Microsoft SwiftKey Android Support Forums

Hello,

Could you tell me what languages are currently suported by neural network predictions?
Thanks

Should be self explanatory. Isn't truth a regular word in the dictionary? It showed up there. Why would it only be available capitalized after a comma?

As the title describes, latest beta update broke predictions. Beyond quotes appearing every time in the predictions bar, they are cleary not working fine as it was before. Lots of words aren't being corrected.

What happened?! It's a known issue?!

Samsung Galaxy Note 5 running stock 6.0.1 ROM. Brazilian Portuguese and US English languages selected.

Cherrs from Rio!

Phone: Samsung Galaxy S7 Edge (US)
Android: 6.0.1 Marshmallow
Swiftkey: 6.5.5.30

Video of problem: https://www.dropbox.com/s/o6bhe8nbd4q7xze/20170327_012752.mp4?dl=0

Attempting to undock Swiftkey sometimes fails in landscape mode when the app has opened it in fullscreen mode. Clearing data or reinstalling doesn't fix it, but rebooting does. This suggests to me that it's something outside Swiftkey interfering with it undocking.

It always undocks successfully in portrait mode, and I don't think I've seen it fail in landscape apps that don't usually open it as a fullscreen keyboard.

Since I switched to Nougat OS in my S7 Edge, I'm getting this display bug, it happened in Stock ROM and now that I'm using a Close-to-Stock Custom ROM(I thinked it could be the ROM) it appears again, I don't know if is the Nougat OS itself or the provided OS by Samsung.

-Samsung S7 Edge (SM-G935F)
-Android 7.0 Nougat
-Swiftkey Version 6.5.3.35
-Steps to reproduce: Its kinda random
-SS: http://imgur.com/HrZzRdl

And sorry by the way about my bad English.

inadvertently my keyboard switched to swiftkey keyboard, i just want to go back to normal keyboard. Please help

Hi,
I'm new to SwiftKey with my new Huawei phone but used similar with my previous Samsung.
When a word is predicted which is incorrect & it doesn't appear as an alternative, I'd like to delete the whole word rather than a letter at a time ~ previously for me, the default was to remove the word & start again.
I can't find this option in the settings, can anyone help please?
Thanks.

Hello, dear developers! The system of memorizing frequently entered words, which should offer the same words the next time, does not work correctly. Because it stores in the dictionary not only words but also numbers. I often work with a calculator, where I need to calculate a lot of numbers. And when I need to write a message to someone, among the suggested words shows the same numbers, instead of words. This creates inconvenience. And it seems to me that the volume of the dictionary is very limited and the numbers will replace the words in the base of the keyboard and fill with numbers. Please correct it. Translated by Google

I almost always use the little microphone key to speak the text of my email and text messages, but for the past few days SwiftKey triples what I spoke in ALMOST identical text, with 3 slightly different versions of what I said. This is happening on both my Nexus 6P with Android 7.1.1 and my Samsung Galaxy Tab S with 6.0.1.
I even tried disabling the GBoard app, but no luck.

Everything I speak into the microphone is being printed out multiple times. What is causing that, and more importantly, how do we fix the problem? Incidentally, I typed this, didn't speak it. Thanks.

Dwight

Much as some individuals may find the 'flow through space' feature useful, I find it is often an encumbrance.

When flowing words, especially those on the bottom row, any accidental overshoot downwards automatically inserts a space, forcing a correction. Is it possible to include a toggle to disable this feature?
Thanks.

Hello!
Well, when I try to write a tweet (specifically opening the compose tweet window on Twitter) the keyboard appears and one second later disappears, it tooks like 30-45 seconds to reappear with the "Loading predictions" message and after a while it works normally, so it makes me think that Twitter somehow force closes the keyboard but the force closing notification never shows up.

So, what do you think? It's a Twitter app related problem? SwiftKey is reacting bad to Twitter? Or is something else?

Btw I'm running 6.0 stock on my Moto X Force.

By default, that 'gay' is not recognized at all. What is so bad about the word gay? How is that profanity?! This seems homophobic!

I, by mistake, did hold my finger on an emoji prediction and chose to "removed it from predictions".

