I have a new smartphone since yesterday. am connected to a google account. My predictions are not syncronized.
Ask the community your SwiftKey for Android related questions
Sync not possible.6 votos 16 comentarios
Swiftkey Backup Problem8 votos 16 comentarios
Hello. My problem is about backup and sync. First I have to tell you these. 5 years ago I was using LG G3, and I moved on iPhone 6 Plus and I was able to use my old predictions. And then I moved on Xiaomi Mi 8, I was still be able to use all my learned data. And now I changed my phone to Oneplus 7 pro, and in the app I cannot see any of my learned data.
https://data.swiftkey.com/view-data in this website I can see my learned data, the words that I use most before on the other phones, but they won't show up on my new phone. 5-6 years of learned data was making my life easier but now I am not happy to use this app. So question is what should I do?
Input lag on Pixel 2 XL (Oreo 8.1)2 votos 16 comentarios
I have just bought a Pixel 2 XL a week ago coming from OnePlus 5 running Nougat 7.1.1, and ever since I have installed SwiftKey I notice input lag very often when I'm typing. It will go away for a short while then come back when I'm typing. It's very sporadic and unpredictable. I'll be typing normally and there will be no lag whatsoever, but suddenly as I type there will be a slight pause and lag before the word is completed.
On my OnePlus 5 I had no such issues and suddenly it's getting very irritating on my Pixel 2 XL which is supposed to have the best software experience of any Android device. So I'm not sure why it's happening.
I have tried clearing SwiftKey app cache and it doesn't seem to help. Has the app not been optimised for 8.1 yet? I have been using SwiftKey for at least 7 years now and not had this particular issue in input lag.
Add a delete key (delete to the right)6 votos 16 comentarios
Would love the option to include a delete key on top of the present backspace key. A lot of efficiency gains could be had by allowing me to delete rather than having to tap and move precisely in order to use the backspace key.
Tldr: have the keys that allow me to delete going right or left.
Swiftkey has failed to sync my saved words6 votos 15 comentarios
Sync is enabled on my old and new phones. I have synced both phones ans still i am unable to see my saved words.
Is there any hard way to move my data to my new phone, my old phone has words which are saved for a period of three years.
6.6.0 update has shrunk the keyboard size on S8+1 voto 15 comentarios
Latest update has shrunk the keyboard on my S8+ Even the largest size keyboard, which I use, is dramatically smaller. I need the bigger keyboard. Please advise!
[Feature Request] Switch to incognito automatically10 votos 15 comentarios
Can I make swiftkey switch automatically to incognito mode whenever I open specific apps or windows? Such as incognito tabs in Chrome and Firefox.
Otherwise, is there a (non root) 3rd party app that can do it?
How to change keyboard layout to my own custom layout8 votos 15 comentarios
Hello, SwiftKey is the best keyboard, but the qwerty layout has flaws, as well as all the other keyboard layouts for thumb typing.
I have made my own layout, and want to test it out on SwiftKey :). Is there any way to add my own layout into the language select screen? Maybe if I rooted my phone?
I am willing to relearn a layout, and it's really easy for me to do. I want one which allows me to be sloppy and have really good autocorrect. I can text without looking, but every time I look at my screen, I see the same errors caused by certain keys being too close.
So yeah, I made my own layout, and if it's not perfect, I have an idea for writing a program which can figure out a better layout, and I will continually test each new layout.
And yes I've tried LOADS of android keyboards and also different layouts(qwerty, colemak, dvorak, azerty, etc). Swiftkey is the best for autocorrection, and the smartest so far.
I'm currently using JBak keyboard with my own layout, but it's autocorrect is rubbish.
Why go to so much hassle? because I know it's possible to text without looking at my screen, and I like being able to look up at the world whilst texting at a fast speed, followed by a quick proof read.
Reset phone, no personal words restored6 votos 14 comentarios
I have been using sk since 2013 and have brought my predictions into new phones 2-3 times so I know my account has info. But when I restored this time I got none of my words that had been in my personal dictionary.
