'm using the microphone for speech to text, SwiftKey is inserting periods where I do not want them. Can insert it automatically when I pause? For even a second. . Does everyone see this? ? Like it put a? In it for me. And it's putting a men in places where I don't want them. This is how it looks when I speak.
Finally got my voice to text back but now Google is interfering. HELP! Respondida
0 votos 1 comentario

Hello

After my microphone quit working I spent three hours messing around and finally got it somewhat back. Seems that "Google Voice Typing" was toggled on and interfering with SwiftKey. After I turned that off it seems to work but now I have another problem. Now I'm seeing this screen (See attached) that I've never seen before that has to do with Google and it's giving me suggestions but it's causing another issue. It's creating one more step before I can send a text and more importantly...it also doesn't listen as long before and it quits recording.so I find myself having to erase the text and start it over again. It used to give me the option to continue my existing text. Do you know if this has anything to do with SwiftKey or with Google

Thank you in advance for any suggestions

Steven`
Custom Toolbar Respondida
2 votos 1 comentario

After the recent update, it is impossible to remove items from the toolbar. Can you pls consider re-instating the option of removing unwanted buttons to allow "swift" entry than making it mandatory to keep 6 buttons.
Toolbar fubar Respondida
3 votos 1 comentario

Toolbar is working incorrectly suddenly. I am limited to 5 icons and I cannot add more. Previously I could swipe and see multiple icons. When I say previously I mean yesterday.
Voice to text not working properly Respondida
4 votos 7 comentarios

I'm running andriod 10 on a Pixel 3 and voice to text has become more and more erratic. It's always had seemingly random capitalization and now, as of the past few days, random punctuation. Getting to the point of being unusable? Anyone experiencing these problems?
New toolbar introduced, how can I hide or disable it? (2020) Respondida
5 votos 8 comentarios

A new toolbar with many new features has been introduced (https://9to5google.com/2018/03/15/swiftkey-update-toolbar-stickers/). However I don't need it and it disrupts my workflow (buttons present in the text input, like Telegram stickers, are now 1 row more distant from text input).

How can I disable it?

Update:
Thanks for the answers and the interest.

Solution:
You can disable it by pressing the button on the left of all the words prediction, the one that you see in the picture, and it will be hidden.
Emoji android 10 not updated Respondida
-1 votos 1 comentario

SwiftKey is absurd at this point. It's been like 3 months since I got android 10 on my note 10. Have contacted support and communicated with them about the issue. It has still not been fixed. Emojis have no been updated for SwiftKey in Android 10. It says that it uses whatever emojis are available on the device, yet it's stuck still only using the android 9 emojis. Every other keyboard I have on my device uses the new emojis just fine. So they clearly can't figure it out. Support is absolutely useless on here.
یک خط به اندازه یک سطر Respondida
0 votos 1 comentario

یک گزینه ای مانند_ اضافه کنید که وقتی بزنی یک خط به اندازه یک سطر بزند: مثل ______________________________________________________ در ضمن دو حرف پ و ث را هم قالب مستقل داشته باشند وقتی عدد 3 را می زنی و نگه می داری٣ می آید و وقتی ف را هم می زنی باز هم ۳ می‌آید. یک تکراری بزرگ و جاگیر!!!
Request Respondida
0 votos 3 comentarios

1) Long press duration change. 2) Can the question mark be swapped with the / in the long press m position? It's used very frequently, and a faster shortcut would be ideal.
Feature Request Respondida
0 votos 1 comentario

Add ability to attach contacts from toolbar like Hub Keyboard.
Feature requests Respondida
0 votos 1 comentario

Need Cursor Control Like Windows 10 Mobile (Blue dot💙 🔥)
Bug OnePlus 6 Android 10 Respondida
0 votos 1 comentario

Hi all, Since updating to Android 10, a little gray area of about half a cm appeared under my keyboard. I'm using my Op6 with the gesture control, others control options don't have this problem. It has totally messed up my typing abilities, because every key is moved slightly up. Wondering if this could be fixed. Thanks :)
How to get rid of new input method choice button / empty space Respondida
1 voto 1 comentario

I do't know for what reason, but my android keyboard suddenly had an extra row at the bottom. Contained within it is an input selection button (bottom left), a massive blank space(waste of space) and a keyboard off down-arrow (right). I would like to remove this row but cant find an option. I even uninstalled reinstalled the app and it's still there so presume it appeared as part of an update. It makes typing harder due to having to reach over the empty space. Picture below.

