Device backup from previous device is not syncing to the new device.
Ask the community your SwiftKey for Android related questions
Backup not syncing to another device10 votos 17 comentarios
Keyboard covers what I'm typing on Instagram DM3 votos 17 comentarios
Keyboard covers what I'm typing on Instagram DM, it covers the input field, i have my navigation buttons on hide, when the navigation buttons are shown everything is ok
Unable to sync learned words between Android devices12 votos 16 comentarios
Every time I re-install swiftkey on same device or install to a new android device my predicted words dissapeared! Even Backup/restore was ON on previous device and on the new device also, triggered sync many times on both devices!
This happened the second time for me between different devices, word backup never worked. What the cloud backup is for then? What is the purpose?
Before you say I turned off backup, my data exists in the cloud at data.swiftkey.com, but does not synced to any of new devices:
Transfer/sync predictions not working [Reported]1 voto 16 comentarios
My predictions and saved words are not transferred to my new phone and the saved words don't show up in predictions.
I have synced both phones and I have tried uninstalling swiftkey beta and reinstalling it.
I can see the words are saved when I view my data on the swiftkey website.
Sync not possible.6 votos 16 comentarios
I have a new smartphone since yesterday. am connected to a google account. My predictions are not syncronized.
Swiftkey Backup Problem8 votos 16 comentarios
Hello. My problem is about backup and sync. First I have to tell you these. 5 years ago I was using LG G3, and I moved on iPhone 6 Plus and I was able to use my old predictions. And then I moved on Xiaomi Mi 8, I was still be able to use all my learned data. And now I changed my phone to Oneplus 7 pro, and in the app I cannot see any of my learned data.
https://data.swiftkey.com/view-data in this website I can see my learned data, the words that I use most before on the other phones, but they won't show up on my new phone. 5-6 years of learned data was making my life easier but now I am not happy to use this app. So question is what should I do?
Deactivate auto spacing after inserting a period ('.')13 votos 16 comentarios
typing web addresses into the address bar of the browser always inserts an auto space after hitting the dot key. Thus I always have to correct by using backspace and type again.
Same problem with other situations, where I do not automatically need an auto space after the dot, e. g., when typing mail addresses.
there a way ariund it and have a setting option, allowing to deactivate auto spaces after a dot?
Input lag on Pixel 2 XL (Oreo 8.1)2 votos 16 comentarios
I have just bought a Pixel 2 XL a week ago coming from OnePlus 5 running Nougat 7.1.1, and ever since I have installed SwiftKey I notice input lag very often when I'm typing. It will go away for a short while then come back when I'm typing. It's very sporadic and unpredictable. I'll be typing normally and there will be no lag whatsoever, but suddenly as I type there will be a slight pause and lag before the word is completed.
On my OnePlus 5 I had no such issues and suddenly it's getting very irritating on my Pixel 2 XL which is supposed to have the best software experience of any Android device. So I'm not sure why it's happening.
I have tried clearing SwiftKey app cache and it doesn't seem to help. Has the app not been optimised for 8.1 yet? I have been using SwiftKey for at least 7 years now and not had this particular issue in input lag.
parola con apostrofo o troncamento3 votos 15 comentarios
vorrei capire come memorizzare termini. In pratica la tastiera swiftkey non memorizza il termine <po'>, che in italiano è il troncamento di poco ed è un termine molto utilizzato. Nella lingua italiana <po> non esiste. Esiste <Po> maiscolo, cioè il fiume Po.
E' un problema che posso risolvere in autonomia?
Swiftkey has failed to sync my saved words6 votos 15 comentarios
Sync is enabled on my old and new phones. I have synced both phones ans still i am unable to see my saved words.
Is there any hard way to move my data to my new phone, my old phone has words which are saved for a period of three years.
