Microsoft SwiftKey Android Support Forums

I have bee using swiftkey for years and there is this one bug that is annoying. Some words auto capitalize in the prediction in the middle of the sentence. I am using S7 edge. I have already cleared and deleted my account history and data to start anew. Despite this the bug is still coming back.

I find that the source that SwiftKey uses to find GIFs is lacking. There are a lot of sources on other apps that have more relevant GIFs, that you cannot find using SwiftKey. Is there a way to add certain sites/sources to the GIF search functionality in SwiftKey?

Please remove this new info icon and allow us to add seventh shortcut?

Since a few updates ago, there is now additional empty space below the spacebar and the last row of keys. Accidentally touching that space closes the keyboard while typing which is very time consuming because I have to keep manually opening the keyboard. I have tried re-sizing the keyboard but it won't allow me to extend into that empty space at the bottom. Please see two attached screenshots. Can you please fix this or allow us to eliminate that space?

I have seen several Forum entries and tens of 1 star reviews about this, so just to mention: The Backup and Sync is not working. It'd be nice if you'd, you now, react to any of the posts.

Another issue is the Web Login for both the forum and the SwiftKey Data page. I don't know if this is a recent development, but Chrome (both mobile and Desktop), and I'm pretty sure Firefox too, are blocking third party cookies. This seems to make it impossible to login with both Google or Microsoft (The Google button is grayed out and other login attempts result in an error that cookies are disabled). Virtually all other Websites I use seem to login with Google just fine, third party cookies enabled or not. For people not very tech experienced it will be impossible to login (maybe that's why I don't see hundreds of posts about the sync issue...).

I use a work profile on my Pixel 2XL so I can access my work email (duh!), and until I upgraded to Android 10 I had my SwiftKey keyboard in both my personal and work profiles. But now that I've upgraded I've lost SwiftKey from my work profile. Argh! Can I get it back? It's a real pain to have different keyboards in each profile!

I am always removing "OK" from the prediction and it will just reappear all the time. It says "OK" successfully removed from learned words but it will still be there as the auto correct so if I do no click on the ok on the left it changes it to OK. It happened multiple times just writing this.

When the force dark mode feature is used in Android 10, the SwiftKey designs don't work as expected. Light and dark colours are messed up

Sync won't work on a new phone. Pls fix!

3 QUESTIONS IN 1 > 

HOW TO BACKUP AND RESTORE ALL CLIPBOARD CREATED SHORTCUTS?

I want to create a backup file from all the created clipboard shortcuts.

AND OVERVIEW IT?

in my phone i can't organise the shortcuts, i can only create a lot and scroll through the created shortcuts and edit them when i can find them. But after making hundreds of shortcuts it is frustrating to lose an overview and not be able to organise them all on Alphabetical order and in a spreadsheet file or anything exportable to a cloud - document - excel conversion so i can keep the shortcuts and export the file to another device and use them all again on that device.

This could be handy for educational tool on schools and universities with standard shortcuts.

Also it would be great if the overview is possible in a spreadsheet so people can really learn the shortcuts and overview them, edit the ones they want to edit and restore the file to the device or devices.

AND EDIT IT IN A FILE?

Talking about a dowloadable file is the first thing we need to do if we think about shortcuts on keyboards.

Swiftkey would be the best app if it allows users to create a file and make them able to edit these shortcuts personal in an editor online or on a spreadsheet cloud environment.

Stijn.Online

For instance, maybe I prefer the $ to be associated with a long press on D instead of X.

I can't find baybayin keyboard in language section

HELLO!

I got extra Keys for "Ä", "Ö", "Ü" , so those are no problem for me, but the german "ß" is so dumb!!

Everytime you wanna use it, you need to long press "S" and then move from the default "#" to the "ß".

Can you at least set up the "ß" as the deafault one? And not the Hashtag? This would make so much more sense. Caue its more often in use!

Its so dumb, that they dont fix easy things like that!

