Microsoft SwiftKey Android Support Forums

Is there a way to disable the multi language prediction? I have german and english installed and it's totally annoying that the word prediction uses both languages at the same time. This causes many false predicted words.

I only want to have predictions in the current active language. Since it is so easy to switch between the languages by swiping the space bar I don't need any pseudo intelligent language detection. 

love the app - understand that it defers to Google for voice to text which is fine but do any of the keyboards have the microphone button larger? I downloaded this app to have a larger keyboard but now it is harder to get to the microphone - may have to uninstall it if there is no fix

At times there's need for changing font size or face (bold or italics etc) but I couldn't find a way to do it. Is it possible to do it?

I have English, Chinese, Japanese and German enabled. I find the keyboard in general rather laggy for me, but nothing unbearable. The exception is Japanese, which I am virtually unable to use, both because of extreme lag and because the keyboard can't seem to handle simple phrases or words and will stop showing suggestions.

Here are some screenshots: https://i.imgur.com/zphm39l.png
https://i.imgur.com/ONM67ZN.jpg

Is anyone else experiencing this? Is it an issue with the Japanese keyboard itself, or is it because SwiftKey is becoming overwhelmed by having to make predictions in four languages simultaneously? If it is the latter, would it be possible to switch off this function and switch languages manually? I understand that this is a vital function for many people, but I personally don't need to type in all four languages at once.

Thanks very much! :)

Hey,

I started using SwiftKey this past month after testing it out on my new phone and I think I'm sticking with it. But one thing I loathe about it is how all the characters on the Arabic keyboard are scattered around with no logical connection between them, I'm not talking about the main letters but the ones you get when you long press a letter.

Let me give you an example, in both Google's GBoard and Apple's keyboard and probably every keyboard out there when you long-press on the letter Alif (ا), the equivalent of A, you'd get all the variations أإآء... But SwiftKey kind of have them scattered around like on a physical keyboard which is not very thoughtful. This leaves me either guessing or using an ugly theme with all the letters shown.

This problem is present on both the main beta releases of the keyboard on iOS and Android.

Hello Swiftkey Support,

I've been facing with a very annoying issue since the latest Swiftkey update from yesterday.

Suddenly and after this update, I'm not able to type anything on my messengers apps (WhatsApp, FB Messenger, Viber) when having my phone horizontally because Swiftkey changes the font into white color on white background, so basically I can't see what I'm typing.

Before this update, Swiftkey was working absolutely normally, I am absolutely sure because I've been always typing on my phone via horizontally position and the font was in black color and on white background.

This is happening only in case of horizontally typing. When I move my phone to vertical position, I can see white font on dark background, like it's supposed to be in normal way.

But when I move my phone with the same text again into horizontally position, Swiftkey changes by itself the font into white and on white background, so I can't see anything.

Could you please fix this because it's really annoying ?

I've been using Android 10 on my phone.

I've restarted my phone also and it didn't fix the Swiftkey issue. When I changed my keyboard to Gboard, everything is working normally, even in horizontally position.

Thank you very much.

New Mate 20 Pro handset, trying sync/download saved words etc to new device - Logged in with google account and it tells me it has sync'd, but none of my saved words or stats are available on the new device - I don;t appear to be the only one with this issue - can you advise please?

On my old phone I used to have swiftkey and really enjoyed it. My phone died so I got a new one and today I installed swiftkey on it and logged in to the program. One thing I immediately noticed (and was disappointed with) was on my new phone is that all my suggestive words seem to be gone. What I mean is for work I send a lot of similar texts and it got to the point my phone would pretty much suggest the next word I intended to use because I had written that exact sentence so many times. I always saw the app boasting about how many words it had suggested and key strokes it had saved me. Since you have a profile you log into for the program I was hoping it was stored online or something to where these suggestive words would somehow "download" onto the new phone but so far it does not look like. Was there a file or something that was saved locally on the old phone i May be able to move over?

I have been using sk since 2013 and have brought my predictions into new phones 2-3 times so I know my account has info. But when I restored this time I got none of my words that had been in my personal dictionary.

What do I need to do to get my predictions back?

Sync is enabled on my old and new phones. I have synced both phones ans still i am unable to see my saved words. 

Is there any hard way to move my data to my new phone, my old phone has words which are saved for a period of three years.

Need help!

I have a new smartphone since yesterday. am connected to a google account. My predictions are not syncronized.

It's awesome to know that SwiftKey can switch to Incognito mode automatically in Chrome/Firefox incognito tabs. But there's an issue.

The keyboard theme/UI for the incognito mode, does not show Accented characters. This causes serious problems while typing or want to type fast.

Solution :
1. Implement the feature, to show all Accented characters, custom theme in incognito mode (just don't track the typing, and that's all).
2. Give option to turn off Auto incognito switching.
3. Give option to turn off incognito in incognito tab (may be vulnerable).

