Microsoft SwiftKey iOS Support Forums

Hello,

I recently downloaded the latest update of Swiftkey, so I'm currently running Swiftkey 2.0.0 and iOS 10.3.1.

The problem is that since this update, the prediction & autocorrect feature doesn't work anymore (feature that is the most important for me). 

The "autocorrect" button is switched on in my settings, I tried to switch off/on my phone and to uninstall/reinstall swiftkey, to log off/log in swiftkey (also, since this operation, I can't log in anymore with facebook, same problem than this post : https://support.swiftkey.com/hc/en-us/community/posts/115002075825-Can-t-login-to-SwiftKey-Account-with-Facebook?flash_digest=2a74e1df58f09ec0ef67ccd861729391949f6864&page=1 ) , but nothing works...

Here are some printscreens:

Hi guys,

How do I get a rid of letters that I don't need for my language?

See the screenshot - for Czech language I only need - e, é and ě. Need to hide the others.

By the way - the new design is just ugly. Look how unproportional the pop-up letters are. Can't even look at it.

Downloaded the new update today for iOS and saw that 68 new languages were introduced, but lo and behold, NO ESTONIAN KEYBOARD. Come on, Android has one, how come iOS doesn't? It's about time.

this keyboard its very good but please add one hand keyboard in the SwiftKey

tanks

Hi,

There appears to be an issue with the backspace key in SwiftKey when using the outlook app for emails within IOS.

To replicate the issue do the following:

Open outlook,
Open an email sent to you.
Click reply
Type some words,
Press enter TWICE (or more)
Type some more words
Now try backspace to delete those words.. It will now only delete one character per push at a time even when you hold the backspace key down,

The issue is not apparent when writing a new email, or replying to an email but you've not pressed the enter key twice.

IOS 10.3 (but was an issue before this version)
Outlook 2.20.0 (But was an issue before this version)
SwitftKey 1.6.3 (But was an issue before this version)

Any thoughts? I've raised a support query with the Outlook app team too .. but seeing as you are both MS owned, so perhaps you can talk to each other (trying not to laugh when typing that! )

Thanks
Tam

Hello everyone!
I have a problem with facebook synchronization (see screenshot) https://ibb.co/mzDMva 
I have done several times the steps in this guide:

https://support.swiftkey.com/hc/en-us/articles/115001642369-My-personalization-and-synchronization-is-failing

but it still does not work.
I noticed that SwiftKey does not appear in apps authorized by facebook (see screenshot n.2) https://ibb.co/fAX38v 

and in fact I have never asked to be authorized. why?

I used this very usefully on Android, but I could not use Korean after I switched to iPhone.

Why do you support Korean on Android and not on iPhone?

Please please support Korean on iPhone.

Hey fellow SwiftKey users,

I'm a fan from my Android days, and I absolutely LOVE having SwiftKey on my iPhone now. However, I'm a big user of custom keyboard shortcuts in iOS. I can't seem to get them to work with the SwiftKey keyboard, though. Anyone else have this trouble? Is it just a native iOS limitation?

Thanks!

My lock screen passcode was îop ok? I got iOS 8 and the swift key keyboard only to find that the'î' character doesn't work on the lock screen. So I have effectively locked myself out of my own phone. HELP!

am using swiftkey on an iphone Xs max and the keyboard (layout with numbers on top) keeps jumping / moving up and down randomly. tried reinstalling and installing but still the same. anyone encountered this issue if yes kindly advise...thanks

I'm running into a weird issue with SwiftKey voice to text on iOS (version 2.8): every time i pause momentarily it adds a period '.' as though it think i finished a sentence. I speak pretty quickly and my paragraphs are just filled with short sentences and periods. It also occasionally puts up question marks when its not a question. Has anyone encountered this? Is there a way i can disable auto punctuation on voice to text?

Thank you!

Swiftkey, while being a superb app (using both on iOS and Android), does not support my native Armenian on iOS and the keyboard layout options on Android are quite limited.

The major keyboard layouts for Armenian language are Armenian Eastern, Armenian Western and Armenian Phonetic.

Armenian Eastern (used by people in Republic of Armenia):

https://docs.microsoft.com/en-us/globalization/keyboards/kbdarme.html

Armenian Western (used by people in Armenian diaspora):

https://docs.microsoft.com/en-us/globalization/keyboards/kbdarmw.html

Armenian Phonetic (used by people lacking computer skills and migrating from the old KDWin software for Windows PC):

https://docs.microsoft.com/en-us/globalization/keyboards/kbdarmph.html

I would be very thankful if you implemented these options in the iOS and Android versions of the app. Thank you in advance.

Remove prediction does not seem to do what it's meant to do. It will forget the word but if you keep writing it explicitly then it will relearn it and predict it again.

This is very frustrating ...

The last update with shrinking the the word prediction bar and not showing the whole words it terrible. Please move the plus to somewhere else and resize the prediction bar

Every keyboard on all computers has a distinct number row above the letters!! What a concept!! And WHY would it be so hard to find one for an iPhone? I am an Android user with a rooted phone. I LOVE Swiftkey, so downloaded it on my new work phone, my VERY FIRST iPhone. NO number row, no cursors. I sent emails to Swiftkey, but still no number row. So thanks for suggesting Touch Pal. Still not Swiftkey, but at least I can just slide to get the numbers I need. I want it MY way!!

I don't understand how to enable Haptic feedback in SwiftKey. The support article says

Opening the emoji panel, long-pressing the emoji/globe key, 
and activating the 'emoji bomb' will all trigger small vibrations.

But i don't see an "Emoji Bomb" in the emoji panel. 

I am using an iPhone 8 with iOS 11

Its gone after the update tiday!

I know that the Android version has Thai keyboard for a while now so I am wondering why is it taking so long for the iOS version to come up with it. I've purchased the SwiftKey hoping to use it but without the multilingual input it is kinda been useless to me so far.

Hello,

in your languages not have Kurdish (sorani) for ios but in androit have this language , can you add it for ios?

thanks

Please support sign-in with Microsoft Account.

Please support Chinese (Simplified and Traditional).  You are missing out 25% of the human race. 

So, I've had an Android prior to ios - even purchased themes. Obviously, Android has way more than ios and I'm hoping that this is something that is going to be changed in a future update. No offense but these themes are a tad bit lame after awhile it'd be nice to have a change of pace. 😁

Dear SwiftKey team,

Currently Im using SwiftKey keyboard on my iPhone, Russian and English keyboards and very happy with it. Thank you for your product, so much time saved!

Also, I used to have a phone with Android OS and used to have Japanese keyboard in SwiftKey. 

I wonder if you have a plans to bring Japanese keyboard in to iOS version or it will remain "for Android only"? 

Best regards,

Vlad

When using Google search, the keyboard shows a "search" key.

When using Firefox, it doesn't.

What am I  missing?

Any chance to get Chinese language pack for ios device?

The layout is broken on ipad mini 6 in portrait mode. It works fine in swiftkey settings where you can change theme and view keyboard preview, but in any other app is broken, see images.

Keyboard is very good, it is similar which I had on Lumia 950xl and I liked it a lot. Suggestions are correct, haptic respond, number row. But still no Chinese, why? And there is no cursor control. I use more then one language and if Chinese gets added I am gonna use three languages, but this keyboard does not allow to use more then two. Ridiculous limitations.