Hallo,
i use SwiftKey for years now and today i wanted to log me in in my SwiftKey account on my new Phone (galaxy s10+). I can only choose between Google and Microsoft. I tried it with Google because this is my Mail Adress which i used for my SwiftKey Account. When i click on Google there is a white loading page and it is loading and loading and nothing happens. I can log me in to my account on the SwiftKey Website. My password for my SwiftKey account is different to my googlemail account. Want can i do? Please help

I just switch from iOS SwiftKey to Android Switfkey and the keyboard is a bit different. Its smaller, which is okay... But the punctuation is different. On iOS when I would type "oh my gosh!" for example, the keyboard would revert back to the letters after I typed the "!" and pressed the spacebar. I can't find an option for this. Is there one? If not, PLEASE fix this! 

Another thing is the keys are in different places so I'm finding it hard to adapt. Adding a layout option for the keyboards would help. The bottom row of symbols has 8 symbols instead of the 5 I was used to. I am sure I will adjust, but it would be a nice feature for users who are switching keyboards.

Hi! I find the New square "full keyboard" button when in compact Mode bothering. I only use compact because I love to use my phone with one hand and with the button I keep making the keyboard complete all the time. Could you Make it optional in order to remove it? Thanks

It's awesome to know that SwiftKey can switch to Incognito mode automatically in Chrome/Firefox incognito tabs. But there's an issue.

The keyboard theme/UI for the incognito mode, does not show Accented characters. This causes serious problems while typing or want to type fast.

Solution : 1. Implement the feature, to show all Accented characters, custom theme in incognito mode (just don't track the typing, and that's all).
2. Give option to turn off Auto incognito switching.

I can't find any references to Undo keyboard shortcut. For example, to undo Delete or any other command. Am I looking in the wrong place or it doesn't exist at all?

Hi all,

don't know if this has already been asked, cannot find it in the forum search. The thing is I'm an old guy, I've started chatting when we still had the BBSs and Internet was almost unknown. Because of that I hate all those damn emojis, all that bitmap wasting just to show stupid faces, and silly objects, and flags and who knows what other weird stuff. So, is there a way to quick access the text-only emoticons, ie, those you can type by just using brackets, two colon and the like :-) :-/ :-(

Previous versions, I could keep the Enter key pressed and at least a top row with a clock icon appeared, and from there I could see my last typed emoticons. Now, text emoticons are not under the clock anymore and the text emoticons tab :-) is just the last one, and it's very impractical to access it this way. Can the order of those tabs be changed? Could you bring the text emoticons back to the history tab?

Thanks in advance for the help.

it seems that the text based emojis [ :-) ;-) :-( etc] no longer show in the most recently used emoji list. is there an option to revert this back to previous behaviour?

How about gettin a button for the bitmoji app like the Google keyboard has?

The first three words in the predict bar.
I accidentally deleted one of them "the 😂 emoji"
And right now I need to get it back without losing any data.
Any solution? I really need it so bad!

Hello!

I just started to use Swiftkey, and I love it, but the fact how the letters ß, ä, ö, and ü are handled when typing in German are a complete deal-breaker for me. It's such a simple thing, and I honestly don't understand why it's not implemented in a smart way.

In order to type an 'ä', you have to long press the letter 'a', then the '@' appears beneath your finger, and you have to move to the letter 'ä'. In German, the letter 'ä' is just a normal character, and it is used a lot more often than the letter '@', so it should be the other way round. After the long press, the 'ä' should automatically appear beneath your finger, so you just have to long press it, without the extra move.

The same thing applies to ß (after long pressing the 's', the ß should be standard, instead of the '#'), for o (where the 9 is standard instead of ö), and the 'ü' as well.

Gboard, and any other keyboard (to my knowledge) implement it in that way. So you just have to long press the u, in order to get a ü, and so on. It's fine if you have to move your finger for characters that you don't need that often, but ä, ü, ö and ß should be the first choice when long pressing.

Thanks,
Kristian