Microsoft SwiftKey Android Support Forums

New Mate 20 Pro handset, trying sync/download saved words etc to new device - Logged in with google account and it tells me it has sync'd, but none of my saved words or stats are available on the new device - I don;t appear to be the only one with this issue - can you advise please?

On my old phone I used to have swiftkey and really enjoyed it. My phone died so I got a new one and today I installed swiftkey on it and logged in to the program. One thing I immediately noticed (and was disappointed with) was on my new phone is that all my suggestive words seem to be gone. What I mean is for work I send a lot of similar texts and it got to the point my phone would pretty much suggest the next word I intended to use because I had written that exact sentence so many times. I always saw the app boasting about how many words it had suggested and key strokes it had saved me. Since you have a profile you log into for the program I was hoping it was stored online or something to where these suggestive words would somehow "download" onto the new phone but so far it does not look like. Was there a file or something that was saved locally on the old phone i May be able to move over?

Sync is enabled on my old and new phones. I have synced both phones ans still i am unable to see my saved words. 

Is there any hard way to move my data to my new phone, my old phone has words which are saved for a period of three years.

Need help!

I have a new smartphone since yesterday. am connected to a google account. My predictions are not syncronized.

I use SwiftKey on multiple phones. Same login / account.

They should all be able to add new clips but also have ability to SEE clips added from different phones (same SwiftKey user!) 

I'm speaking about - SYNC. 

Our clipboards clips AREN'T BACKED UP AND SYNCED.

I have so many of them set-up. Do u know how much TIME  I have spent setting Pinned clipboard clips and shortcuts up, just to lose them all? :(

Please, SwiftKey team, SYNC them.

Or at least, give option to export and import! (XML, TXT, whatever - as long as Import exists, too!) 

I lose so much of my hard work because you DON'T backup/sync clipboard content and pinned items and shortcuts ACROSS PHONES, when SwiftKey account is the same...

I once lost my phone and bought another, enabled SwiftKey and NONE OF MY CLIPS were saved. :((((Such a big disappointment! 

Please give this HIGH priority, PLEASE.

Kindest regards, Helen

PS. Do you, other fellow SwiftKey users, agree that there should be Backup & Sync (and/or Import / Export) of our Clipboard's clips?Pinned ones, especially! 

It's awesome to know that SwiftKey can switch to Incognito mode automatically in Chrome/Firefox incognito tabs. But there's an issue.

The keyboard theme/UI for the incognito mode, does not show Accented characters. This causes serious problems while typing or want to type fast.

Solution :
1. Implement the feature, to show all Accented characters, custom theme in incognito mode (just don't track the typing, and that's all).
2. Give option to turn off Auto incognito switching.
3. Give option to turn off incognito in incognito tab (may be vulnerable).

Keyboard constantly crashes on new beta update had to dissble

A couple of versions ago, SwiftKey introduced a new feature called 'toolbar' for easy access to all kinds of features.
Great, though I'm never ever using it.
In fact, I don't want the extra bar to take up screen space because I don't use it anyway.
While typing though, I find myself pressing the +button in the top left corner every minute or so.
This makes me have to close the bar again with the x button, in order to get rid of the useless toolbar.
Introducing new functionality is great, however, please also give us the option to disable this functionality, if we never use it anyway.
I've been using SwiftKey for ages and this has been the only complaint I've had so far.
Thanks

Have been looking for a keyboard that has it all and SwiftKey works for me for the most part. But it's kind of annoying how I have to switch to a different keyboard every now and then to enter kaomoji or Japanese emoticons like these - (๑•̀д•́๑)ʅʕ•ᴥ•ʔʃ
Would be really nice if these could be made default or as an add on in the SwiftKey keyboard

Please make an option for a photo theme to be able to change the color of the letters on the keyboard to something other than white

This is driving me crazy. I get spaces before, but not after, semicolons, colons, etc. But I get spaces after opening parenthesis and brackets. And spaces where there should be nine around apostrophes and quotation marks.
Consider these un-corrected lines:

Flavors :
Well go then ;don't come back.
Trey 'a coat
--(should have been "Trey's coat". Even tap-typing it didn't work the first time).

Why hasn't this been fixed yet? I love SwiftKey, but this is enough to drive me away.

Hello,
When I switch to the emoji in the last version, the page shown is a crystal ball (apparently it is the beta predictions), instead of the "recent" (with the clock page). Does anyone knows how to change that ?

Edit April 26, 2018 : well, it looks like the problem has been resolved with the last version. Thanks!

They only reason why I don't like swift key compared to gboard is due to lack of quick access to voice input. Can you please bring voice input key top right as it's currently placed in the gboard. To be honest Windows phone keyboard was so much better.

May we please have the interrobang character, ‽, on our keyboards? Perhaps as another option when long-tapping the full stop key?