Please advise!
Can't make my own sticker Respondida
0 votos 14 comentarios

When I press the pin logo and try to make a new sticker all my images are black and when I choose one of the image my handphone will freeze I have the screen shot of the error, please let me know how to fix this problem My handphone is samsung s 10 plus with android pie
No response from customer support! Respondida
0 votos 1 comentario

I have a problem which requires help from the support team. I have sent them a message about a week ago - no response. Just sent them another one 7 hours ago - still no response. Is there any other way to contact them to ensure my problem is resolved? This is very disappointing :/
Parkinson's disease support. Respondida
1 voto 4 comentarios

Is there a way to turn off swipe entry and gesture navigation? Also, can the keyboard enter typed input without any physical contact. That's creepy. All of these are very annoying and will mean that I can no longer use the smartphone if Google forces these changes these radical UI changes on me! Please I need it for emergencies. It already took me over 20 m minutes to make this post. I'm desperate!
Dedicated 'Ç' key on pt-PT keyboard Respondida
0 votos 1 comentario

Will it be possible to add the "Ç" key next to the "L" key?

See more at Wikipédia link:

https://en.m.wikipedia.org/wiki/Portuguese_keyboard_layout

As a suggestion, after selecting a previously typed word, it could be possible using the Shift key, for example by selecting the word "time" and using the Shift key once the word gets the first capital letter "Time". When you press the Shift key again, the letters are all uppercase, "TIME".
Emoji android 10 not updated Respondida
1 voto 1 comentario

Emojis aren't updated in Android 10. Support is useless here. What's the deal?
Syncing doesn't work Respondida
0 votos 1 comentario

I just purchased an LG Stylo 5 phone but still have my old phone (Samsung Note 8). After installing SwiftKey, signing into the same account, & trying to sync, I still show 116k taps etc. on the old phone but only 90 taps etc on the new phone. How do I sync the new phone so all my data from the old phone goes to it?
Sticker Respondida
2 votos 7 comentarios

I cannot select photos from the gallery to create a sticker. Whenever I click "create", my gallery opens, a black screen appears, no photo appears, and I can't make a selection. Finally, I have to close the application.
Long press on period doesn't work S10+ Respondida
0 votos 5 comentarios

Since the last Android 10 update last week, if you have gestures enabled on Samsung Galaxy S10+, the long press on period doesn't work half of the time. It is really annoying! :( Temporary solution: enable gesture hints or disable gestures and revert back to navigation bar. Both are annoying though for power users.
ANNOYING RED UNDERLINE Respondida
3 votos 8 comentarios

I kept getting these annoying red underline, It keep asking me to add indonesian words to dictionary even tho I'm using Indonesia language system on the keyboard. And not only that, when I put the into dictionary, IT DOES NOTHING, the red underline still there.... Also it only happen when i type on whatsapp and Instagram, Line seems normal... Everything happen after the update. Please, how to fix this, it gets really annoying
Android 10: Bottom Padding Too Large Respondida
0 votos 1 comentario

The amount of padding between the bottom of the keyboard and edge of my screen has become too large after upgrading to Android 10. Currently using a OnePlus 7 Pro. Can I fix this?
Double typing Respondida
1 voto 1 comentario

When I type something sometime it double type it. Example I type good morning and it type it twice
Hide navigation bar when typing.. Respondida
0 votos 4 comentarios

I would like an option to hide med back, home, last app, keys when typing something, as I often end on the homescreen when pressing home instead of space.. I have search the web and it's apperently something swiftkey have yet to fix I can hide my keys everywhere except the home screen, and when using swiftkey..
Hebrew dictionary does not exists Respondida
1 voto 1 comentario

Hey, Since a recent update I have a red mark under each word on Hebrew, like SwiftKey thinks it is not part of the dictionary (although the words are grammatical valid)
✅✅⚡️✅✅SYNC✅✅⚡️✅✅ Respondida
3 votos 12 comentarios

dont you wanna Fix this Shi* ?

sync learning word with google account not working for more than month !! is there any support team behind Swiftkey ( Shi tkey )