Microsoft SwiftKey iOS Support Forums

Phone Model - iPhone XR

Version iOS 14.4

Key Issue: After upgrading from 14.3 to 14.4, SwiftKey fails to work on any application (Microsoft Office 365 mobile applications, WhatsApp, native text messaging, etc.) even when it is the default keyboard. I've deleted and reinstalled the application, restarted my phone, and the Board will flicker to SwiftKey but then switch automatically to Apple's native keyboard. I've installed other third-party keyboard applications to test if this is an issue for them (e.g. Fleksy and GBoard) and run into no issues. Seems to just be an issue with SwiftKey.

Is there a recommended fix for this? This never occurred or was an issue prior to installing the 14.4 software update.

Any suggestions would be appreciated.

it would be nice to at least know WHY Swiftkey is unable to provide a Dvorak keyboard for iOS as they ARE able to do in Android

Is a one-handed keyboard in your product roadmap? If so, what is a realistic timeline on when to expect it? I will return to using it at that point and it will be my default keyboard indefinitely. 

Have you guys any plans to add Myanmar Language in swiftkey?
Myanmar has two major different fonts in use, First one, Zawgyi which is widely used in social media. Second is Unicode.

when using SK in safari with iOS (not version specific) first letters double when selecting predictive offers. Also, backspace to remove typing will stop even though there are still characters present, sometimes several words. 

I love SK on android but the iOS version is extremely problematic, these bugs have existed for me for years. I only occasionally switch to SK in hopes they have been resolved, only to find not. Device is iPad Air.

 I used an Android Nexus 5 for many years with swiftkey. I really liked the keyboard layout with the numbers on top row and symbols among the letters, where you press a bit longer to get the number or symbol. 

I switched to an iPhone and immediately put swiftkey on thinking it would be the same, but no. The numbers and symbols are hidden in another keyboard. I hate this. I always end up hunting for a symbol I'm looking for.

The Android way is just so much more intuitive. Is there some setting on iOS/swiftkey that gives the Android type keyboard? I went thru all the settings but couldn't find anything.

I have been a long time user of SwiftKey on Android and I was very happy with it, now I switched for iOS and I would like to keep my habits as SwiftKey. Unfortunately on iOS is slow when starting up and sometimes the predictions do not appears at all. I decided to give up and use the iOS keyboard instead

The latest version of SwiftKey (2.0.0) on iOS 10.3.2 and 10.3.3 is not allowing me to log into SwiftKey cloud using my Facebook account (had no previous issue until the latest update to 2.0.0). Have attached the relevant screenshots.

After clicking on "Continue" on the "Confirm Login" screen, Safari leads to a blank page; and on pressing "done" I get taken back to SwiftKey with the on screen error message.

Lately the keyboard is acting up very often. The following three things have been happening on and off during the last month.

It keeps closing and reopening as I type.

It changes to the regular keyboard making me choose SwiftKey after every word or two.

It is not smooth - after I begin typing a word it gives choices of another word but then resumes the current word.

Any ideas?

Hi.

Windows 10 October 2018 Update is going to be finished later this month and released, then released to the public officially in October 2018.  The cloud-synced clipboard functionality of Windows 10 October 2018 Update will supposedly work on mobile iOS and Android devices via the SwiftKey keyboard.  My understanding is a SwiftKey keyboard for Android is already in beta testing which includes the cloud-synced clipboard functionality to go along with the functionality in Windows 10 October 2018 Update.

What is the status of a SwiftKey for iOS beta to add the cloud-synced clipboard functionality?

Thank you for the feedback.

-0.NRG

Despite installing the keyboard and adding it in settings, so its there. On the Mail app, the swiftkey keyboard isn't there as an option

Do I have to delete and reinstall swiftkey to reset the keyboard map?

 it's worked fine for over a year before this.

i click on the words in the left box...it does not help

i did notice it wants to sync to my email and facebook, which i don't type the way i text...but i didn't seem to have a choice in that matter.

any suggestions?

Using the 3D Touch cursor in the DayOne app doesn't really work: the cursor disappears (who makes it useless) or is very slow. Whzt happens is that SwiftKey wastes time trying to predict or correct for each movement of the cursor, instead of switching this off during movement.

Another big problem is with the text entry on boardgamegeek.com, when adding a game to one's collection (requires registration): the web widget used reacts badly to SwiftKey's corrections, with a tendency to swap a word and the space that precedes it. More generally SwiftKey is confused about where it is in the text: it shows an incorrect word context (that does not represent the actual position of the cursor but something close instead). My guess is that this has something to do with registering the cursor position correctly, even when it moves or deletes characters.

Swiftkey was my keyboard of choice for Android for many years. Just switched to IOS and I'm shocked that Korean is not supported. Based on search results, it seems that it's been this way for many years. This just doesn't make sense to me. 

I just upgraded to v 2.7.1 on my iPhone 5c. This resulted in the SwiftKey keyboard not filling the full width of the screen. (see screen shot below - note the gray region on the left/right edge of the keyboard).

Is it possible to fix this bug in the next release?

Thanks!

I use SwiftKey on multiple phones. Same login / account.

They should all be able to add new clips but also have ability to SEE clips added from different phones (same SwiftKey user!) 

I'm speaking about - SYNC. 

Our clipboards clips AREN'T BACKED UP AND SYNCED.

I have so many of them set-up. Do u know how much TIME  I have spent setting Pinned clipboard clips and shortcuts up, just to lose them all? :(

Please, SwiftKey team, SYNC them.

