Microsoft SwiftKey Android Support Forums

Probably 85% of the mistakes I have to correct are the result of hitting the period key instead of the space bar. Can we have an option to move it, or make it a hard-press or long-press, or.....something. It's my only significant problem with an otherwise outstanding keyboard. Thanks much.

The logo stands out and looks terrible on my otherwise all-black theme.  I know what keyboard I'm using. You don't need to advertise it to me.  I'm currently using a size smaller than desired only because it hides the logo.  Could you please, please, please remove the logo from this otherwise great keyboard?

I'm looking on getting rid of the Quick Emoji Beta feature on my Samsung Galaxy S8.  It's very annoying.

I hate the beta toolbar.

I always get emoji from my emoji history and SwiftKey defaults to the crystal ball, which I assume is predictions.

Been using this app forever, and this new feature is annoying me. It's nothing I asked for, but I'm asking for the ability to disable it please.

Please add customization options for the symbol keyboard layout. The SwiftKey one is totally unintuitive - the normal symbol layout that's been in use for years didn't need reinventing, and it's one of the ways the standard Google keyboard is clearly superior for my use. The new layout completely trips up long-standing muscle memory for no discernable benefit.

The production version of SwiftKey is again too large and this time on the note 8. Please apply whatever hot fix you did for the S8 so we don't have to use a giant keyboard.

Suggestions.

I'm used to the touchpal keyboard features (virtual buttons for : select all. Copy. Paste. Cut. Home. End)

Can you consider to embed it?

And then, the emoji is very annoying, that it is embedded in ENTER button.

Eg. Especially using Whatsapp typing, while scrolling the Whatsapp emoji, then the keyboard SwiftKey emoji pops up and override the Whatsapp emoji panel.

Hi,

For the past month or so, the swiftkey stats section is displaying 'oops something went wrong our end check back later' has anyone else encountered this? It seems strange it's been going on so long, I've tried logging out and back in again but no joy.

Thanks

Need a way to be able to move the cursor  via the keyboard. Like Apple. Samsung. Google. And every other keyboard from the 21st Century.

I used Swiftkey on my Xiaomi Mi5 for several years (more than 5 probably linked to my google account and recently switched to a Mi5, but when trying to retrieve my saved words (My data) from the previous smartphone, I am unsuccessful.

When trying to link with the google account I don't have any correct word predictions like my Mi5. I have already tried to switch to swiftkey beta, but also to no avail.

The odd thing is that by accessing the "Swiftkey data portal", going to "View data", I can see every list of saved words to export. But they do not appear on my android.

I'm really frustrated with that, and if I want to start over with a keyboard, I'll probably choose to migrate to another competitor that truly provides this feature.

Basically the title says all. I switched from the Galaxy S7 to the Galaxy S10 and logged into my SwiftKey account using my Microsoft account (the same as I did on my S7) and none of my words are transferred to the S10. I know SwiftKey still remembers them, because I checked the "View data" page on swiftkey.com and all of my added words are there. Why won't they sync to my SwiftKey app on my S10?

Device make and model: Samsung Galaxy S10

Device Android version: 9 Pie

Swiftkey version: 7.3.4.18

Steps to reproduce: Just login using the same account from the other device. A word that should be saved, I have to add all over again. Basically starting from scratch.

Today I updated windows to the new version with the clipboard that syncs supposedly with SwiftKey beta, only to come to the realisation that SwiftKey is not actually syncing with it. Can I get some help please?

Many Users are not able to efficiently use SwiftKey as tap-to-type due to the errors that occur when spaces are inserted or deleted after certain characters.

SwiftKey AI will add spaces even when settings for all options are turned off.

Certain characters require double spaces to be spaced, and 'period' character will have spaces inserted directly after. The frequency of key press affects the displayed result - and it is different each time.

Data fields without the correct meta-tag will result in SwiftKey behaving differently - cut and paste - may or may not add spaces after. URL may or may not add spaces.

Pressing 'period' 20 times at a rate of 1 per second will yield a different result to a rate of 3 per second.

The behavior can be seen when typing an ellipses "..." or open and closed bracket "[ ] " or open and closed braces "{}"
Textbox tags on sites with it enabled in the textbox will mean that the "@" character will cancel unwanted behavior, and also "#" hash tags.

The replication of the issue is most apparent for continuous key-press of the period key - as stated above - and shows a lack of set behavior for AI, due to the inconsistencies. Time between key-press for a single character "period" should not yield different results.

Just create a toggle to disable insertion or deletion of spaces after characters or words.

This has been an issue for years now, and has constantly been ignored.
My forum post from yesterday has been ignored and deleted. I cannot find any reference to a post or support ticket posted yesterday.

My keyboard arrow keys disappeared today. I did not change anything, nor is there an option for them!

Please bring them back!

Will SwiftKey ever implement a "bad word" filter toggle in the settings? 

Currently, trying to search for gifs using...explicit or colorful language, only yields "No Search Results." This is silly at best, annoying at worst. Why the language filter? 

The keyboard is still way too big in full resolution! It is the same issue as it was on man other samsung devices.

Please fix this Problem! I want to use my phone in WQHD.