Keyboard constantly crashes on new beta update had to dissble

A couple of versions ago, SwiftKey introduced a new feature called 'toolbar' for easy access to all kinds of features.
Great, though I'm never ever using it.
In fact, I don't want the extra bar to take up screen space because I don't use it anyway.
While typing though, I find myself pressing the +button in the top left corner every minute or so.
This makes me have to close the bar again with the x button, in order to get rid of the useless toolbar.
Introducing new functionality is great, however, please also give us the option to disable this functionality, if we never use it anyway.
I've been using SwiftKey for ages and this has been the only complaint I've had so far.
Thanks

Have been looking for a keyboard that has it all and SwiftKey works for me for the most part. But it's kind of annoying how I have to switch to a different keyboard every now and then to enter kaomoji or Japanese emoticons like these - (๑•̀д•́๑)ʅʕ•ᴥ•ʔʃ
Would be really nice if these could be made default or as an add on in the SwiftKey keyboard

This is driving me crazy. I get spaces before, but not after, semicolons, colons, etc. But I get spaces after opening parenthesis and brackets. And spaces where there should be nine around apostrophes and quotation marks.
Consider these un-corrected lines:

Flavors :
Well go then ;don't come back.
Trey 'a coat
--(should have been "Trey's coat". Even tap-typing it didn't work the first time).

Why hasn't this been fixed yet? I love SwiftKey, but this is enough to drive me away.

Hello,
When I switch to the emoji in the last version, the page shown is a crystal ball (apparently it is the beta predictions), instead of the "recent" (with the clock page). Does anyone knows how to change that ?

Edit April 26, 2018 : well, it looks like the problem has been resolved with the last version. Thanks!

They only reason why I don't like swift key compared to gboard is due to lack of quick access to voice input. Can you please bring voice input key top right as it's currently placed in the gboard. To be honest Windows phone keyboard was so much better.

May we please have the interrobang character, ‽, on our keyboards? Perhaps as another option when long-tapping the full stop key?

I have Swedish and English activated, because I tend to use both languages. But whenever I'm typing a sentence in Swedish and hitting the letter "i", Swiftkey changes that to "I" (capital i) instead, even though my intention was to write "i" (which is a really, really common word in Swedish, meaning "in"). I've tried multiple times to tell swiftkey not to suggest "I" at all, but it doesn't help.

I'm pretty sure the reason is that "I" is an English word, which for some reason takes precedence over the Swedish (equally common) word "i". Please, please, could you develop the software such that the English suggestion does not automatically takes precendence in such "ties", but let it be based on the language the previous word belonged to instead? That would help a lot!

This feature is requested a long time ago, and I need it. I want the possibility to move the cursor while swiping over the space bar. Arrow Keys are useless, because I always accidentally press on the left arrow key instead of the space bar. Add this, immediately, please!

When you're typing away with the Swedish language and layout, you're forced to go back and correct all the "i''s. Swiftkey autocorrects every single "i" to a "Capital I".

We never have or ever will use capital "i" mid sentences.

I use three languages on a daily basis.

Having three languages turned on at the same time doesn't work very well, so I have to keep switching one language off and another on multiple times a day, it's a 6 step process...

Please make it a lot easier to switch languages!

Settings option to Turn off auto spaces

So many users have complained about this auto-spacing issue that it surely must be becoming embarrassing to SwiftKey and for as good as SwiftKey has been in other areas, this one failure to address the problem is driving users right away from your products. For credibility of your name being ranked highly, you need to address this problem as soon as possible and it is entirely technically possible to code a fix right now and gain some loyalty back again.

This problem has been an ongoing issue for nearly 12-months now.

Refer to:
Turn off auto spaces:
https://support.swiftkey.com/hc/en-us/community/posts/115000392469-Turn-off-auto-spaces

This is a global issue across all devices!

SwiftKey Version Number: 6.7.3.30

Hello,

as a person which is using Czech language with a lot of extra letters ("ě, š, č, ř, ž, ý, á, í..."), the Incognito mode is perfect for me when I'm writing an SMS, because I can use normal letters ("e, s, c, r, z, y, a, i...") and my SMS is shorter and therefore cheaper.

However, I really don't like the incognito dark theme. Could it be removed and instead just left there my choosen theme? (I use the bright theme, which is perfect for me and I would appreciate to have this theme while incognito mode...)

 Hi,

I've been using Swiftkey for years now, having tried many many alternatives and finding it far superior than other options.

The only thing that is missing is the option to customize a key. For example, replace a symbol with another.

I have almost no use for the comma(,) and I use the question mark(?) all the time and the question mark needs two presses which is annoying, and really slows typing.

I am guessing Swiftkey has statistics of people's keypresses, they can check frequency. My guess is most people use the question mark a lot more than the comma, so why not make it default instead of the comma (if not adding the customize feature).

Many thanks for the best keyboard.

Hello, I'm a beta user, I don't bother with any other keyboard apps, this one is perfect. I do agree with all post that the voice to text button should be easier to access. Why can't you just create a custom keyboard (or two) 😀 with the key placement stand alone by itself...

Hi,

I have the languages English (US) and Swedish enabled.

Whenever I type a Swedish sentence, swiftkey will capitalize the word 'i' (which means 'in' in Swedish).

Swiftkey should be able to determine that it is in a Swedish language context and NOT apply English language rules.

best regards
Håkan

Would love the option to include a delete key on top of the present backspace key. A lot of efficiency gains could be had by allowing me to delete rather than having to tap and move precisely in order to use the backspace key.

Tldr: have the keys that allow me to delete going right or left.