Now, after training it to predict this certain emoji in a couple of phrases, it won't predict it if I won't type the phrase FIRST and then choose it, instead of as before, get the emoji predicted while typing...

To be specific. When beginning to type "Ha" or "haha or "hahaha" it used to show the emoji prediction (based on my use) of 😂.

I've tried to "train" it, and it do recognize it, but I need to type the whole phrase, or press the prediction of the phrase FIRST, instead of directly predicting the emoji to enable me to press it directly, instead of pressing the phrase, then the emoji, go back two steps, delete the phrase....

Possible to use different colours to highlight words in a sentence?

Hello All,

I have recently bought a Samsung Galaxy S7. Previously I had an iPhone, used Swiftkey with an account created with my (non-gmail) personal e-mail adress that had one year of typing data.

The problem is that on the S7 I can only login to Swiftkey Cloud with a Google account hence I cannot seem to access my old account and have my dictionary sync.

I have tried to edit my Google account to make the other e-mail adress an alternate logon, but that did not help.

Any suggestions?

thanks,

Csaba

Problem: THREE different account IDs! I can't determine how to log into my old SwiftKey Account on my new Android phone!

Here is the problem: I've been logged into SwiftKey since 2017 when I got my last mobile phone. Let's say, hypothetically, the e-mail address is: abc@gmail.com 

I click on that e-mail on the account settings/overview of the old phone and it shows me an account ID ending in "AAA" (made-up for simplicity's)

When I now log into the new phone with the Google Login button (I first assumed I used this option in the past but I can't remember!), I log in with my main Google account which goes by abc@gmail.com. Okay, so the Account ID shown on the new phone ends in "BBB". Obviously, since they don't match, it can't be the right account. Trying to type also appears as if it knows nothing about my typing behavior.

Okay, so that's possible. Next, I try the Microsoft button to log in, as I expected, an account has been created with that abc@gmail.com username, but I log into outlook to check on it and set a password. Here, the account ID is yet another and ends: in "CCC". 

I'm running out of ideas. What other way could I have used in the past to login/create my account on SwiftKey? I would very much like to avoid losing all of my data. I don't know how to safely retrieve the cloud data from the old phone. As far as I understand it, there are no local backups or anything I could import myself. Please help.

Hello everyone, I updated my Swiftkey to version 7.6.9.7 and since then I do not have the standard android haptic feedback on my keystrokes anymore. 

I tried to enable it via the settings in swiftkey, but only the swiftkeys own haptic feedback is working and I don't want to use those.
Using the setting "standard android vibration" doesn't do anything anymore. I also tried to restart the phone in case of a bug.

The system vibration via the samsung settings is enabled for all keyboards. 

My android version is Android 10 with the latest security patch update from December.

Thanks!

Please add flick input to the Korean Cheonjiin keyboard...

It is very inconvenient because there is no flick input...

Please add flick input like Japanese keyboard...

I see a lot of issues here being blamed on using a Google account so figured it would be a good idea to switch over to my MS account whilst upgrading my phone. When I log out of my Google account in the app, it wipes all my data so I can't log in and sync with my MS account.  There's an option to export my data which I can clean up using a json editor but no option to import it back in. 
I switched over to SwiftKey from Swype (which I'd been using on my Symbian phone) a decade ago and being a Brit company I've been evangelical with my support for the app over the years.  It has always managed to stay ahead of or at least keep up with the curve. However, over the last couple of years, it is increasingly playing catchup.  I only notice the gap when upgrading my phone and having to temporarily use Gboard or Samsung Keyboard.  With all the data you have collated and MS's AI knowledge hopefully you can shake off the cobwebs and get back on track or maybe next time, we'll stick with the default keyboard. Oh, the irony! 

SwiftKey does not automatically turn off the capitalization on HTML input tags which feature autocapitalize=off. That is very annoying, many web apps use this to prevent unwanted automatic capitalization on certain inputs. SwiftKey ignores this.

See https://developers.google.com/web/updates/2015/04/autocapitalize for details.

Brand new to SK! In fact, to my delight, I discovered it only 30 minutes ago! It works flawlessly on my iPhone.

However, at the shortest pause, the mic turns off on my Android tablet. Annoying. So, what am I missing?