Microsoft SwiftKey Android Support Forums

Hi, so I have my previous phone, that I've used for a long time. So I have many prediction words that I use there. Now I have a new phone, I logged in the same account, but it is not syncing with my data from that phone

Why SwiftKey is not predicting the words which are already in my SwiftKey user database.

Hi all,

I just performed a factory reset on my Huawei P30 Pro, and now all my word predictions are gone. I've tried all SwiftKey's troubleshooting advice, and backing up the app on my old iPhone, where all my predictions are working, then syncing on the Huawei, but still no luck. All is gone.

Do any of you experience the same issue? And does anyone have a solution? I've never had this problem when resetting my iPhone, and I'm quite disappointed right now.

Hope to hear from you.

I had a Xiaomi redemi Note 5

and now have  a Xiaomi redemi Note 6 pro (new phone)

I have installed Swiftkey on my new phone

However my Personalised Prediction  or Personalised dictionary does not predict

Under account , in Swiftkey setting, I can see my gmail address as expected

Cloud Predictions is ON

Is there a way to get my Personalised Prediction to predict

perhaps , is there a "dictionary " file, I can copy from old phone to new phone

Thanks

1. On Android it seems to force a fullscreen keyboard in apps such as Whatsapp (making typing replies impossible) but not in others (such as Chrome) where context is less important.

How do you fix this bug?

2. On fullscreen keyboard in landscape mode, the keyboard won't stay where you want it and instead will only go to the far left or far right.

This only occurs in landscape and fullscreen.

Again, how can I disable this and have it where I have specified?

Just that. The keyboard has the Y Low-left.
This is a problem

Many Users are not able to efficiently use SwiftKey as tap-to-type due to the errors that occur when spaces are inserted or deleted after certain characters.

SwiftKey AI will add spaces even when settings for all options are turned off.

Certain characters require double spaces to be spaced, and 'period' character will have spaces inserted directly after. The frequency of key press affects the displayed result - and it is different each time.

Data fields without the correct meta-tag will result in SwiftKey behaving differently - cut and paste - may or may not add spaces after. URL may or may not add spaces.

Pressing 'period' 20 times at a rate of 1 per second will yield a different result to a rate of 3 per second.

The behavior can be seen when typing an ellipses "..." or open and closed bracket "[ ] " or open and closed braces "{}"
Textbox tags on sites with it enabled in the textbox will mean that the "@" character will cancel unwanted behavior, and also "#" hash tags.

The replication of the issue is most apparent for continuous key-press of the period key - as stated above - and shows a lack of set behavior for AI, due to the inconsistencies. Time between key-press for a single character "period" should not yield different results.

Just create a toggle to disable insertion or deletion of spaces after characters or words.

This has been an issue for years now, and has constantly been ignored.
My forum post from yesterday has been ignored and deleted. I cannot find any reference to a post or support ticket posted yesterday.

Hi,

I would like to ask for you. I updated to Pie,my (Galaxy Note 8) phone. Ever since the swiftkey is useless. Pops up, but the letters are invisible. I trier the theme change, and reinstall. Please , we find a solution.

Thanks in advanced.

I only find full pinyin method in this software, can you add "双拼输入法"(double spelling pinyin), like what on windows10