Personal Dictionary Not Working12 votos 15 comentarios
I've been using SwiftKey for several years with no issues at all, and have obviously built up quite a large personal dictionary. After factory resetting my Galaxy S8+ on Android 9.0, and re-installing SwiftKey, predictions from my personal dictionary so not come up anymore. I have tried all the steps on the troubleshooting guides on this website and have tried all the steps from other similar posts with no success. Are there any other steps I can try? This app has been so essential to me for many many years now and I can't even imagine losing all of the data that has been built up throughout the years.
6.6.0 update has shrunk the keyboard size on S8+1 voto 15 comentarios
Latest update has shrunk the keyboard on my S8+ Even the largest size keyboard, which I use, is dramatically smaller. I need the bigger keyboard. Please advise!
[Feature Request] Switch to incognito automatically10 votos 15 comentarios
Can I make swiftkey switch automatically to incognito mode whenever I open specific apps or windows? Such as incognito tabs in Chrome and Firefox.
Otherwise, is there a (non root) 3rd party app that can do it?
How to change keyboard layout to my own custom layout9 votos 15 comentarios
Hello, SwiftKey is the best keyboard, but the qwerty layout has flaws, as well as all the other keyboard layouts for thumb typing.
I have made my own layout, and want to test it out on SwiftKey :). Is there any way to add my own layout into the language select screen? Maybe if I rooted my phone?
I am willing to relearn a layout, and it's really easy for me to do. I want one which allows me to be sloppy and have really good autocorrect. I can text without looking, but every time I look at my screen, I see the same errors caused by certain keys being too close.
So yeah, I made my own layout, and if it's not perfect, I have an idea for writing a program which can figure out a better layout, and I will continually test each new layout.
And yes I've tried LOADS of android keyboards and also different layouts(qwerty, colemak, dvorak, azerty, etc). Swiftkey is the best for autocorrection, and the smartest so far.
I'm currently using JBak keyboard with my own layout, but it's autocorrect is rubbish.
Why go to so much hassle? because I know it's possible to text without looking at my screen, and I like being able to look up at the world whilst texting at a fast speed, followed by a quick proof read.
Reset phone, no personal words restored6 votos 14 comentarios
I have been using sk since 2013 and have brought my predictions into new phones 2-3 times so I know my account has info. But when I restored this time I got none of my words that had been in my personal dictionary.
What do I need to do to get my predictions back?
[bug] Preceeding space is removed when typing a colon3 votos 14 comentarios
Since last two version whenever I type a colon the preceeding space is automatically removed. This is super annoying when typing smileys. If I deliberately type a space and then a colon I expect the space to stay. As you guys probably know, most apps don't convert ":)" into an emoji unless it's surrounded by spaces. As of know I have to manually go back and add a space before the colon after its typed.
I kindly ask you guys to revert this "feature".
Keyboard size on Samsung Note 8 4K screen resolution2 votos 14 comentarios
Recently I purchuased Samsung Note 8 and after some time of use I decided to try 4k resolution mode. Before I set up 4k resolution I was using the smallest SwiftKey keyboard possible, but after change of screen resolution to 4k even on smallest keyboard setting SwiftKey keyboard are appearing quite big!
Im letting you know about that with hope in future you will fix it (adapt to 4k), cuz Im really want to try use 4k resolution, but keyboard is just so ugly.... I cant acquiesce with that :)
Microphone8 votos 14 comentarios
love the app - understand that it defers to Google for voice to text which is fine but do any of the keyboards have the microphone button larger? I downloaded this app to have a larger keyboard but now it is harder to get to the microphone - may have to uninstall it if there is no fix
Swiftkey, please stop ignoring your community: Prediction is horrible. Add dictionary separation w/mult languages, please!11 votos 14 comentarios
First, I noticed prediction lags. A lot. Especially if you type fast.
Now, please help me with this: 1. I don't use pinyin (Chinese input). I don't even have it enabled as pinyin. I use a different typing system (zhuyin system) and yet Swiftkey still predicts pinyin. But why? Why am I forced into this option? This leads to the next problem: Swiftkey likes to predict English words like "uber" into "uber" with an umlaut. This is equally annoying because the English word is not the same as the German word.
