Microsoft SwiftKey Android Support Forums

my swiftkey constantly autocorrects the following to the following

dad to sad.  My dad is going into depression from me calling him sad all the time

new to jew.  no jokes here.  this is just not ok.  

i can't delete either word out of the dictionary because they are actual words.  please help!

Hi all, I write to you with a severely altered typing position as whenever my palm so much as looks at the 123 key it switches to symbols, and I have tiny hands too! This issue is very frustrating because I love SwiftKey 😕 

I'm attaching a video with touch data to help show what's going on, it's kind of hard just by explaining 😅

https://vimeo.com/334441560?ref=em-share

In the video you can see that it's touching the bottom left corner of the screen and activating the 123 key—even if it isn't there! However, my palm doesnt even activate that key unless I'm holding/touching another key at the same time... I've got a suspicion that it's got something to do with the new Android Pie nav bar on the galaxy s9, as I've when I have the keyboard in float mode, it only happens when my palm is touching the gesture nav handles at the bottom, and this issue didn't arise until I updated, but I don't particularly want to roll back... 

All help is appreciated!

NEW DEVELOPMENT: if I move the keyboard position up on the screen, and my palm is ALREADY touching the empty space beneath when I begin typing, none of the keys will get pressed at all... 

SwiftKey 7.2. 8.25
Issue with the Right and Left arrows when hebrew
Isuee found anywhere, browsers, note app.. Etc..
Thr right and left arrows are swapped. The right is left, left is right.

Android keeps giving me options when I use voice to text.
It stops and gives me3 sentences to chose from.

How can I stop this and just do voice to text directly?

Thanks

Porque no crean un teclado blanco con solo las letras negras, sin los símbolos. Como el Nickel-Light pero que los símbolos no salgan.

How to stop auto space after period in the Google address bar.

if i subtract a letter, a whole bunch or phrases come up and all predictions are off

I am seeing typing errors with the updates in the last couple of weeks. Examples:
1. After you pick a suggested word and then type a closing parenthesis followed by the period key, the period replaces the parenthesis.
2. And when you start a new sentence after that by swiping, say, the word The, it repeats the first character of that, ending up with TThe.

Why is this keyboard constantly growing? half of the phone covered :) why a more practical way is not followed. The number keys and other shortcuts can be in the form of scrolling in single lines. letters are too small letters are not pressed

When using zhuyin layout with physical keyboard it seems to function as pinyin instead 

can this problem be solved?

نرجو منكم ان يكون الشكل الرسمي للكيبورد مشابه لشكل الكيبورد في نظام ويندوز فون ولذلك لسهولة الكتابة بذلك الشكل وتباعد الحروف عن بعضها ووضوحها وانا متاكد من ازدياد مستخدمين هذه الكيبورد و نحن نشكو منكم تراص الحروف وعدم سهولة الكتابة بهذا الشكل الذي انتم عليه
وشكرا لكم على ما تقدموه

when i press in the middle of a long word the cursor jump to the end

How can I lock the numbers, e.g in Excel sheets?

Bonjoue,
J'utilise certaines applications avec les quelles la predictions me gache l'expérience. En effet avec les applications d'apprentissage de langue, je narrive pas à désactiver cette fonctionnalité qui gache mon apprentissage des langues.
Comment faire pour la désactiver ?
Si il n'est pas possible de la désactiver, Pourriez-vous développer la fonctionnalité ?

Merci

This is rather irritating. Every time I type mo, it changes to ko. I have tried to remove ko from the Filipino dictionary but it keeps on coming back. Need help to address this.

If I use a custom theme the navbar doesn't change the color of it and it use the same colours for all of them, please fix it

In Chrome Remote Desktop the backspace key needs to be long pressed for several seconds before it starts responding. After it does, single tapping works until any other key is pressed after which this procedure needs to be repeated. This is an application that does not support autocomplete. However other keyboards (like Google's GBoard) do not have this problem. 

