Device backup from previous device is not syncing to the new device.
Ask the community your SwiftKey for Android related questions
Backup not syncing to another device8 votos 15 comentarios
After download, can't get past enable on Amazon Fire 70 votos 0 comentarios
I installed the Google Play store successfully on my new Amazon Fire 8 HD, and SwiftKey installed and is working fine.
Today I received my Amazon Fire 7, but I can't get past enable. Everytime I tap enable, I get the language menu which is already defaulted to English. I have even tried turning it off and on, and rebooting.
Tapping English just returns me to the main screen where the highlighted choice is ENABLE. I have tried even choosing #2 selected Swiftkey and #3 - but as they are not highlighted tapping does nothing.
Retrieving predictive text0 votos 12 comentarios
I had to reinstall SwiftKey and lost all of my predictive texts. How do I retrieve them?
problem with account and prediction words and personalyzed option2 votos 4 comentarios
i've such a problem with my account
my account is linked with the email "email@example.com"
suddenly, i've lost all my data and my dictionaries and words
i've sent you and email before but you didn't but you did not answer me.
i've recieved an email from google
and the personalized words button has disappeared from the Account menu in the app so i can't use my personalized words anymore
please fix this because i was using this keyboard for years
i can't give it up now so easily .
please help me to recover every data and word in my account .
Predictions not coming.2 votos 4 comentarios
I just changed my phone. The previous data is not coming. Please help
All My predictions are gone!3 votos 5 comentarios
Hello dear friends, All my predictions are gone! I have connected my gmail account and all predictions are synced! But after reseting my phone and connecting again to my Gmail account. All my predictions are gone. Please help!
Flow Gestures Need Work0 votos 1 comentario
Not only do the trails appear a split second after I start swiping with Flow, the predictions are inaccurate some of the time. There are times when it is really incomprehensible, too.
[Main thread] Missing themes: Nickel, Cobalt, Dusk, Regal, Berry, Sky, Ice, Fuchsia, Holo, Dark, Forest, Light, Neon and Pumpkin Completada29 votos 214 comentarios
Hi just upgraded my tablet and no Holo. It's bar far the best KB IMHO
Please bring back Holo
When to optimize Chinese keyboard0 votos 0 comentarios
Chinese keyboard input experience is really rubbish. Do You look down on Chinese users?
Unwanted comma's3 votos 13 comentarios
How can I stop unwanted comma's from cropping up? Also it causes the following word to be capitalised. I find it so annoying that I'm thinking about getting another keyboard. I've had this since it was a paid app, in fact I paid for dozens of keyboard looks before they just gave it away, free.
Lost typed data0 votos 2 comentarios
I just want to ask where i can find my typed data as i had typed a long paragraph on instagram story and all of a sudden it disappeared i cant write it again.. How can i find my typed data?
handwriting input Respondida2 votos 3 comentarios
does SwiftKey support handwriting input?
My saved words do not want to download after reinstalling the application.11 votos 22 comentarios
Hi, I had to reinstall the SwiftKey application again on my phone. Before that I made a synchronization of my saved words. After logging in to the SwiftKey account via the website, all my saved words are still on the server. The problem is that the same account is logged in to the application on an Android phone, but I can't to download my saved words back to my phone. I'm mad at it because my dictionary has several thousand words that I need to re-enter now. Any idea how to solve it?
[Not a bug] No prediction in Excel cells Respondida4 votos 39 comentarios
i've been using Swiftkey for a long time to edit spreadsheets in Excel for Android. After the last update (21/08 if i'm correct) the prediction words on the upper side of the swiftkey keyboard do not show up!
Before the update the prediction was working flawlessly when i was editing a cell. Did you change that on purpose or is it a bug. I hope it's just a bug because i need the predictions back!
Need bigger font, not bigger buttons-1 votos 1 comentario
Keyboard would be much more usable if you could make the font on keyboard bigger without making the buttons bigger. Your button fonts could be 50% bigger without increasing button size and they would be much easier to read. You are wasting a bunch of space on your keyboard that is nearly useless. Just add a setting for font size to change the size of the characters without changing button size.
