Microsoft SwiftKey Android Support Forums

Liebes Team,
Ich gehöre tatsächlich zu den zahlenden Kunden und wünsche mir die Umlaute auf der Tastatur zurück.

Hi. My SwiftKey keyboard automatically changes itself into small.

I prefer to use large size but after been set to large it automatically resizes itself to small within couple of days. How to resolve this issue? Thank you. Please reply back with solution at earliest. 

I was able to type Chinese (cangjie Hong Kong ) and English when using the English keyboard before, but after the 10 August update, this feature is gone. It would be awesome to have this feature back asap, as most of the hongkongers uses both traditional Chinese and English when communicating with others at the same time, it'd be convenient for us so we don't have to slide the space bar to switch to another language if I just want wanna type a few words in Chinese or vice versa.

I followed this: Why does my Gmail Personalization keep failing? and my Gmail is set up for IMAP and works fine, but it hasn't personalized for almost a year.

Among the apps Swift Key connects with are only my social media & Gmail account. But it doesn't appear to be connected to my email app or any of the Ms products I use like Word. As a result SK doesn't appear to be learning much or able to personalize via its auto correct features.

Is there any way to expand the number of apps it learns from?

I have autocorrect off everywhere I possibly can. SwiftKey keeps replacing my words, sometimes with nonsense words that I have never even heard of, and I am beyond frustrated. I have reviewed the forums here, and I have tried the suggestions with no help. One example of a correction that happens often is it changes the word "his" to "historical."

Just like you are able to set the sensitivity of clicking buttons in milli seconds, it used to also be possible to configure the distance / sensitivity of the backspace gesture.

I can't find that configuration anymore, was it removed?

Noooo Facebook support for gifs from this app! Only two options are "add to profile" and "new post"! Why no ability to add to a post?!?

Hi,

I have a Galaxy S8 Plus.  I have an S6 too.  I moved from the S6 to the S8+ and immediately noticed that my saved words that I migrated over using the account feature weren't working correctly.  I tried everything and nothing worked.  But as time has gone on, the predictions and random words generated are getting more bizarre and seemingly random.  I've uninstalled, reinstalled, but still nothing.

There is another annoyance and that is the random resizing of the keyboard.  I have it set to the largest and again, seeming for no reason, it becomes the second smallest size (I think) and will not change back.  It does, allow me to make it smaller.  The first time this happened, I had auto screen rotate turned off and set to portrait and I was able to get the correct size keyboard back by enabling auto rotate.  This time, no amount of toggling the auto rotate seems to help.  My keyboard is too small for my fingers and it is causing many typiing errors, but that is made infuriatingly worse by the fact that the predictions for the spelling errors are seemingly random words that have no bearing at all.

FInal gripe is not being able to turn off the pink wiggly line thing when typing.  That is very annoying.

Things are broken and have been for a while now, please don't make me go back to the Samsung keyboard!  Thanks (y)

I use a Android 4.2.2 tablet and since about 2 months the arrow Keys are no arrows anymore but rectangular blocks. 

I set the tablet back to factory default and cleared cache etc of Swift keyboard but no results. 

What can I do? 

Regards 

Niels de Boer 

Witam. Gdzie mogę zmienić to, aby nie pokazywało mi znaków w głównym polu? Tak jak jest to w niektórych zdjęciach w sklepie play. Jest to bardzo męczące kiedy chcę wybrać znak akceptowany a w pierwszej kolejności po pokazuje mi się małpa czy inny znak. :/

Since getting this new phone (galaxy s8+ I have had to reduce the size of my keyboard twice. I am now down to the smallest size available to me yet my keyboard is actually bigger than it was when I started using this phone. It takes up over half of my screen and when I'm typing I can usually see only about two or three lines of text. Any efficiency I gain from ease of use and familiarity from years of using SwiftKey have been negated by having to constantly scroll up and down to see what I'm writing. I'm hoping I can get this remedied as I really like the product but, until I can relegate it to a reasonable portion of my screen, it is no longer usable for me.

Hi

After today update to version 6.5.8.26 there is a small glitch with free space near predictions. Look at this

Now:

Before update:

I downloaded and tried a few themes. I would like to have my favorite themes listed in the "YOURS" tab. However, all the themes I have tried are listed there which makes it very confusing.

Is there a way to remove the unwanted theme in the "YOURS" tab? I have seen in other post that I should uninstall Swiftkey and re-install again. This is not a convenient solution because this will still list all the junk themes from the premium pack and alll free thems I got under my account before the themes were free.

If there is no way, may I suggest a feature?

1) Rename the tab name from "YOURS" to Favorite

2) Add an option to remove a them from the Favorite section.