Is there a way to stop the automatic space after a period?

Most of my typing is in regards to IP addresses, email address and the like. 

Most of the time I do not want a space following the period. Perhaps an option in the settings area would help.

Until the crystal ball thing gets removed from the non beta app, I'm going to post here every week complaining about it. Give us the choice to remove it. Thanks.

Hi there, is it possible to put colours to the keypad at the custom theme design. Sometimes the existing colours doesn't match with the background photo.

Thank you
Sincerely for everyone

Hi

Is it possible to get the old t9 keyboard without downloading some other app?

I really like using SwiftKey, but I'm much faster when writing on t9. 😊

How can I change the default gender of the text prediction emojis? I.e. The gender of the suggested emoji is always male, how do I change that to female?

Is there a way to disable the multi language prediction? I have german and english installed and it's totally annoying that the word prediction uses both languages at the same time. This causes many false predicted words.

I only want to have predictions in the current active language. Since it is so easy to switch between the languages by swiping the space bar I don't need any pseudo intelligent language detection. 

love the app - understand that it defers to Google for voice to text which is fine but do any of the keyboards have the microphone button larger? I downloaded this app to have a larger keyboard but now it is harder to get to the microphone - may have to uninstall it if there is no fix

I have English, Chinese, Japanese and German enabled. I find the keyboard in general rather laggy for me, but nothing unbearable. The exception is Japanese, which I am virtually unable to use, both because of extreme lag and because the keyboard can't seem to handle simple phrases or words and will stop showing suggestions.

Here are some screenshots: https://i.imgur.com/zphm39l.png
https://i.imgur.com/ONM67ZN.jpg

Is anyone else experiencing this? Is it an issue with the Japanese keyboard itself, or is it because SwiftKey is becoming overwhelmed by having to make predictions in four languages simultaneously? If it is the latter, would it be possible to switch off this function and switch languages manually? I understand that this is a vital function for many people, but I personally don't need to type in all four languages at once.

Thanks very much! :)

Hello, SwiftKey is the best keyboard, but the qwerty layout has flaws, as well as all the other keyboard layouts for thumb typing.

I have made my own layout, and want to test it out on SwiftKey :). Is there any way to add my own layout into the language select screen? Maybe if I rooted my phone?

I am willing to relearn a layout, and it's really easy for me to do. I want one which allows me to be sloppy and have really good autocorrect. I can text without looking, but every time I look at my screen, I see the same errors caused by certain keys being too close.

So yeah, I made my own layout, and if it's not perfect, I have an idea for writing a program which can figure out a better layout, and I will continually test each new layout.

And yes I've tried LOADS of android keyboards and also different layouts(qwerty, colemak, dvorak, azerty, etc). Swiftkey is the best for autocorrection, and the smartest so far.

I'm currently using JBak keyboard with my own layout, but it's autocorrect is rubbish.

Why go to so much hassle? because I know it's possible to text without looking at my screen, and I like being able to look up at the world whilst texting at a fast speed, followed by a quick proof read.

Hi Swiftkey team. I really like your keyboard and it's prediction system, but unfortunately can not use it because it does not have the most widely used in Lithuanian layout in Lithuania. It is QWERTY keyboard with Lithuanian symbols hidden number buttons:

1-ą;2-č;3-ę;4-ė;5-į;6-š;7-ų;8-ū; (9;0;- skipped) =-ž;

Would it be possible to include this layout to your App. Because I really want to use it but it is really uncomfortable with other keyboard.

Hey,

I started using SwiftKey this past month after testing it out on my new phone and I think I'm sticking with it. But one thing I loathe about it is how all the characters on the Arabic keyboard are scattered around with no logical connection between them, I'm not talking about the main letters but the ones you get when you long press a letter.

Let me give you an example, in both Google's GBoard and Apple's keyboard and probably every keyboard out there when you long-press on the letter Alif (ا), the equivalent of A, you'd get all the variations أإآء... But SwiftKey kind of have them scattered around like on a physical keyboard which is not very thoughtful. This leaves me either guessing or using an ugly theme with all the letters shown.

This problem is present on both the main beta releases of the keyboard on iOS and Android.

Hello Swiftkey Support,

I've been facing with a very annoying issue since the latest Swiftkey update from yesterday.

Suddenly and after this update, I'm not able to type anything on my messengers apps (WhatsApp, FB Messenger, Viber) when having my phone horizontally because Swiftkey changes the font into white color on white background, so basically I can't see what I'm typing.

Before this update, Swiftkey was working absolutely normally, I am absolutely sure because I've been always typing on my phone via horizontally position and the font was in black color and on white background.

This is happening only in case of horizontally typing. When I move my phone to vertical position, I can see white font on dark background, like it's supposed to be in normal way.

But when I move my phone with the same text again into horizontally position, Swiftkey changes by itself the font into white and on white background, so I can't see anything.

Could you please fix this because it's really annoying ?

I've been using Android 10 on my phone.

I've restarted my phone also and it didn't fix the Swiftkey issue. When I changed my keyboard to Gboard, everything is working normally, even in horizontally position.

Thank you very much.