You are quoting gdpr to force age verification of your app then threatening to delete and disable the SwiftKey account. First thing the app is good, it works smoothly. Second thing. Why do you need any details for what is a free app anyway. Most apps verify everything you need to know through the initial purchase and app store whether it be free or paid. Third thing. I am now becoming very irritated. You threaten to delete my account that I never set up in the first place but your age verification does not work it hangs and does nothing. So not only are you annoying users with your aggressive threats and imminent  timescales you make it impossible to do so. Fourth thing. You are mis-quoting gdpr. I never gave you any account details in the first place and gdpr is very clear what you can do with personal data whatever the age. You asking for age verification and more details than I want to give are actually in breach of gdpr. This would include the use of threats of account deletion to scare details out of people and I have reported your company for gdpr abuse. I would very give a strong rethink about your policy and I would respond much better to a rating request. 

Why have you not added a toggle to disable the period key which would then, by proxy, lengthen the space bar?? This would fix the issue that most of us are complaining about and for a full stop period we'll still have the double tap on the space bar ability. I feel this is to a laughable point where you haven't come to this simple conclusion. Removing the emoji button/key helps, but just not quite enough. Please code this period toggle in, similar to the emoji button, to help us ALL out!

Good day. Numerous attempts at downloading Afrikaans, the app keeps saying 'Language cannot be saved to storage pack'... I can't find / see any information to remedy this problem. Please assist. Phone is a Huawei P-Smart 2019

When we type, can't attach contact name and number

I've had a swiftkey account since they were paid.  I haven't set up SwiftKey on my phone for the last few months, and decided to go back to it.  I tried using my google account, as that's where I think it all was, but nothing was there.  So I tried my email account, and somehow got a new account set up under my email account, but no setting there either.  I never deleted my account, just quit using it.  Did all my settings go away? There was at least a couple of years worth of data there. 

I have no idea why huawei suggest to use swiftkeyboard. Compared to the old huawei keyboard swift is easier to change language types but very uncomfortable in writing. I cant even find some of the usual Words in Chinese. In special when I try to type wordsgroup swift will always fail to make the right connection. Well its ok cause I can find myself Word by Word, but sometimes I Just cant find a correct singel Word Instead I need to retype the whole groups in form of words by words. By the way, the Problemes when typing English is also shown in this text, I habe made a lots of correction and the imagination from swift always leads to wrong spelling. Why huawei chooses swift?

I want the Emoji panel to remember my last position, it is annoying to get back to this magic pnael.
At least give a choice to opt out.

I am trying to bring my personal word list into my new phone from my old one. The email address for my account shows the same on both phones and the SwiftKey account ID # is also the same. SwiftKey sync is enabled on both phones. The old phone is a Moto E1, the new one is a Moto X4.

My old list contains four years of words. The "Backup & Sync" item on both phones reports that syncs have taken place but in fact nothing has come over to the new phone. On the new phone, SwiftKey behaves as if I am a new user.

The SwiftKey word list is the only data that I have been unable retrieve from my old phone. I understand that the stats start from scratch on a new device but I don't care about those. Surely there must be a way to retrieve my old word list. Please help me to do this.

Hey there, before I swapped to my current phone I used to have no issues combining tapping each letter to swiping the word, but when I try to do it now it always registers my first letter of the swipe as a tap then swipes the other letters, ending up with two or more different words. Any idea how to fix this?

I have a Galaxy S10+ and more often than not when I'm trying to write something in an app or a webpage I'm left to "write in the dark" since the writing field stays behind the keyboard. I've tried fiddling around with different SwiftKey setting, resizing etc, but nothing helps so far..

Not intelligent enough, the app won't remember the words I type frequently. I have to scroll down to search the words i want each time, that really tired,I mean Chinese input.

When I'm typing in rapidfire, the swipe function will sometimes be triggered on the space bar, switching my keyboard layout to my Japanese layout... Like the emoji button, can you remap it elsewhere? Maybe to a long press function of the number/symbols button.