I have Swedish and English activated, because I tend to use both languages. But whenever I'm typing a sentence in Swedish and hitting the letter "i", Swiftkey changes that to "I" (capital i) instead, even though my intention was to write "i" (which is a really, really common word in Swedish, meaning "in"). I've tried multiple times to tell swiftkey not to suggest "I" at all, but it doesn't help.

I'm pretty sure the reason is that "I" is an English word, which for some reason takes precedence over the Swedish (equally common) word "i". Please, please, could you develop the software such that the English suggestion does not automatically takes precendence in such "ties", but let it be based on the language the previous word belonged to instead? That would help a lot!

This feature is requested a long time ago, and I need it. I want the possibility to move the cursor while swiping over the space bar. Arrow Keys are useless, because I always accidentally press on the left arrow key instead of the space bar. Add this, immediately, please!

When you're typing away with the Swedish language and layout, you're forced to go back and correct all the "i''s. Swiftkey autocorrects every single "i" to a "Capital I".

We never have or ever will use capital "i" mid sentences.

I use three languages on a daily basis.

Having three languages turned on at the same time doesn't work very well, so I have to keep switching one language off and another on multiple times a day, it's a 6 step process...

Please make it a lot easier to switch languages!

Settings option to Turn off auto spaces

So many users have complained about this auto-spacing issue that it surely must be becoming embarrassing to SwiftKey and for as good as SwiftKey has been in other areas, this one failure to address the problem is driving users right away from your products. For credibility of your name being ranked highly, you need to address this problem as soon as possible and it is entirely technically possible to code a fix right now and gain some loyalty back again.

This problem has been an ongoing issue for nearly 12-months now.

Refer to:
Turn off auto spaces:
https://support.swiftkey.com/hc/en-us/community/posts/115000392469-Turn-off-auto-spaces

This is a global issue across all devices!

SwiftKey Version Number: 6.7.3.30

Hi, could you modify the numeric keypad by adding a key to copy, a key to paste, and a key to select?

 Hi,

I've been using Swiftkey for years now, having tried many many alternatives and finding it far superior than other options.

The only thing that is missing is the option to customize a key. For example, replace a symbol with another.

I have almost no use for the comma(,) and I use the question mark(?) all the time and the question mark needs two presses which is annoying, and really slows typing.

I am guessing Swiftkey has statistics of people's keypresses, they can check frequency. My guess is most people use the question mark a lot more than the comma, so why not make it default instead of the comma (if not adding the customize feature).

Many thanks for the best keyboard.

Hello, I'm a beta user, I don't bother with any other keyboard apps, this one is perfect. I do agree with all post that the voice to text button should be easier to access. Why can't you just create a custom keyboard (or two) 😀 with the key placement stand alone by itself...

Hi,

I have the languages English (US) and Swedish enabled.

Whenever I type a Swedish sentence, swiftkey will capitalize the word 'i' (which means 'in' in Swedish).

Swiftkey should be able to determine that it is in a Swedish language context and NOT apply English language rules.

best regards
Håkan

Would love the option to include a delete key on top of the present backspace key. A lot of efficiency gains could be had by allowing me to delete rather than having to tap and move precisely in order to use the backspace key.

Tldr: have the keys that allow me to delete going right or left.

As it is possible to use 3th party keyboards on Android Wear if would be really nice if you would make it available.
First of all there are only a few language supported on AW therefore a keyboard which support more would be really successful.
Secondly all the words and usage statistics which the keyboard learnt on my phone and tablet could sync make it easier to type on a small screen.
Please if it is possible, make it happen!

Thank you!

I am a loyal user of the Swiftkey keyboard!  Unfortunately the keyboard does not function properly on my new Samsung Galaxy S8. It jumps ahead a space mid-word then continues typing the word but at that point it is not a real word because it is the second half of the word. This is the case with about 50% of what I type.

Hello guys. Please consider adding the WORKMAN keyboard layout. Its supported by most major desktop OSes but android is yet to catch up.Thank You

Hello,

I would like to ask you to make available a QWERTY layout for Portuguese with the letter Ç, just like there's a layout for spanish with Ñ. It's horrible having to long press C everytime we want to put an Ç. Ç is as important for portuguese just as ñ is to spanish. Please make it available.

Thank you,

Albert Passos

Hi Swiftkey team. I really like your keyboard and it's prediction system, but unfortunately can not use it because it does not have the most widely used in Lithuanian layout in Lithuania. It is QWERTY keyboard with Lithuanian symbols hidden number buttons:

1-ą;2-č;3-ę;4-ė;5-į;6-š;7-ų;8-ū; (9;0;- skipped) =-ž;

Would it be possible to include this layout to your App. Because I really want to use it but it is really uncomfortable with other keyboard.

Lately this app has taken a downturn. It constantly puts in the wrong word. When I backspace to fix it, the word I just input shows up. Ugh! Why wasn't it selected to start with. I've stopped and deliberately made sure I swiped exactly from letter to letter, and it will still put in what it wants to, but what I swiped or what my history would predict. It not only suggests by preemptively puts in a word I rarely use over what I've just used or have used hundreds of times since I stated this app.