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Chris Thewalt
  • Publié 14 octobre 2020 12:27
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Multi language

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I enable 3 languages (English, Spanish, German) and use swipe, which I realize is hard, but it has become almost unusable in the last 2 months with a really low prediction rate. I can also no longer delete unwanted predictions by long pressing them, they come right back. Has something fundamentally changed?
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  • Commentaire officiel
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    Deniz K
    • 19 novembre 2020 11:08

    Hi Chris, if you feel that your predictions are poor or Microsoft SwiftKey has stopped 'learning' from your writing style, we recommend the following steps here https://support.swiftkey.com/hc/en-us/articles/115004639969-Troubleshooting-for-Microsoft-SwiftKey-prediction-quality to kick-start the learning process again.

    Regarding your deleted predictions, please send additional information/screenshots or recordings here at https://support.swiftkey.com/hc/en-us/requests/new and we'll be able to look into this further for you. Thank you. 

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