Can I change the Google Account associated to SwiftKey?

Hello there,

Tl;DR:

Is it possible to change the google account associated to SwiftKey Cloud?

Long version:

I have recently changed of Google Account, so I wanted to know if it is possible to migrate all my data, being it keyboard dictionary, my tap map, etcetera, move all that to my new google account. I actually had already deleted this email account and only then realised I lost all my data for SwiftKey, so I had to open a special request for Google to recover my account from their archive servers, however, I would really like not to have a separate google account just for SwiftKey.

Thank you,

Tiago

Commentaire officiel
Ryan P

15 juin 2016 21:50
Hi @Tiago

Sadly, this cannot be done. We recommend trying to keep only one Google Account. Everything on your SK is tied to that account and cannot be moved, merged or migrated.

Edit: I did not realize this was for iOS. This still stands for the data. As far as any paid themes, these are attached to your iCloud, so if you switch to a new SwiftKey Google Account, you should still be able to access them.

Cheers,

Ryan
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Alpert

15 juin 2016 21:48
@Prad Can you help, plz?

Thanks
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