Thanks in advance

On my LG G5 keyboard in landscape mode, one hand and undocked is very small.

Android 7.0

SwiftKey Beta 6.5.7.21

I've been a SwiftKey user since the very start of the app. I have used it in Android and iOS. One thing is missing: Why not let the user create their own theme? At least the ability to choose colors and fonts.
This would push your keyboard over the top!

Great product!

Greetings,

I've recently switched to Swiftkey because I'm having some problems with Gboard. The one major thing I miss from that, however, is its wonderfully simple and intuitive 'gesture delete' function. You should really, REALLY check it out to see why it's so much better than just pressing and holding the del key and hoping you can release it in time to avoid deleting more than you wanted to. This is particularly important on a system like Android that doesn't offer any ctrl-z type undo options. All you do is swipe left off the del key until the text you want to delete is highlighted, then release to perform the delete. If you swipe too far you just have to slide back towards the del key a bit first. Simple!

I also find it mightily frustrating that the last word entered by flow typing can't be deleted with a single tap on the del key. That's how every other 'swipe' type keyboard app I've tried works and it seems pretty obvious to me it's how it should be. I realize this has been asked before and rejected, but I'd urge you to reconsider and at least make it an option.

How to write combined words in marathi?

Hello - Within the last couple of updates of the Swiftkey Beta app, underlined text has begun appearing in the predictions bar at times while I'm typing. I just switched back to the Swiftkey app and this underline does not appear ever so it doesn't appear to be a system-wide phone issue. What is this underline? I find this incredibly annoying, especially because there doesn't appear to be any discernible use for it. I just typed 'Is' and it was underlined. If this is going to be added to the regular app going forward, could we also get an option to turn it off? Any help would be greatly appreciated!

Thanks in advance!

I've been using Swiftkey for as long as I can remember and really like the app. But when I switched to the Oneplus 3T recently I noticed some lag when swiping the "period"-button to make either a questionmark or an exclamation mark. I've tried both the beta app and the regular one and both are the same. Does anyone notice the same thing? It works fine with all my other phones.

It's not a terrible lag, but still noticable and pretty annyoing.

Any tips for me?

I found this link https://vip.swiftkey.com/index.php?/topic/16888-swiftkey-lagging-update-64478-needs-more-info/#comment-87491 but couldn't find any more. That's the exact same issue as I have.

Hi,

with the microsoft outlook Android app 

https://play.google.com/store/apps/details?id=com.microsoft.office.outlook&hl=en

Swiftkey (happens with both the normal and beta versions) starts lagging horribly. i.e., you need to wait a really long time (a  few seconds) for any key to appear on the screen. scrolling is slow and everything is slow. it feels like the phone has locked up. everything is back to normal once I kill outlook. It's fine with the stock samsung keyboard btw.

I'm running this on a samsung S7 with android 6.0.1. stock firmware supplied by my carrier. firmware version is g935Fxxu1cpl1    baseband version is g935fxxu1cpl2

Thanks,

Raj

Is it possible to have SwiftKey *not* remove the preceding space when an underscore is being inserted?
This issue (along with a few others) was raised as far as December 2014. Unfortunately, it hasn't received attention from the developers.

It's rather frustrating having to go back through typed text to correct things from

"It_should_ be fixed immediately" to "it _should_ be fixed immediately".

Ordinarily it wouldn't be a problem if you could simply backspace and correct it. However, fixing this 'typo' requires a careful placement of the caret (which isn't at all easy) then inserting a space and then moving to the end of the line to continue with the text.
This slows text input especially when writing formatted text on WhatsApp and Telegram, both of which use the underscore for formatting.

Neural network only seems to work for predictions? Not autocorrect? Is this accurate? If so, why not enable it for both? Thanks.

First of all sorry for my english (it's not my natural language) I found a lot of similar issues report but can't resolve my problem. I have been using swiftkey for years and is the first time I have problem. I had buy a new phone (Xiaomi MI A2 Lite) and  had installed swiftkey like always but when I try to login to my account in the screen that let you choose between Gmail and microsoft  I choose gmail then I select my gmail account and the app goes back to the screen that  that let you choose between Gmail and microsoft and if I choose again, goes back again and again. Any ideas??

Thanks in advance

I recently switched to the Samsung Note 10+. I downloaded SwiftKey (as I have for years) but the size of the keyboard is too large. I try to adjust the size in the settings but I can't get it any smaller (it almost takes up half the screen). I'm not sure if others are having this issue or if it is something that may get fixed in a future update.

Hi, so I have my previous phone, that I've used for a long time. So I have many prediction words that I use there. Now I have a new phone, I logged in the same account, but it is not syncing with my data from that phone