Or at least, give option to export and import! (XML, TXT, whatever - as long as Import exists, too!) 

I lose so much of my hard work because you DON'T backup/sync clipboard content and pinned items and shortcuts ACROSS PHONES, when SwiftKey account is the same...

I once lost my phone and bought another, enabled SwiftKey and NONE OF MY CLIPS were saved. :((((Such a big disappointment! 

Please give this HIGH priority, PLEASE.

Kindest regards, Helen

PS. Do you, other fellow SwiftKey users, agree that there should be Backup & Sync (and/or Import / Export) of our Clipboard's clips?
Pinned ones, especially! 

Hi Swiftkey Team,

i just switched from Android to iOS and the iOS Stock Keyboard is horrible. I've been using Swiftkey for years (also bought it long time ago) and the usability on Android is awesome :)

When i decided to switch to iOS I was glad to know that swiftkey is available for iOS as well. Sadly the User Experience on iOS is very poor in comparison to your Android Version.

If you could implement the following things, it would make the user experience a lot better:

• Special Characters as second Option for normal characters (best would be the same order as on android)
• seperate comma key
• enhanced QWERTZ Layout with dedicated umlaut keys (öäü)
• Adjustment of longpress duration
• 3D Touch for removel of whole words
• cursor selection through long press on space key

And I would REALLY Love to have the "Classic Dark" Theme back. I found it very helpfull that not every key has its own border, but the keyboard layout is kind of rastered.

Please think about the mentioned things. I am sure many people would love it!

Thank you and Greetings from Germany,

Christian

Je ne sais pas pourquoi mes jeu ne se télécharge pas

Cambiar a letra cursiva en varía versiones

When is the accuracy of flow going to get addressed, or even just the ability to reset the tap map?
It's been months and the accuracy is still totally horrific. It is and had been for a long time slightly better when you freshly Install, and the tap map hadn't adjusted the keys to help with accuracy. After a little use and the keys get "adjusted" and you are fighting against the AI that's trying to make things better. This has totally been a huge problem, but it seems to get over looked. As said before reinstalling helps with accuracy, but reinstalling and having to reteach your dictionary and all is not that great of an option,
Will accuracy ever improve?

From the official Microsoft SwiftKey page...
"Frustration-free typing", "Fast and accurate"
Have they even tried using it???

How do you activate the arc mode on iOS? I see a picture of this in the add, but I cannot find a way to turn it on.

Dear Admin/Mod/Developers,

There are other posts about this which were months old, but I feel that I have to voice out again.

I was on an android phone until recently, and I had been using SwiftKey on android (English, Korean, Chinese, Japanese). I just switched to iOS recently and was taken aback that foreign languages such as Korean, Chinese and Japanese are not available here..

Can the community be given some sort of updates on whether there is a team working on adding these new languages in the roadmap?

SwiftKey is the best keyboard out there for me and I am currently struggling with stock keyboards. I hope at the very least Korean keyboard can be added soon.

Edit: I would definitely be more than glad to pay for your keyboard even if you add Korean keyboard as a premium feature

Thank you very much.

Regards,
Valen

If I am inputting a word and predictive test thinks it's a formal name and capitalizes it, if I go back to correct the prediction it will insist on keeping the first letter of whatever word I put in to replace it an uppercase letter. I have to go back and shift it back down to lowercase manually. If autocorrect inserts a caps shift, it should also remove it when corrected.

In iOS default arabic keyboard we've two layouts: Arabic and Arabic PC
(Arabic PC is like the layout of an Arabic keyboard on windows)
So please support it because I'm used to it.

Hello,

I recently downloaded the latest update of Swiftkey, so I'm currently running Swiftkey 2.0.0 and iOS 10.3.1.

The problem is that since this update, the prediction & autocorrect feature doesn't work anymore (feature that is the most important for me). 

The "autocorrect" button is switched on in my settings, I tried to switch off/on my phone and to uninstall/reinstall swiftkey, to log off/log in swiftkey (also, since this operation, I can't log in anymore with facebook, same problem than this post : https://support.swiftkey.com/hc/en-us/community/posts/115002075825-Can-t-login-to-SwiftKey-Account-with-Facebook?flash_digest=2a74e1df58f09ec0ef67ccd861729391949f6864&page=1 ) , but nothing works...

Here are some printscreens:

Hi guys,

How do I get a rid of letters that I don't need for my language?

See the screenshot - for Czech language I only need - e, é and ě. Need to hide the others.

By the way - the new design is just ugly. Look how unproportional the pop-up letters are. Can't even look at it.

Downloaded the new update today for iOS and saw that 68 new languages were introduced, but lo and behold, NO ESTONIAN KEYBOARD. Come on, Android has one, how come iOS doesn't? It's about time.

this keyboard its very good but please add one hand keyboard in the SwiftKey

tanks

Hi,

There appears to be an issue with the backspace key in SwiftKey when using the outlook app for emails within IOS.

To replicate the issue do the following:

Open outlook,
Open an email sent to you.
Click reply
Type some words,
Press enter TWICE (or more)
Type some more words
Now try backspace to delete those words.. It will now only delete one character per push at a time even when you hold the backspace key down,

The issue is not apparent when writing a new email, or replying to an email but you've not pressed the enter key twice.

IOS 10.3 (but was an issue before this version)
Outlook 2.20.0 (But was an issue before this version)
SwitftKey 1.6.3 (But was an issue before this version)

Any thoughts? I've raised a support query with the Outlook app team too .. but seeing as you are both MS owned, so perhaps you can talk to each other (trying not to laugh when typing that! )

Thanks
Tam