Microsoft SwiftKey Android Support Forums

Ok.

I blog a lot I do this for a living (not in English), and I do it with a phone and unfortunately there is no alternative to this keyboard for me.

What happened? I sign in to my swiftkey acc (Google) and all the words I taught to SK are not working. I went into the  website and where I can view my data all my words are there. All of them.. Why they dont show up and work when I use my devices? I use a Samsung Galaxy Note 9 mostly (Exynos chipset). did work till now, Whati is solution? It should be fixed about yesterday.  

I had to reinstall SwiftKey and lost all of my predictive texts. How do I retrieve them?

HI,

I got this email from google. But I don't understand it. can you tell what it means?

Won't I be able to access my keyboard usage patterns/statistics that are synced to my google account?

[quote]

Lieber Google-Nutzer,

Sie müssen zwar keine Maßnahmen ergreifen, wir möchten Sie jedoch darüber informieren, dass die folgenden Apps auf einige Daten in Ihrem Google-Konto möglicherweise nicht mehr zugreifen können, beispielsweise auf Ihre Gmail-Inhalte. Wenn diese Apps unsere aktualisierten Richtlinien zum Datenschutz nicht bis zum Ablauf der Frist erfüllen, haben sie ab dem 15. Juli 2019 keinen Zugriff mehr auf Ihr Konto.

Wir nehmen diese Änderungen vor, um weiterhin dafür zu sorgen, dass Ihre Daten immer geschützt sind und privat bleiben.

Sie können Apps, denen Sie Zugriff auf Ihr Konto gegeben haben, jederzeit in Ihrem Google-Konto aufrufen, verwalten und entfernen.

Viele Grüße
Das Google Konten-Team

[/quote]

Translated automatically:

[quote]

Dear Google user,

While you do not need to take any action, we'd like to inform you that the following apps may lose access to some data in your Google Account, such as your Gmail content. If these apps do not meet our updated privacy policy by the deadline, they will lose access to your account as of July 15, 2019.
Swiftkey account

We are making these changes to continue to ensure that your information is always protected and private.

You can access, manage and remove apps that you have access to your account at any time in your Google Account.

many Greetings
The Google Accounts team

[/quote]

As title says, on galaxy note 9 and on highest resolution WQHD+ 2960x1440, keyboard is gigantic even on smallest size setting.
Sent a mail to support a while ago, no reply.

This has to be fixed (it could have been easily fixed with a rooted device, a line of code to change)

Thanks.

EDIT : contacted support, and they fixed it on latest beta, so they'll push update on stable version soon. 

After last update today, toolbar icons for quick access to settings, themes, GIFs etc. are not shown. Toolbar is clickable but it is similar to "blind" try.

Is there a way to stop the automatic space after a period?

Most of my typing is in regards to IP addresses, email address and the like. 

Most of the time I do not want a space following the period. Perhaps an option in the settings area would help.

I had to go back to Google Gboard because Swiftkey keeps freezing. Just recently. Any updates or changes? Thanks

Hi. I would like to know if there is a way to deactivate the GIF option. Not the emoji, just the GIF part. I keep sending the same gif over and over by mistake and it even finds its way into text messages making them MMS.

Is there anyway to deactivate this feature? Thank you

When I attempt to add a Gif, all it adds is the link. I have Galaxy S8. What's the deal/fix?

I can attach GIFs in the regular version of SwiftKey, but the beta version just puts a link to the GIFs. Will the beta version be updated to be just like the regular version?

Alright I'm on a galaxy S8+ with the latest version of N and the latest Beta version as of today 6.6.8.23.

I wanted one handed operation so I switched my keyboard to that. The keyboard became significantly smaller, so I increased the size to the biggest, which made it as high as the full size / medium keyboard. I am pretty sure this is a bug because when I hold the punctuation key to insert an exclamation mark! It shows me the popup in very big text. It seems like the preview matches the correct size and height of the full size kb. I have a photo, but I'm not sure how to include it here...which would suggest you guys should enable that in your editor 😁

Thanks for the help

When I type "god" the primary prediction is "God" but 99% of the time I am not evoking the Christian god, I am not using the word as a proper noun. I've deleted this prediction dozens and dozens of times but it's always the primary prediction,and though it does show "god" on the left prediction it means I have to press it to get it to say what I want when I should just be able to hit space and move on. Is there a fix for this?

SwiftKey has recently introduced an en/bn layout where one can type in english keyboard to write both English and Bengali. It's quite good.
In Bengali, we use 'dari' (।) in place of a period. But that layout has no '।' symbol for easy access. So, whenever I finish writing a sentence in Bengali, I have to switch to the general বাংলা (Bengali) layout, add '।', and then again switch back to en/bn layout. This is really convoluted. My suggestion is to add '।' as a secondary option in the ',' key on the left of space bar.
In any case, please do something about it.
I'm using SwiftKey Beta.
Thank you.

Is there a button that allows you to easily switch keyboards? I use another keyboard for programming and would like to switch between the two. The programming keyboard and a few others (gboard) you can hold the spacebar to list all of your keyboards if you can add this feature if such does not yet exist. Thanks!

