Microsoft SwiftKey iOS Support Forums

Since English is a standard spoken language you should add to the English base language other 2 spoken languages so you are able to type in 3 languages simultaneously.

I received 68 languages update today but unlucky again urdu language is missing. I requested to you update urdu language in next update because this is one of the biggest language of world and miss it on great app.

With the new update I cannot find how to switch between my other keyboards. Help please.

Last week I updated Swiftkey to its latest version for the IPhone. It has been a disaster ever since. For starters, everytime I try to use the swiftkey keyboard, i have to toggle through all of my keyboards (have 4). In the old version, i could continue in the last keyboard used. At times I cannot reach the swiftkey keyboard from whatsapp or messages, so i am forced to close the application and run it again so I can access swiftkey. Finally, when I finally get to the swiftkey keyboard, I have to wait a few seconds before it is activated.

I see no other comments on this forum of similar problems, and this is the first time I seek support from swiftkey, which I have been using for many years. I hope you can tell me if it is a problem that I have, or if the software is buggy and, if it is, when can we expect an updated version of the software or how can i reinstall the prior version.  Thanks.

So, I've had an Android prior to ios - even purchased themes. Obviously, Android has way more than ios and I'm hoping that this is something that is going to be changed in a future update. No offense but these themes are a tad bit lame after awhile it'd be nice to have a change of pace. 😁

Hi,

There appears to be an issue with the backspace key in SwiftKey when using the outlook app for emails within IOS.

To replicate the issue do the following:

Open outlook,
Open an email sent to you.
Click reply
Type some words,
Press enter TWICE (or more)
Type some more words
Now try backspace to delete those words.. It will now only delete one character per push at a time even when you hold the backspace key down,

The issue is not apparent when writing a new email, or replying to an email but you've not pressed the enter key twice.

IOS 10.3 (but was an issue before this version)
Outlook 2.20.0 (But was an issue before this version)
SwitftKey 1.6.3 (But was an issue before this version)

Any thoughts? I've raised a support query with the Outlook app team too .. but seeing as you are both MS owned, so perhaps you can talk to each other (trying not to laugh when typing that! )

Thanks
Tam

Hi,

so glad to finally see Slovenian language supported on IOS, have been waiting for this since I've switched from android.

One request though - please add the Slovenian keyboard layout, it should be QWERTZ with additional keys, identical to QWERTZ (Croatian/Serbian).

Thnx,

Andrej

Hello Swiftkey!

Thank you for building such amazing product. I really love your keyboard, especially automatic discover used language but I'd be cool if you could change layout of last used emoji. Something close to Apples grid of Emojis which I believe is more comfortable to use. I can see more emojis at once. Plus, in my opinion it's better to rank emojis by number of use instead of last used.

ive been using swiftkey a long time and now with iphone7 it isn't working, won't stay loaded. I did just update a load of apps. 

I am finding the "landing" area for the "o" to be too small to register properly. Literally 9 times out of 10 I will get an "i" instead of an "o". Similarly, even though the space bar is a long bar, unless you hit it close toward centre, it will not register. This happens on bith the iPad and iPhone.

The question is can you add the back erase words like is on the android version? Not only flow.

The "bug" i have iphone 5s with the last 10.3.1 and i went to general\keyboards and erase all the keyboards and add swiftkey and emoji.
The bug is when i have the phone lock and receive a message and i want to reply. When i open the reply keyboard, the main keyboard show is swiftkey but always open in the emoji option not in the normal letters to write. Only show like this in the lock/ reply screen. Of i open any app and pop the Keyboard always go to the letters option. Only in the reply is go to the emoji.
Thanks

After one day, I can say I don't much care for this update. The emoji are too small and some have been removed. In particular, the musical notes. This build just doesn't seem friendly to me. I liked it better the way it was. I'm not a big user of Swiftmoji anyway. I don't mind the Swiftmoji integration, but it's a hassle to search other emoji. Some of the dark ones I can't even see.

First of all: what a great product! But there is one thing that drives me nuts: how to change languages easily. I'm aware there is a setting to disable the emoji keyboard and supposedly it should replace it with the standard globe icon, but this is not exactly true as it behaves differently.

Let's assume I'm in swiftkey (where I have EN and DE as languages). Now I want to write my mum in Spanish, how do I get Spanish keyboard? On iOS keyboard I would just hold the globe and swipe to Spanish (hold->swipe). With swiftkey I have to click once the globe which brings me to next language which is the iOS emoji. Now I have to click Abc, then hold the globe and finally I can pick Spanish. What a horrible UX (click->click->hold->swipe). I'm sorry but the ios emoji picker is so much more a delight to use, so I would like to just remove the swiftkey custom menu altogether and access any keyboard directly. Is that possible? Thanks in advance.

hello i want to know how to put accent or acute in a word in greek language keyboard ... 