How to Remove "Hat Guy" from Keyboard?0 votos 2 comentarios
Hello,in the new update of Swiftkey there ia a "Hat guy" in-front of the Keyboard (between latter R-U and D-J ) it's pretty annoying and distracting, I really can't write correct and I'm about to uninstall the application.
Is it possible to have an option to remove it or is there in option somewhere to remove it?
autocreate (and cloud share) emotions predicted2 votos 2 comentarios
hello, can you add an option to insert / create emotions predicted and share them by users?
什么时候才能优化中国用户的体验0 votos 1 comentario
Data not restoring0 votos 1 comentario
I have installed SwiftKey on a new phone and used the same account. But the SwiftKey stats does not show data. The sync shows complete. What seems to be the issue???
Sync iPhone to android3 votos 5 comentarios
Hi, I'm trying to sync my Word predictions from ios to android. But I'm still not able to retrieve my words in Android.
I've connected both via Google account.
suggestions1 voto 0 comentarios
i lost my savings words suggestions after formatting my phone although i was having an account with auto backup
Swiftkey Backup Problem8 votos 15 comentarios
Hello. My problem is about backup and sync. First I have to tell you these. 5 years ago I was using LG G3, and I moved on iPhone 6 Plus and I was able to use my old predictions. And then I moved on Xiaomi Mi 8, I was still be able to use all my learned data. And now I changed my phone to Oneplus 7 pro, and in the app I cannot see any of my learned data.
https://data.swiftkey.com/view-data in this website I can see my learned data, the words that I use most before on the other phones, but they won't show up on my new phone. 5-6 years of learned data was making my life easier but now I am not happy to use this app. So question is what should I do?
Quisiera poner quitar algún botón de cualquiera de los teclados.1 voto 6 comentarios
Siempre que escribo rápido se. Me marca. El punto en la escritura, y quisiera poder eliminarlo de ese lugar pues siempre con el pulgar derecho es que doy espacio y topo sin querer el punto en vez del espacio. Me podrían ayudar?
Changing keywords0 votos 0 comentarios
I am trying to be able to switch between keyboards. I found this thread https://support.swiftkey.com/hc/en-us/articles/201591521-How-do-I-switch-between-and-manage-my-keyboards-#_=_. I could not tell how old it was but surely switching between keyboards can't be that complicated. I am relatively new to Android so I just don't know. My question is is that information correct.
مشكلة في الترجمه1 voto 0 comentarios
كل مميزات الكيبورد تعمل فقط على wifi
مثل الترجمه و الملصقات + Gif
ولكن عن توصيله بالبيانات تاتي رساله انت غير متصل بالشبكه
Äöü1 voto 1 comentario
Ich bin gerade vom Samsung S6 auf das S10 umgestiegen. Auf meinem alten Handy hatte ich die Buchstaben ä, ö und ü direkt auf der Tastatur sichtbar. Wie schaffe ich dies wieder? Ich vermute, dass dies mit dem "erweitert " zu tun hat. Aber ich finde nicht, wie ich dort wieder hin komme. Und lässt sich auch die Wortvorhersage vom alten Handy importieren?
[Main thread] GIF inserts as URL Respondida0 votos 49 comentarios
When I attempt to insert a GIF in a text message from the SwiftKey keyboard, it only inserts a URL to the GIF, not the GIF. This started happening after the latest big update (couple days now).
Why can't I insert a GIF when replying to a message? Respondida-1 votos 15 comentarios
When I reply to message and select a GIF I get prompted for the recipient as though it is a new message. This loses the recipient for the reply. This happens in all of my messaging apps. It doesn't happen with emojis. Why?
Has anyone else been experiencing the app repeatedly closing-1 votos 0 comentarios
Whenever im not using the Swiftkey app I keep getting notifications that the app is repeatedly closing has anyone else been experiencing this?
Bluetooth External Keyboard - Multiple languages3 votos 6 comentarios
As a language student, I have a need to type in multiple languages (five, to be exact), though I'm having trouble with my external Bluetooth keyboard. Though I can change the prediction language to Russian or Korean, I can't actually type the characters (remains typing with a US layout when I'd really like to be typing in the language I've changed to).