2. There's no way to tell where some special letters or modifiers are. For example, the German "ß?" Go ahead and guess where it's found without checking EVERY SINGLE KEY on the keyboard. And the Russian keyboard? I don't even want to start.
For a keyboard that is supposed to be convenient, it, somehow, manages to force you into multilingualism. What if I don't want to, though? I want to type in one language at a time for the sake of accuracy. This prediction really... kills.
SwiftKey Keyboard has stopped / crashing3 votos 14 comentarios
Google Pixel XL
When trying to type anything it intermittently crashes with the message below:
"SwiftKey Keyboard has stopped"
Key pop-up glitch2 votos 14 comentarios
This issue has been bugging me for quite some time.
It's simple, despite having "key pop-up" enabled in settings, sometimes, randomly, the pop-ups won't appear, and the key suddenly isn't "clickable" at all.
I recorded a video to show the issue: http://i.imgur.com/yrcXzck.gif (can't hotlink images here?)
I hope you can fix this, because it's annoying as hell.
Compact keyboard size too large on latest version as of 24.03.20171 voto 14 comentarios
I have the paid version of SwiftKey keyboard. I just updated to the latest version today (24.03.2017) and noticed that the size of the smallest keyboard layout has been made much larger than what it used to be in the previous versions.
Please let me know if this is a bug which would be fixed very soon. Else, please provide me with the installation file of a previous version so that I can manually install it. Such a big size isn't productive for me because it simply takes up too much screen space. Thanks for your support.
Phone: Samsung Galaxy Note 5 SM-920C, running Android 7.0
theme Dark - translator dont work in applications0 votos 13 comentarios
i would like to report bug
using theme "Dark", translator don't work in any app, for example in games
working only in android / Internet browser etc.
Problem SYNC "solved"2 votos 13 comentarios
"Unfortunelly" i've found "the problem"...
Google is blocking the comunication between Swiftkey and Gmail, because Microsoft don't agree yet with the new Google privacy politcs...
So, I created a new account, but not Google Account.. I created a new Microsoft Account and the sync is working on my device... BUT.. i've lost all my words that was in google account...
I have a sugestion: the Microsoft Swiftkey could create the function "IMPORT" words... The function "export words" is working. I did the download and it's all ok... So, if microsoft create this function, all the problem will be solved...
OOORRR... ACCEPT THE POLITCS OF GOOGLE, MICROSOFT!
Broken Cloud Sync Android5 votos 13 comentarios
It's been more than a month now, since SwiftKey stopped predicting my saved words, emails etc. Its very annoying and not at all time saving.
I'll appreciate if someone can point me to another keyboard other than gboard. I'm done with SwiftKey now. They couldn't care less about their customers. Tweeted them few times, no replies or anything. Just pathetic and sad experience now.
Bug on instagram stickers0 votos 13 comentarios
I can't use the "123" button when I typing on instagram stickers. The keyboard go in crash when I tap on the "123" button. So, is impossible for me add a user with some special characters in the nickname or put a question mark when I reply on a question stickers. Yes there is a solution and is tap on the letter and insert the special character, but why you never fix it?
Auto space after comma not working2 votos 13 comentarios
Why are there no predictions or spaces after a comma? Especially a space? This was apparently raised 9 months ago but still persists.
Arrow keys missing?!7 votos 13 comentarios
My keyboard arrow keys disappeared today. I did not change anything, nor is there an option for them!
Please bring them back!
SwiftKey on new Samsung Galaxy S9 Plus3 votos 13 comentarios
Hello Support Team
I installed SwiftKey on my new Galaxy S9 Plus, but it looks terrible. Could you fix this?
The size of the keypad an font size is too large.
Quick period not always working2 votos 13 comentarios
In some emails when replying or sending a link the quick period isn't working.