What do I need to do to get my predictions back?
[bug] Preceeding space is removed when typing a colon3 votos 14 comentarios
Since last two version whenever I type a colon the preceeding space is automatically removed. This is super annoying when typing smileys. If I deliberately type a space and then a colon I expect the space to stay. As you guys probably know, most apps don't convert ":)" into an emoji unless it's surrounded by spaces. As of know I have to manually go back and add a space before the colon after its typed.
I kindly ask you guys to revert this "feature".
Keyboard size on Samsung Note 8 4K screen resolution2 votos 14 comentarios
Recently I purchuased Samsung Note 8 and after some time of use I decided to try 4k resolution mode. Before I set up 4k resolution I was using the smallest SwiftKey keyboard possible, but after change of screen resolution to 4k even on smallest keyboard setting SwiftKey keyboard are appearing quite big!
Im letting you know about that with hope in future you will fix it (adapt to 4k), cuz Im really want to try use 4k resolution, but keyboard is just so ugly.... I cant acquiesce with that :)
Microphone7 votos 14 comentarios
love the app - understand that it defers to Google for voice to text which is fine but do any of the keyboards have the microphone button larger? I downloaded this app to have a larger keyboard but now it is harder to get to the microphone - may have to uninstall it if there is no fix
Swiftkey, please stop ignoring your community: Prediction is horrible. Add dictionary separation w/mult languages, please!11 votos 14 comentarios
First, I noticed prediction lags. A lot. Especially if you type fast.
Now, please help me with this: 1. I don't use pinyin (Chinese input). I don't even have it enabled as pinyin. I use a different typing system (zhuyin system) and yet Swiftkey still predicts pinyin. But why? Why am I forced into this option? This leads to the next problem: Swiftkey likes to predict English words like "uber" into "uber" with an umlaut. This is equally annoying because the English word is not the same as the German word.
2. There's no way to tell where some special letters or modifiers are. For example, the German "ß?" Go ahead and guess where it's found without checking EVERY SINGLE KEY on the keyboard. And the Russian keyboard? I don't even want to start.
For a keyboard that is supposed to be convenient, it, somehow, manages to force you into multilingualism. What if I don't want to, though? I want to type in one language at a time for the sake of accuracy. This prediction really... kills.
SwiftKey Keyboard has stopped / crashing3 votos 14 comentarios
Google Pixel XL
When trying to type anything it intermittently crashes with the message below:
"SwiftKey Keyboard has stopped"
Key pop-up glitch2 votos 14 comentarios
This issue has been bugging me for quite some time.
It's simple, despite having "key pop-up" enabled in settings, sometimes, randomly, the pop-ups won't appear, and the key suddenly isn't "clickable" at all.
I recorded a video to show the issue: http://i.imgur.com/yrcXzck.gif (can't hotlink images here?)
I hope you can fix this, because it's annoying as hell.
Compact keyboard size too large on latest version as of 24.03.20171 voto 14 comentarios
I have the paid version of SwiftKey keyboard. I just updated to the latest version today (24.03.2017) and noticed that the size of the smallest keyboard layout has been made much larger than what it used to be in the previous versions.
Please let me know if this is a bug which would be fixed very soon. Else, please provide me with the installation file of a previous version so that I can manually install it. Such a big size isn't productive for me because it simply takes up too much screen space. Thanks for your support.
Phone: Samsung Galaxy Note 5 SM-920C, running Android 7.0
Voice typing problems with latest beta20 votos 13 comentariosThere's a new beta to the SwiftKey keyboard and they really messed up the voice typing functionality. The second you take a breath the recording of your voice and therefore the dictation stops. So when you're writing something you're constantly hitting the dictation button. We need to be able to set the length of delay before dictation stops or override whatever is making things stop.
Problem SYNC "solved"2 votos 13 comentarios
"Unfortunelly" i've found "the problem"...
Google is blocking the comunication between Swiftkey and Gmail, because Microsoft don't agree yet with the new Google privacy politcs...
