Microsoft SwiftKey Android Support Forums

Hi guys,

How to submit a feature request

If you've had a really good idea and want SwiftKey to hear all about it, the best way to do that is to submit it via the 'Feature Request' form here:

https://support.swiftkey.com/hc/en-us/requests/new

We look forward to reading all your requests and improvements.

The best way to post a question

Often, when typing a post, the point of typing is mysteriously moved backwards in text by a few words or a couple of sentences and I'll find the last 3 - 5 words I've typed are showing up in the middle of some previous text for no apparent reason. It is very frustrating to have to go back and delete perfectly well-written text from the middle of another sentence and then retype that text. It is frustrating enough for me to have sought out this forum, and if no fix is explained to me very shortly, I will update my Play Store recommendation and uninstall your keyboard app.

When using flow, if there's a error and I don't notice and use arrows to go back to the correction spot and start to type, the cursor suddenly jumps to the end and changes the last word I typed.  This is a very new development and super annoying.

I have Android V12

SwiftKey V 8.10.14.5

Hello,

I would like to report crashes ocurring on my phone.

This happens in apps, if you tap to some input, the keyboard just won't show up. Tapping elsewhere and focusing other input also does not work, same as closing the other app and reopening, when this happens, the keyboard just won't show up anywhere in the system. The only thing working is going to SwiftKey app info, force-stopping the app and then starting the keyboard from the app drawer.

For me, it happens a lot in Slack application. Right now, I don't recall other app crashing it, but that also means I cannot say if other app does it or not.

Phone: Vivo V2050 (also marked as V21 5G)

Android: Android 12 with April security update

Keyboard: SwiftKey beta 8.10.15.2

Log: would like to attach, don't seet he option here on mobile though.

Thank you! 

I'm on Android with SwiftKey 8.10.13.1 with Dutch and English enabled. In a recent update in the last couple of months, SwiftKey has become quite destructive in splitting words in the smallest possible sensible components instead of the largest ones. This is annoying, because Dutch is a compounding language. That means we glue compounds or derivatives together, much like German, so we can have words like slaapkamerwekkerradio. SwiftKey doesn't like this. It especially seems to have an issue with words that have a preposition as a prefix/suffix. For instance it autocorrects "inspanning" as "in spanning", "vooraan" as "voor aan", "uitgeven" as "uit geven", and so on. This is only recently happening (somewhere this year), but it is quite annoying. I wish this could be remedied because I find that I have to correct SwiftKey much too often these days.

When in portrait mod , SwiftKey functions properly, but in landscape mode it overlays the input dialog with a blinding white input box that fills the entire top of the screen. It occurs with authentication dialogs, when entering an app review in Google Play store, etc. This is quite a shock to the eyes when working in dark mode.

The problem doesn't occur with Samsung keyboard. 

Devices :

• Samsung Galaxy S8+, Android 8
• Samsung Galaxy Tab S5e, Android 9

There is one thing missing from this keyboard to make it perfect, in my opinion. Something LG keyboard has and is very useful: the ability to change the most used punctuation key(s) near the space bar. Right not there is a "," and a ".", the latter having a drop-down menu. I would like to be able to change them to what i use most. In LG, this is possible and you are even able to move their location (left or right).

Would you consider implementing this in the future, please?

I realize that you want to try to keep everyone happy, but we should be able to use adult orientated gifs.  As an adult, I am fully capable of knowing when it's appropriate to use them and when it's not.  A toggle that is turned off by default, but to allow us to turn them on would be great.  Right now, I have to switch between keyboards to use them, which is obviously not the solution that I should have to use.  Especially with such a great tool as this is :).  

Hi.  I've installed both English and Norwegian languages.  When I type the letter i gets changed into I.  This is ok in English, but i is a very common word in Norwegian so I'd like to remove the entry i->I from the database and then remember to press shift+i when I type in English.

I've tried to longpress I and select remove entry, but it reappears every time.  Any suggestion?

I just got a new phone and I thought all my data and settings would transfer over when I installed the app on my new phone, but it hasn't. Please help! I'm on android.

Hi,

I've been trying to make my clipboard sync feature work for hours, but I'm not being able to do so.

I'm in a Samsung Galaxy M51 (Android with latest updates) and Windows 11 (latest updates too). I'm logged in the same Microsoft account (@outlook.com email) on both of them, but it simply doesn't work.

I've already enabled the clipboard history and sync in the Windows PC, and enabled all the selectors on the Swiftkey app under teh Clipboard settings

What should I do?

I have been following the SwiftKey support steps here to enable cloud clipboard syncing between my Windows 11 laptop and Android phone (Samsung Galaxy Note 8).

I've ensured that the cloud clipboard and sync settings are enabled on both my phone and PC, but whenever I copy a URL on either device, it doesn't show up in the clipboard history on the other device.

Am I missing something or looking in the wrong place? Please let me know, any help is appreciated! Thank you for your time!

Recently, when I use voice-to-text on my Surface Duo it appears for about a second and then disappears.  Of course, this is frustrating as I use the voice-to-text feature a lot. I used to use Cortana on my Windows Lumina 950 and it was great!

настроила синхронизацию между компьютером и андроид-клавиатурой, если я копирую текст на телефоне, я вижу его на пк, но наоборот не работает. пробовала и автоматическую синхронизацию, и ручную, но работает функция только в одну сторону. очень бы хотелось иметь возможность полной синхронизации, в чем может быть причина?

телефон xiaomi redmi note 8 pro, версия swiftkey 7.8.9.4, пк с windows 10

一、每次语音 录入 完成后， 都需要点击文本框， 才能输入文字， 这非常的麻烦。

建议每次语音录入 后， 直接在文本光标处输入文字， 而不应该再要更多的操作， 这还能减少一些 失误的操作（ 字体过小的页面经常点错了位置， 使文章变得一团乱 ）。

语音输入应该先定位后输入，而不应该先输入后定位。

二、 中文语音输入 的过程中， 两次输入中间插入了一个空格， 这是很不合理的。

中文和英文在这方面有很大的区别， 中文词语之间 基本不需要空格， 不像英文每个单词之间都要空格。（这帖子就是用 语音输入的， 这么多无意义 的空格 让文本变得非常奇怪。）

三、 语音输入某一小部分并不准确， 这需要一个快速更正的功能 提供 辅助。

四、 建议可以设置 单独的 语音输入 按键， 对于常用语音输入的用户来说， 长按＂，＂来调用语音输入并不方便。

Since I got my Samsung S22 Ultra on Android 12, I can't use COPY/PASTE with Windows anymore!!!! When I switch it ON in the SwiftKey app, it automatically reverts to OFF and I get a message saying that there was something wrong with my account".... 

I have already uninstalled and reinstalled the app and every few days, I'm getting this problem again! 

Eu não sei o que fiz, mas mudou a posicao das letras no meu teclado.
Antes era ASDFG, agora está QSDFG e mudou onde as letras ficam posicionadas no teclado.

Hi 1-When ever i type any command in terminal emulator or termux SwiftKey enter extra characters and while entering command characters doesn't appear on emulator screen i have to select gbord for entering commands 2nd-Delete or backspace button is too much lagging while erasing long characters. i used it on android 10,11 and 12 in different mobiles but same problem