Uso um Moto X4 e após a recente atualização do sistema para o Android Pie (9), o teclado do SwiftKey ficou gigantesco, mesmo colocando no tamanho menor. O teclado da Google fica no tamanho normal. Queria saber se tem solução pra isso, o que gera esse problema, senão eu terei que desinstalar o app. Abraços.

~~~~~~

I use a Moto X4 and after the recent system update for Android Pie (9), the keyboard SwiftKey became gigantic, even putting in smaller size. The Google keyboard is in normal size. I wanted to know if you have a solution to this, which generates this problem, otherwise I will have to uninstall the app. Hugs.

Hello,

I have a really annoying bug in the last version of Swiftkey. When I type the "123" key (low-left, to access the menu) then the "?" key on the upper-right of the keyboard, it presses the low-right key ("Enter").

That's really annoying and makes me send messages by mistake in apps like Instagram or Snapchat.

Does anyone have any idea how to solve this?

Thank you!

The newest beta update (7.1.7.33) completely broke my keyboard. I am stuck using the Samsung keyboard because all swiftkey does is force close over and over again until I switch back to Samsung. This is a nightmare. Please help.

Hi guys, i love this keyboard but happens to me so many times I'm writting and suddenly I got somethig like this:

Example: -how are. You-  and i'd be How are you.

I don't have the doble tap space to put a dot after a word, so I don't know why this happen to me so often, I have to be the hole time deleting words because this problem. 

I hope someone can help me, because it's been so long I'm already pissed.

Thanks.

Hello, I've been using swift key for Years now. I lovebit as you can see though some times when I type a letter forcesv itself in thebapp (app) I've cleared the typing history and deleted the account And it works for a short moment afterwards but goes back. I also have a screen shot of it that I saved. I just wsnrbitb (want it too work) help!

It's on Android 8, LG G6 and it's very annoying. Van anyone help with it? Thanx a lot.

Basically no matter what I type it suggests 11:11:30 pm, 11:30, 11 11th. And other variations. I never have had it to learn these time sequences either. I've deleted learned words before twice already and it still happens.

For S9 Plus users, the recent software update resolves the issue of the keyboard size, at least for me it did.

The use of keyboard margins will become more crucial to keyboard ergonomics with the current advent of diminishing bezels on the latest Android smartphones. This will have two major repercussions:

1: smaller bottom bezel will drop keyboard below comfortable position since hands still need to hold devices nearer towards middle

2: slimmer side bezels will mean fingers need to reach further towards palms to reach the furthest keys

The use of 4 adjustable margins is being proposed to replace the current system of fixed keyboard sizing. Adjustable margins would also tackle keyboard ergonomics on bezel diminished devices as it would allow users to size and place keyboard into a comfortable position. With bezels now shrinking on many new devices, there now needs to be a large bottom margin underneath the bottom row, and left and right right margins would keep thumbs nearer to the centre of the keyboard, where thumbs can reach with less strain. Adding the top adjustable margin would allow for key size adjustability to suit the varying finger lengths of users.

For an example of a 4 margin keyboard, please see the current Samsung keyboard for its S series devices. The Apple iPhone X also demonstrates the need for a large bottom margin for phones with little bottom bezel.

Thanks. I know you guys get quite a lot of flak on these forums, but it's clear you are endeavoring to deliver the best product you can deliver. Your efforts are at least appreciated by this user.

I am using Samsung j7prime model. I had turned off touchpad sounds from settings but while using swift keyboard touch pad sounds is still on which is very much irritating.

The keyboard is still way too big in full resolution! It is the same issue as it was on man other samsung devices.

Please fix this Problem! I want to use my phone in WQHD.

On the last stable version is disappeared the swiftmoji shortcut. Android 8.1, pixel 2 xl

The logo stands out and looks terrible on my otherwise all-black theme.  I know what keyboard I'm using. You don't need to advertise it to me.  I'm currently using a size smaller than desired only because it hides the logo.  Could you please, please, please remove the logo from this otherwise great keyboard?

Hi,

I'm running SwiftKey Keyboard 7.0.3.19 on Android 5.0.

Recently (past month? Two? Don't really remember, it's been a while, but not too long) I've been running into an issue where my landscape keyboard randomly becomes the wrong size. I'm unsure if the portrait also runs into an issue because I rarely type on it. I notice the landscape issue because it becomes very difficult for me to type when the size is wrong

I've attached two screenshots. The top screenshot is the 'bad' case, the bottom screenshot is the 'good' case. I always previously noticed that the 'bad' state had no 'buffer' area between the keyboard and the text box. However, now that I have two side-by-side screenshots I notice that the arrow keys are in a different location.

This is using the keyboard on with 'Medium' size.

I do not have steps to reproduce, nor am I sure the steps to 'fix' it. When I run into the issue, it usually resolves itself after a couple hours.

The following information is from memory, so may not be completely accurate:

* Changing keyboard size back and forth does not appear to fix it

* Sometimes switching programs appears to fix it (eg, switch from Text Messaging to Web Browser), most of the time it does not

* This most recent time (when I took these screenshots), turning 'off' the number row, then turning it back on' appeared to fix the issue.

I hope you are somehow able to reproduce this and get the issue fixed. My muscle memory is simply incapable of typing on the 'bad' keyboard.

Thanks,

Chris

 Hi, thanks for sharing location came. why is the translation and web search feature somehow not included? when this feature (web search and text translation) will come

SwiftKey keeps on completely removing itself as a default app and totally disabling itself as a keyboard all together even though I've whitelist it.
Every time it does this it also completely resets all of the settings, delets all of the progress I've made with typing and removes all of the themes Including of of the custom ones I've made.

Going through SwiftKey and having to completely redo everything is getting extremely annoying especially considering this is happening a few times a day.

I would love to be able to use my Disney emojis that I unlock via my Disney Emoji Blitz app! I can use them with the standard Google keyboard, but not SwiftKey. 😢

Today I typed the word "Jewdas" (a Jewish organisation) but SwiftKey Beta's three predictions did not include "Jewdas" itself, only alternatives. Switching to SwiftKey's normal version, "Jewdas" was available as it should be.

When I try to use hashtags on IG the keyboard freezes and won't send anything or delete, I have to exit out and back in and then it works, but not always the first time.

IG version 38.0.0.13.95

swiftkey 7.0.0.16

Nexus 5x 8.1.0

A search box for the emojis would be helpful. would save having to scroll through every single one to find what you're looking for

They only reason why I don't like swift key compared to gboard is due to lack of quick access to voice input. Can you please bring voice input key top right as it's currently placed in the gboard. To be honest Windows phone keyboard was so much better.