SwiftKey Android Support Forums

Hello,

I am trying to install SK for the first time on my daughter's phone. When I try to connect/create SK account, it shows me a new window for me to choose Google account or Microsoft account.

I am trying to use Google account, a popup ask me to choose the G account, I do so and then nothing happens and the window asking me to choose G account or Microsoft is still here....

Phone : Galaxy A5 2017

Android : V 8.0.0

SK : 7.3.2.19

Please help me.

Hi,
I know it has been fixed one year ago but the latest update made my keyboard far too big.
Here are screenshots of the different sizes: https://www.dropbox.com/sh/dcavhvbj2it8byl/AABIrKlbKm9ZQfek39ZbmvXea?dl=0
Please fix this quickly :)
Thanks

Hi guys,

How to submit a feature request

If you've had a really good idea and want SwiftKey to hear all about it, the best way to do that is to submit it via the 'Feature Request' form here:

https://support.swiftkey.com/hc/en-us/requests/new

We look forward to reading all your requests and improvements.

The best way to post a question

I have tried and tried and searched high and low and still have not been able to disable the predictive Emoji feature. I cannot stand it. It makes editing a text or whatever I'm possible because if you touch the little gray box all the sudden you get a dozen pictures of dogs or cats or hats or whatever it is you typed in and they decided you would rather do it in pictures than in words. I am not a 14 year old little girl hanging out at the mall. None of the instructions that are available and none of the blogs or chat rooms or anything has any relevant instruction as to how to disable this feature. Even when I go into settings and think I have disabled it it still is not disabled. I do not want that little gray box around the word hat or cat or rat or dog or chair or anything like that. I just want to be able to type plain text. What am I doing wrong?

Hello, 

Is it possible to collapse or Turn off the suggestion / Prediction row bar ?!

Thanks

Whenever I am swiping and I need to use the letter 'a', the word ends and it starts over. As u can imagine, this is very aggravating becuz obviously we all use a, a lot, it only happens when I'm swiping, also another thing, it always gives me wrong words, even when I am precise on my swiping... It just took me 10 mins to write this post!!!!

Hello,
When I first started using SwiftKey, the exclamation point (!) was closer to the right side of the keyboard than the question mark (?).

At some point and time, that configuration was changed.. And now the third row down in the numbers section ends with: ! ? +

Is there anyway to return those two keys on the keyboard to the position that they used to be in? I'm tired of hitting the wrong keys on the keyboard.

Thanks for your time and consideration

Upgraded 2 Moto Z2 Force phones to Android 9 Pie and only predictions are visible. Keyboard not visible. Can type, but cannot see the keys to know which letter to select. Have tried changing settings in Swiftkey with no luck. Please help.

How can I switch to this number pad? 

Can't get any themes

Hello everyone,

I use Samsung Flow on my computer.  This allows me to use my computer keyboard to reply to messages.  On occasion I like to take full control of the screen.  When typing using the swiftkey keyboard so I get predictions vs the Samsung keyboard which it defaults too the @and " are swapped.  The makes some passwords a real pain in the butt.  Is there a fix for this?  I have looked around and I am on QWERTY.

I have voice typing (voice to text, offline) enabled, and it works well with the Gboard keyboard.  However, in Swiftkey 7.3.6.19 the touch to speak button never turns blue or otherwise allows voice input.  Instead, I get an audible ding sound which indicates an error, and I get the diagnostic "try again".

Why SwiftKey is not predicting the words which are already in my SwiftKey user database.

I have been using the SwiftKey keyboard for years now. My problem is that I logged in with my typed data saved, but unfortunately it is as if I had installed and logged in for the first time, the saved data is there, but the keyboard does not use it.

Anyone still frustrated over keyboard sizing? 

I still wish for updates in this department and what to expect on their end for resolution. 

Setting incognito mode would stay on until we turned it off. Now it auto disables. Can we please fix it? Thanks!

Love Swiftkey but ready to uninstall.

Multiple times I wake my  phone up and rather than my home screen I see the Swift Key Stats page.  I never turned it on, never asked to see it but it keeps showing up.

Just downloaded the newest version with the same issues.

I have a Galaxy S7  This started yesterday.  ANNOYING

I don't care about keystrokes saved etc.  I don't want to see that every time I wake up my phone.  I want my home screen back.

any suggestions?

Thank you!

Sync is enabled on my old and new phones. I have synced both phones ans still i am unable to see my saved words.

Is there any hard way to move my data to my new phone, my old phone has words which are saved for a period of three years.

It's almost 2 months now.. I had to reset my phone, and now all my prescriptions and data are not syncing.

I checked my account data on the website, and it still there. I tried logging out of my account on the app, I tried deleting it and reinstalling, I've tried many things.

I've noticed that is no one is answering nor replying to everyone who is facing this problem.. I really really hope this is not permanent.. I've been using this keyboard since 2012! Imagine losing all that!

Hello Swiftkey developers:

Please turn off the auto space behavior; it's very annoying.

I'd suggest the app checking input field and turn this off is the input field is an email address or logging in types.

Felter

Feature request.

Please add an option to turn off the insert of a space after punctuation.  I would like to know what I am typing is actually what gets entered without the application inserting a space after a period, comma or other punctuation.

Please add an option to completely turn this behavior off or back on as the user decides.

I welcome. I had to in the phone carry the factory presets out. After new SwiftKey installing and logging into the account Google, I don't have my written words. Why?

After syncing to a new phone successfully, learned words and my heat map don't show up. The transfer worked fine on old phones. I see a lot of people have had this problem lately. Is it being worked on at all? What should we do in the mean time?

I can't use well in nimo tv applications when o finish word ı can put space when ı puss space button its not working well (ı already reinstall and install again)

Often, when typing a post, the point of typing is mysteriously moved backwards in text by a few words or a couple of sentences and I'll find the last 3 - 5 words I've typed are showing up in the middle of some previous text for no apparent reason. It is very frustrating to have to go back and delete perfectly well-written text from the middle of another sentence and then retype that text. It is frustrating enough for me to have sought out this forum, and if no fix is explained to me very shortly, I will update my Play Store recommendation and uninstall your keyboard app.

My predictions and saved words are not transferred to my new phone and the saved words don't show up in predictions.
I have synced both phones and I have tried uninstalling swiftkey beta and reinstalling it.
I can see the words are saved when I view my data on the swiftkey website.

Graag zou ik hele toetsenbord wat grotere letters en cijfers willen hebben, het is nu erg klein, misschien kunt u mij helpen? GRAAG ZIE IK UW ANTWOORD TEGEMOET.

MET VRIENDELIJKE GROET,

H. van de Meent.

Hi,

I us a German version of Swiftkey and I do love it. However in German all nouns are spelled with a starting capital letter. When I type a new noun Swiftkey learns it alright including the captial letter at the start. Then after some time it still knows the word but it forgot any capital letter information. So again and again I have to delete words like "abend" (German for "evening" is "Abend") and "zeit" (German for "time" is "Zeit") and modify it to be "Abend" resp. "Zeit" and then relearn Swiftkey. I find this behaviour absolutely annoying!

Could someone at Swiftkey please take into account that other languages do not only make use of different words but also have different spelling rules and therefore it is a bad idea to periodically do "maintenance" on the dictionary by spelling every word with a lower case character at the start! It is not only crap but actually wrong!

Thank you!

Kind regards,
Andy

Now keyboard shows only 3 prediction words, not very often bar have too much free space for show more variants! Can you add option for show more variants in prediction line, like in Gboard and other keyboards?