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    Ryan P

    I've created a ticket for you. We will be in touch soon. 

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    Permanently deleted user

    I have the same problem

    (htc one dual sim, android 5.02)

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    Ryan P

    Hi there, 

    What theme are you using? A Toolbar should be visible with icons where it is currently

    blank. 

    Similar to below. A few people seem to be having an issue where those icons are not visible when pressing the "+"

    Can you try changing your theme to see if the same thing happens?

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    Permanently Deleted User

    I'm having the same problem today May 05, 2018

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    Permanently Deleted User

    Moments later it fixed itself

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  • Sorry to hijack the thread but this is happening to me as well. Tried updating but still nothing. I don't use auto rotate on my phone but now I have to enable it as a work around to swift key. In messages the keyboard is totally unresponsive.

     

    HTC One M7

    Swiftkey 7.0.4.20

    Android 5.0.2

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    Ryan P

    This is a known issue happening with HTC devices running Android ~5.0.

    We are looking into it. I will update this thread when we know more. 

    Thanks,

    Ryan

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  • Avatar
    Abraham Ibukunoluwa

    Please resolve this issue on time. It sucks when I need to reply a message and the keyboard ain't responding. I almost can't do without this swiftkey. Alternatively, give me the link to download the version without issues

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    Ryan P

    This issue has now been fixed in 7.1.2 and is now rolling out to the Play Store. 

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    Minghua Hu

    The prediction words stay up even though I haven't type anything. It seems annoying....Wish the function bar can set locked. Coz clipboard, Gif is used often, BTW ,please do not set the theme function Untickable. Theme is seldom changed for some guy. Please add an way for setting the font size of candidate words for it's just HUGE..

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    Minghua Hu

    And it CANNOT memorize the word created by user. A big disadvantage.Hope SWIFTKEY getting better~

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