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    Batuhan

    i have the same problem as well

    4
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    Mobile App User

    Same for me 

    3
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    Silviu Cojocaru

    Happened to me as well after today’s update 

    2
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    Glenn Brooks

    Same here. Ugh

    2
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    Mobile App User

    Same here. When can we expect a fix?

    4
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    Mobile App User

    Happened to me too. Fiddly to use.

    2
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    Mobile App User

    Having the same issue here.

    1
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    Samdan87

    Thanks for the responses. So it was the result of an update? Any way to contact the SwiftKey devs for support? I only found the FAQs and the forums

    1
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    Jarrod Brooks

    Same issue here...

    1
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    Arnoud Andeweg

    Same here :(

    1
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    Ploddodd

    Same problem here, very difficult using it, and almost no chance in using swiping mode. 

    I contacted support twenty four hours plus ago but have not heard anything.

    1
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    ron.nocket

    I'm having the same problem here. A re-install or a complete shutdown of my iPad does nothing to fix the problem. It's been fine until this latest update.

    1
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    Salish Sea

    It happened to me too. I've spent hours trying to fix it. It's infuriating. I've tried everything and even tried new keyboards. But none have the features of swiftkey. But swiftkey is unusable in this tiny size.

    1
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    Dan C

    Same here, happened this morning. iOS keyboard is OK sizewise

    1
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    Stan Taylor

    Yet another victim. I’ve had to not use SwiftKey at all

    1
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    Bruce Jackson

    Same here if I use the iPad horizontally, vertical the keyboard is good for me. Need an update for correction

    0
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    John feeley

    i have the same issue, was working as normal until a few days ago then suddenly became half the size. having to use the ios keyboard in landscape view now as the swiftkey one is just too small 

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    Mobile App User

    Same for me as well when the update came through. I have looked around every where for an answer and nothing. SwiftKey / Microsoft, you out there?

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    Dennis Crawford

    Not only did the last update break the app, but it seems pretty much impossible to notify support. None of the links work. Very frustrating. Did they shut down?

    1
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    Tommy Guerin

    This has happened to my wife's iPad also

     

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    Kitty Alvarado

    Same here with my iPad 😡 I had to remove the app for me is difficult to type. 😡

    0
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    Bernadette Goncharova

    Yup, me too!

    0
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    Mobile App User

    Has anyone seen this? Is it being worked on? This is my favorite keyboard and is almost completely unusable on my iPad now.

     

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    Mobile App User

    yes it happens with me to after update it becomes small when I use my iPad in landscape mode also when I reinstall not synchronize the data properly I scared to update the keyboard on my iPhone now waiting for new update to solve this problem 

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    Kathy Wall

    I'm having the same problem. Have tried everything I can think of, nothing works. I even deleted and reinstalled. Very frustrated! Tiny little keyboard very hard to use. They going to fix this?

    0
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    Mobile App User

    did SwiftKey support see this post because no answer from him about update to solve this issue?

    do we have to contact him through email or what 

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    John feeley

    Sent a message to SwiftKey support and got the following reply, they are aware of it but no timescale for a fix.

    Yuka (SwiftKey)

    Aug 29, 8:23 AM PDT

    Hi there,

    Thank you for contacting SwiftKey Support.
    We appreciate you taking the time to reach out.

    Sorry to hear that you are having an issue.
    This is a known issue with our latest update (2.5.6) and we are looking into it for fix.

    Sorry for the inconvenience.
    Thanks for using SwiftKey!

    Regards,

    Yuka
    Support Escalation Engineer

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    Mobile App User

    dear John, thanks for your reply hope this update come soon 👍🏻

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    Samdan87

    Thanks John. Could I ask, how did you contact Swiftkey support? It seems to me that they intentionally make it difficult to contact them directly- I wasn't able to find a direct contact channel despite looking quite hard on their app and website for it 

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    John feeley

    Go to the swiftkey support page, go to forums then at the bottom there's a like for 'still haven't found what your looking for, contact us' which takes you to this link
    https://support.swiftkey.com/hc/en-us/requests/new

    0
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