I do like the earlier recent emoji setting, not like new update on 6.6.1.20. Can u guys just make a new option on typing setting>keys for this? I really do like the earlier recent emoji setting! Thanks!

Hi, quick question
Ned to remove the red line under words and i wanna make him stop asking me to add words to the dictionary. Tried every settings, nothing worked, it keeps doing this. Im frustrated!!

Hi
Auto correct breaks up words requiring additional editing. Can you fix this, really annoying!

To replicate, switch off auto correct on space bar, then type edot. Then touch the word. This will place cursor in the middle of the word. Then select one of the suggestions from the top of the keyboard (Eg edit or editor) . That will put a suggested word followed by ot (eg edit ot). So the letters on the right from the cursor are kept unchanged and have to be deleted!? This is almost never what the user wants.

Regards
Dejan

Hi there - I miss having the smart and handy .com key that I believe comes with stock Android.  Is there a way to add it to the SwiftKey layout?  It's pretty annoying that everytime I want to type .com I get a space and capitalized C after the period. A one-touch .com key would be fantastic!

Previous versions worked fine for 2 years
Samsung SM-T310
Android 4.2.2
Swiftkey version 6.5.6.18
I tried the beta version and had same problem

I am using SwitfKey for a long time, but desperatly want to switch to mostly any other keyboard software, because since years, there are two catastrophic design flaws in the app, which could be solved in minutes of programming time:

1) The optional numeric bar just shows the numbers 1 to 0, and has no second layout... why! Every keyboard on this planet has easy access to ! for example on number key 1, but not SwiftKey

2) For Germany layout, it is catastrophic to access most important keys like ö ä ü ß in SwiftKey. For example: if you hold key u, the default selection is "<" instead of "ü" ... WHY!!! This is the most annoying thing for German customers.

Please change default selection for uoa to üöä.

Give easy and fast access to !?ß. The access through . is a mess and breaks usage flaw on normal keyboards.

Give option to manipulate the key layout and change keys you want to have.

Hello everyone.

I want to know that is it possible to change the number keys layout? I like to use Google and Samsung type keyboard layout for numbers.

Cannot find it even after following directions

Hey There,

I am not sure if others are facing the same issue as I am at the moment.

I searched the forum but didn't able to find the query about the Enter Key on the SwiftKey Keyboard.

It got disappeared after I updated from Play Store on Android to Version 6.3.1.91

I got this issue on Android  not sure for the iOS guys.

Help will be appreciated.

As the title says, my predictions/sync has been broken for a few weeks now. Even though all my learnt words are available on data.swiftkey.com/view-data, nothing shows up as predictions on my phone.

It's almost 2 months now.. I had to reset my phone, and now all my prescriptions and data are not syncing.

I checked my account data on the website, and it still there. I tried logging out of my account on the app, I tried deleting it and reinstalling, I've tried many things.

I've noticed that is no one is answering nor replying to everyone who is facing this problem.. I really really hope this is not permanent.. I've been using this keyboard since 2012! Imagine losing all that!

I'd hoped this issue would have been fixed by now but it appears that it's not a very popular problem, and so I've decided to take it upon myself to provide the correct information to get it looked at. I have found a few other forum posts with the exact same issue, so I hope this helps you all too.

Here is the required information;

• Huawei P20 Pro - EE network, UK
• Android 8.1.0: Huawei's EMUI build, version CLT-L09 8.1.0.159(C782)
• Swiftkey version: 7.2.1.17
• Steps to reproduce:
• When typing in the standard layout QWERTY keboard, if pressing the "123" key in the very bottom-left of the keyboard, immediately and swiftly followed by punctuation such as a question mark (on the symbol/number layout that appears), the keyboard acts as though the "enter" key in the very bottom-right of the symbol keyboard is pressed before the punctuation you selected, despite not pressing it at all. This means that a new line begins before your punctuation, and it shouldn't. For example, if attempting to quickly type the word "What?" on the keyboard, you will get this instead:
  
  What
  ?
  
  
• I have added a link below to a screen-recording of the issue. In the video, you will see the "?" and the "enter" keys both light up as though both are being pressed, however only the "?" is actually being pressed. What you should see is "What?", there should not be a new line added before the "?". This happens with other punctuation also, but as the "?" is the most frequently used, I thought I'd go with that for the video.
• Link: https://vimeo.com/312434866 

Importantly: This error does NOT happen if you restore the Swiftkey application to its original version via the Google Playstore. The issue only begins when updating the application, and so the bug must have inadvertently been included recently. I can't remember when the issue started, but it has been a few months and a handful of updates, and the issue still remains.

I hope this information is sufficient to locate and fix this bug, it's a real nut-ache for me as it happens 95% of the time I use punctuation after a word.

Option for turning on and off the vibration isn't working. Keeps on going back to main settings.

Why am I being asked for my age to verify a beta keyboard app? Is it in case I type rude words?

Hey everyone,

since i did a SwiftKey update some weeks ago, i got some problems with the prediction bar. Every time the keyboard pops up, the prediction bar is blocking stuff on my screen...but in a random way.

I have some Screenshots for you.

HTC One M7
Android 5.0.2
HTC Sense 6.0
SwiftKey 7.0.0.16

best regards, Jonas