SwiftKey Android Support Forums

Device backup from previous device is not syncing to the new device. 

Hi,
I installed the Google Play store successfully on my new Amazon Fire 8 HD, and SwiftKey installed and is working fine.
Today I received my Amazon Fire 7, but I can't get past enable. Everytime I tap enable, I get the language menu which is already defaulted to English. I have even tried turning it off and on, and rebooting.
Tapping English just returns me to the main screen where the highlighted choice is ENABLE. I have tried even choosing #2 selected Swiftkey and #3 - but as they are not highlighted tapping does nothing.

HELP!

Thank you!

Bob

I had to reinstall SwiftKey and lost all of my predictive texts. How do I retrieve them?

Hello 
i've such a problem with my account 
my account is linked with the email "abderrahmanebenhalima@gmail.com" 
suddenly, i've lost all my data and my dictionaries and words 
i've sent you and email before but you didn't but you did not answer me. 
i've recieved an email from google 

and the personalized words button has disappeared from the Account menu in the app so i can't use my personalized words anymore 

please fix this because i was using this keyboard for years 
i can't give it up now so easily . 
please help me to recover every data and word in my account .

I just changed my phone. The previous data is not coming. Please help

Hello dear friends, All my predictions are gone! I have connected my gmail account and all predictions are synced! But after reseting my phone and connecting again to my Gmail account. All my predictions are gone. Please help!

Not only do the trails appear a split second after I start swiping with Flow, the predictions are inaccurate some of the time. There are times when it is really incomprehensible, too.

Hi  just upgraded my tablet and no Holo. It's bar far the best KB IMHO  

Please bring back Holo  

Chinese keyboard input experience is really rubbish. Do You look down on Chinese users?

How can I stop unwanted comma's from cropping up? Also it causes the following word to be capitalised. I find it so annoying that I'm thinking about getting another keyboard. I've had this since it was a paid app, in fact I paid for dozens of keyboard looks before they just gave it away, free.

I just want to ask where i can find my typed data as i had typed a long paragraph on instagram story and all of a sudden it disappeared i cant write it again.. How can i find my typed data?

does SwiftKey support handwriting input?

Hi, I had to reinstall the SwiftKey application again on my phone. Before that I made a synchronization of my saved words. After logging in to the SwiftKey account via the website, all my saved words are still on the server. The problem is that the same account is logged in to the application on an Android phone, but I can't to download my saved words back to my phone. I'm mad at it because my dictionary has several thousand words that I need to re-enter now. Any idea how to solve it?

Hi,

i've been using Swiftkey for a long time to edit spreadsheets in Excel for Android. After the last update (21/08 if i'm correct) the prediction words on the upper side of the swiftkey keyboard do not show up!

Before the update the prediction was working flawlessly when i was editing a cell. Did you change that on purpose or is it a bug. I hope it's just a bug because i need the predictions back!

Thank you

Keyboard would be much more usable if you could make the font on keyboard bigger without making the buttons bigger. Your button fonts could be 50% bigger without increasing button size and they would be much easier to read. You are wasting a bunch of space on your keyboard that is nearly useless. Just add a setting for font size to change the size of the characters without changing button size.

Hello,in the new update of Swiftkey there ia a "Hat guy" in-front of the Keyboard (between latter R-U and D-J ) it's pretty annoying and distracting, I really can't write correct and I'm about to uninstall the application.

Is it possible to have an option to remove it or is there in option somewhere to remove it?

Thanks

hello, can you add an option to insert / create emotions predicted and share them by users?
thanks

简体中文至今没有词库，词库，词库，词库，中文输入法最重要的东西你们没有，连字库都不齐全，我打一个词语还只能一个拼音一个字这么选，连续选择都不支持，打字那叫一个慢，打字那叫一个慢，打字那叫一个慢，我花1秒钟时间打字，却要花10秒钟找字。

有些字单独打甚至找不到，打词语就能找到，这个bug你们什么时候修复？

我关闭了表情专属键后，键盘上就直接空出来一个位置，都不知道用逗号补上吗，真的太粗糙了

同一个词语我打了10遍以上，输入法还是记不住，你们连自定义短语的功能都没有？

中国不能用谷歌，中国不能用谷歌，搜索跟语音完全不能用，我能来这个网站给你们反馈还是用VPN进来的

I have installed SwiftKey on a new phone and used the same account. But the SwiftKey stats does not show data. The sync shows complete. What seems to be the issue???

Hi, I'm trying to sync my Word predictions from ios to android. But I'm still not able to retrieve my words in Android.

I've connected both via Google account.

i lost my savings words suggestions after formatting my phone although i was having an account with auto backup

Hello. My problem is about backup and sync. First I have to tell you these. 5 years ago I was using LG G3, and I moved on iPhone 6 Plus and I was able to use my old predictions. And then I moved on Xiaomi Mi 8, I was still be able to use all my learned data. And now I changed my phone to Oneplus 7 pro, and in the app I cannot see any of my learned data.
https://data.swiftkey.com/view-data in this website I can see my learned data, the words that I use most before on the other phones, but they won't show up on my new phone. 5-6 years of learned data was making my life easier but now I am not happy to use this app. So question is what should I do?

Siempre que escribo rápido se. Me marca. El punto en la escritura, y quisiera poder eliminarlo de ese lugar pues siempre con el pulgar derecho es que doy espacio y topo sin querer el punto en vez del espacio. Me podrían ayudar?

I am trying to be able to switch between keyboards. I found this thread https://support.swiftkey.com/hc/en-us/articles/201591521-How-do-I-switch-between-and-manage-my-keyboards-#_=_. I could not tell how old it was but surely switching between keyboards can't be that complicated. I am relatively new to Android so I just don't know. My question is is that information correct.

كل مميزات الكيبورد تعمل فقط على wifi
مثل الترجمه و الملصقات + Gif

ولكن عن توصيله بالبيانات تاتي رساله انت غير متصل بالشبكه
مالحل.... ؟

Ich bin gerade vom Samsung S6 auf das S10 umgestiegen. Auf meinem alten Handy hatte ich die Buchstaben ä, ö und ü direkt auf der Tastatur sichtbar. Wie schaffe ich dies wieder? Ich vermute, dass dies mit dem "erweitert " zu tun hat. Aber ich finde nicht, wie ich dort wieder hin komme. Und lässt sich auch die Wortvorhersage vom alten Handy importieren?
MfG Thomas

When I attempt to insert a GIF in a text message from the SwiftKey keyboard, it only inserts a URL to the GIF, not the GIF. This started happening after the latest big update (couple days now).

When I reply to message and select a GIF I get prompted for the recipient as though it is a new message. This loses the recipient for the reply. This happens in all of my messaging apps. It doesn't happen with emojis. Why?

Whenever im not using the Swiftkey app I keep getting notifications that the app is repeatedly closing has anyone else been experiencing this?

As a language student, I have a need to type in multiple languages (five, to be exact), though I'm having trouble with my external Bluetooth keyboard. Though I can change the prediction language to Russian or Korean, I can't actually type the characters (remains typing with a US layout when I'd really like to be typing in the language I've changed to).