So, I created a new account, but not Google Account.. I created a new Microsoft Account and the sync is working on my device... BUT.. i've lost all my words that was in google account...
I have a sugestion: the Microsoft Swiftkey could create the function "IMPORT" words... The function "export words" is working. I did the download and it's all ok... So, if microsoft create this function, all the problem will be solved...
OOORRR... ACCEPT THE POLITCS OF GOOGLE, MICROSOFT!
Broken Cloud Sync Android5 votos 13 comentarios
It's been more than a month now, since SwiftKey stopped predicting my saved words, emails etc. Its very annoying and not at all time saving.
I'll appreciate if someone can point me to another keyboard other than gboard. I'm done with SwiftKey now. They couldn't care less about their customers. Tweeted them few times, no replies or anything. Just pathetic and sad experience now.
Bug on instagram stickers0 votos 13 comentarios
I can't use the "123" button when I typing on instagram stickers. The keyboard go in crash when I tap on the "123" button. So, is impossible for me add a user with some special characters in the nickname or put a question mark when I reply on a question stickers. Yes there is a solution and is tap on the letter and insert the special character, but why you never fix it?
Auto space after comma not working2 votos 13 comentarios
Why are there no predictions or spaces after a comma? Especially a space? This was apparently raised 9 months ago but still persists.
Arrow keys missing?!7 votos 13 comentarios
My keyboard arrow keys disappeared today. I did not change anything, nor is there an option for them!
Please bring them back!
SwiftKey on new Samsung Galaxy S9 Plus3 votos 13 comentarios
Hello Support Team
I installed SwiftKey on my new Galaxy S9 Plus, but it looks terrible. Could you fix this?
The size of the keypad an font size is too large.
Quick period not always working2 votos 13 comentarios
In some emails when replying or sending a link the quick period isn't working.
[Feature Request] Add windows 10 support10 votos 13 comentarios
I like and use Your keyboard primarily for the Android but also for the Apple. L
On the other hand I purchased on IBM Surface tablet and was very discouraged to find they support almost no usable on screen keyboards.
I can give you the list of features of your keyboard that they don't support, and of course some features that I'd like you to add.
But the major thing I would like to do is ask why you, as a subsidiary of Microsoft, can not convince them to allow you to have an alternate keyboard for their Windows 10 Surface tablets.
Note: I would be perfectly willing to pay for a 'Pro' version if that's what takes to get it your software moved over to their package
Why can't I delete this word from SwiftKey?0 votos 13 comentarios
Hello, I don't know why, the word "Sarkozy" (Sorry, it's not about you but this big word...especially when your name is Nicolas and that you are French...) always come back even if I DELETE it by long pressing.
First, where did he come from?
And second, why did he always come back?
Thanks a lot, you will made my day! It last since many months...
Id : 377a80ef-7a21-4b4e-4ba8-390f2e18e9be
Longpressing to access secondary characters is not working from password entry [Under Review]0 votos 13 comentarios
It seen that the last SwiftKey update crash my swiftKey French use. It was unable to write the accentuate character. A long time press on "e" doesn't show the panel, the telephone was just reboot and unable to open.
The really problem is : I have an accentuate character I my phone password. The phone is locked.
Do you have any solution to unlock the phone ?
To remove that keyboard without any access ?
How can that thing arrive ?
I need access to my phone, I have some application I need use for my work.
I need your help !
Many thanks for the solution.
Sync isn't working...10 votos 12 comentarios
Sync is not working and my patience is running out3 votos 12 comentarios
I blog a lot I do this for a living (not in English), and I do it with a phone and unfortunately there is no alternative to this keyboard for me.
What happened? I sign in to my swiftkey acc (Google) and all the words I taught to SK are not working. I went into the website and where I can view my data all my words are there. All of them.. Why they dont show up and work when I use my devices? I use a Samsung Galaxy Note 9 mostly (Exynos chipset). did work till now, Whati is solution? It should be fixed about yesterday.
Retrieving predictive text0 votos 12 comentarios
I had to reinstall SwiftKey and lost all of my predictive texts. How do I retrieve them?