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    Permanently deleted user

    Bonjour,

    J'ai le exactement le même problème. Merci à Swiftkey de nous donner la solution.

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    Permanently deleted user

    I have the same problem since a couple of weeks. I wrote an email to the help center, hoping to get some more information

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    Permanently deleted user

    Thanks Toni for laying out the problem perfectly. I am having the same exact problem. C'mon SwiftKey, can we get some help here? Like NOW! 

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    Permanently deleted user

    Well, the problem somehow has been fixed after last update, even if there's no reference to it in the release notes. Thanks!

    Anyway, I think some comment here from SwiftKey support stuff would have been very appreciate. Silence is never the best practice in terms of image. And this forum is full of silence...

    Yours,

    Toni

     

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    Alpert

    Hello,

    It should be fixed in our beta 7.0.8.363, can you please try it and confirm?

    Sorry for the late reply

     

    Alpert

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    Permanently deleted user

    Thanks Albert but the fix I came up with a day earlier was to uninstall the SwiftKey app and then reinstall it without having also deleting the account because the account info and all your history and settings are kept in the cloud. Therefore once you reinstall the latest version to your device from your appropriate app store and sign in as you did originally everything fills back in and you can go ahead and choose your keyboard and it's locked in as before, sound as a pound. Hope this helps. 

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    Permanently deleted user

    Bonjour,

    Oui, la dernière mise à jour a solutionné le problème.

    Dommage que nous n'ayons eu aucune information de Swiftkey, pas très sérieux.

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    Permanently deleted user

    Hi Alpert.

    As I already said, the problem was fixed for me with latest regular update (version 7.0.7.28), so no need to try beta versions. 

    And thanks for your answer, it's alway better late than never ;)

    Have a nice day.

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