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    Deniz K

    Hi Marek, thank you for bringing this to our attention. 

    Can you please confirm your Microsoft SwiftKey Keyboard version? If you haven't already, please update it to the latest version available. In which apps is this not working? Is your theme not working or your translator?

    We would appreciate if you could create a support ticket here: https://support.swiftkey.com/hc/en-us/requests/new with a screen recording of the issue. Thanks.

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    Marek Chrabka

    Here is video https://youtu.be/v8WFLOtywuw

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    Deniz K

    Hi Marek, thank you. If you change your theme, does the translator work?

    If still not, can you confirm in which gaming app your translator is not working?

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    Deniz K

    Hi GarciaORCHID are you experiencing the same issue? What is your Microsoft SwiftKey version and which theme are you using? 

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    Marek Chrabka

    It doesn't work on every template. When you type the first word works and then it does not work indefinitely. I also noticed that if you write a word and turn off the keyboard and after a while I turn on the word back appears translated.

    App example: arena of valor 
    I dont have problem in Huawei devices based on emui. I have problem in devices poco f2 pro based on miui (xiaomi)

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    António Celestino

    Hello.
    I'm from Portugal, and I have the same issue with the translator.
    Don't work any more!
    Fix that fast, please!!
    Thanks

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    Deniz K

    Hi Marek Chrabka if this only happens with a specific app, please check if there's an update for that app. Do you experience this with other apps too?

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    Deniz K

    Hi António Celestino, can you clarify the issue you are experiencing? Is it the same with dark themes or is this another issue?

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    António Celestino

    Hello 👋

    When I try to translate something, the SwiftKey disappear!
    Before, I can translate directly in the SwiftKey!! Now I need go to Google translate, copy and past... So boring.
    And I try change the themes... And continue don't work.

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    Marek Chrabka

    Dont work in app: Wild rift (league of legenda), Brawl stars
    I think it dont work in any application
    BTW. Work perfect in android browser
    It's something of Xiaomi system MIUI, on other phones it works perfect.

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    Deniz K

    Hi António Celestino thanks for the information. We are aware of this issue with translation on version 7.7.3. If this is the same issue for you, please wait for the next update, thank you for your patience. 

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    Marek Chrabka

    Deniz K i I found a solution.
    Phone poco f2 pro after running app working with Game turbo accelerator (Something that improves performance in games and, for example, blocks notifications or calls))
    When I turned on the applications without supporting game turbo translation works without any problem.
    Please test it on xiaomi devices with Game turbo add-on and do any update

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    Deniz K

    Hi Marek Chrabka, it's great to hear about the workaround, thank you for letting us know!

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