I would to became a beta tester of the iOS app: it's possible again?

Hello everyone!
I have a problem with facebook synchronization (see screenshot) https://ibb.co/mzDMva 
I have done several times the steps in this guide:

https://support.swiftkey.com/hc/en-us/articles/115001642369-My-personalization-and-synchronization-is-failing

but it still does not work.
I noticed that SwiftKey does not appear in apps authorized by facebook (see screenshot n.2) https://ibb.co/fAX38v 

and in fact I have never asked to be authorized. why?

When using Google search, the keyboard shows a "search" key.

When using Firefox, it doesn't.

What am I  missing?

Is there any plans, and when will the app to iOS allow five languages and neural network, like the app to Android?

Just downloaded the keyboard to my iPhone. I can't sign in to my account via FB or Google and get this

While there are yearly more and more emoji, the search to find the right one is getting harder and harder. SwiftKey isn't helping... yet.

1. There is a lot of whitespace in the emoji board. Instead of 3,5 visable rows you could make it at least 4 rows (or even 4,5 if you read my second point). And instead of 9 emoji per row, you can make it 10.

2. The catogory buttons are very high, it takes up valueble space!

3. Have an favorite page, with emoji user can mark as favorite (with a 3D touch or long press). The upper row is changing so much, it's useless.

4. Replacement words (yes, just like Apple, but better). If I write pizza on the text keyboard, you can mark the word, because there is an emoji. One tap without switching to the emoji board could make it a real emoji pizza.

5. And it is possible while typing "piz" dat instead of the word pizza is shown in the suggestionsrow, you also could show the emoji.

After updating the beta today, it shows (Null) in the messages app on my iPhone 6s Plus. It seems to work everywhere else.

Update: I swiped the messages app out of multitasking. That seems to have worked. 👍🏻

😢😢

Hi Ryan, somehow my test profile on testflight got deleted and I've been reverted back to SwiftKey standard from the app store. Is there any way to get back to the iOS beta/ test version of SwiftKey, and what is the developer code that I need to enter into testflight to enable the beta? Thanks

when you think to add 3D Touch support on iOS ?

On newer iPhones and iPads there is a feature I don't know how it's called, but it looks like a trackpad/touchpad.

If you press somewhere on the keybord for a longer time or with 2 fingers, the letters disappear and you can use the trackpad to positioning the cursor.

I think, this is very usefull, because I often have problems to place the cursor where I want it to be.

I have had SwiftKey on my Galaxy phone for several years and love it. I like changing the themes for Holidays and just for a different look. I have been really happy with SwiftKey. I now have an iphone, downloaded the app from Apple app store and am very dissappointed in it. There are hardly any themes at all for ios and none of them are the same as I had on Android. I don't think the themes from android can go on ios. If there is a way around this, please let me know. 

I had a Galaxy phone, downloaded SwiftKey to try it out , ended up being my favorite app!! Love all the different themes it has for android. Changed themes for holidays and just because!! Then I got an iphone thinking ios would have SwiftKey and same awesome themes or other awesome themes but I was soooo wrong. I like my iphone but am dissappointed that SwiftKey didn't have very many themes for ios. Only one I like is Shooting Stars. I know it is not SwiftKeys fault, I was just not ready for the let down!! Does anyone know if SwiftKey will be having some new themes in the near future for ios? 

I am a heavy user of the Android keyboard. I am trying out an iPhone 6 plus and miss the ability to resize the keyboard. I also want the option to add the arrow keys and number bar.

Hi there,

I switched from Android to iOS earlier this year, and since then I've loved having swiftkey on iOS, but one massive problem I have is I absolutely LOATHE the iOS keyboard, and every time Swiftkey does a bug fix update it forces me to use the iOS keyboard and when I press and hold the globe to try to switch back to Swiftkey it says '(null)Swiftkey'

Does anyone know why Swiftkey is going 'null' or unusable after EVERY bugfix update? my iOS is updated to 10.1.1 as of today.... Is there a setting I have to redo? As far as I know Swiftkey has full access permissions as required....

Thanks!

EDIT: Nevermind, I guess iOS 10.1.1 was the issue... as soon as it finished updating SK is back... Thanks!

Hello there,

 Tl;DR:

Is it possible to change the google account associated to SwiftKey Cloud?

Long version:

I have recently changed of Google Account, so I wanted to know if it is possible to migrate all my data, being it keyboard dictionary, my tap map, etcetera, move all that to my new google account. I actually had already deleted this email account and only then realised I lost all my data for SwiftKey, so I had to open a special request for Google to recover my account from their archive servers, however, I would really like not to have a separate google account just for SwiftKey.

Thank you,

Tiago