Microsoft SwiftKey iOS Support Forums

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Best,

Ryan, SwiftKey Community Manager

Hey guys,

I was wondering if in addition to the 3D touch cursor control there could be a cursor control function integrated into the spacebar?

It'd be similar to touch ID in the sense that it would understand the gesture as a distinct one.
It would require a clean swipe to the left or right starting on the spacebar to activate in order to prevent any unwarranted cursor control during multi-word swiping.

I believe it would suit the flowly nature of SwiftKey and be a welcome option for those either:
1) wanting cursor control without the pause 3D touch demands.
2) enables iPhone SE users to have SwiftKey offer another feature stock doesn't provide enhancing the SwiftKey flow optimised phone size.

Cheers for giving this a read either way and love the app guys!

I have been using SwiftKey on Android for years, switched to iPhone a few days ago. Very unhappy with the ways comma work here. To insert a comma and a space after it, I have to hit the "special symbols" button, then comma, and then the space bar. Alternatively, I have to press and hold the "." key, then move to the comma, then hit space. That is 3 keystrokes, whereas in Android it only took one (you have the comma button on the default keyboard to the left of the space bar, and an empty space is automatically added once you hit it). Likewise, it is also annoying that no space is added after hitting the "." button, however at least this can be fixed by using a double-tap on the space bar to create the dot instead.

I understand SwiftKey is trying to imitate the way the native iOS keyboard works in this regard, but frankly, that setup is just horrible, so please at least give us the option to customize. A comma is a button that is too frequently required not to be on the main keyboard, and in at least 90% of cases, when you type a comma, you want an empty space behind it, so that really should be automatic.

I'm learning Chinese and Russian and was very happy with the SwiftKey keyboard on my Android phone as I could easily switch between the two keyboards and found them much easier to use than the native keyboard. However, since moving to an iPhone, I'm really disappointed to find that Chinese is not available in the iOS version of SwiftKey. Is there any reason for this?? Are the plans to enable it??

Many thanks for a Swift response. 

I want to connect my SwiftKey account with my Google account, but SwiftKey is asking permission to "Read, send, delete, and manage your email." I understand that SwiftKey needs to see what I'm typing in Gmail to analyze my typing patterns, but why does SwiftKey need to "View, manage, and permanently delete your mail in Gmail"?

Any chance to get Chinese language pack for ios device?

Phone Model - iPhone XR

Version iOS 14.4

Key Issue: After upgrading from 14.3 to 14.4, SwiftKey fails to work on any application (Microsoft Office 365 mobile applications, WhatsApp, native text messaging, etc.) even when it is the default keyboard. I've deleted and reinstalled the application, restarted my phone, and the Board will flicker to SwiftKey but then switch automatically to Apple's native keyboard. I've installed other third-party keyboard applications to test if this is an issue for them (e.g. Fleksy and GBoard) and run into no issues. Seems to just be an issue with SwiftKey.

Is there a recommended fix for this? This never occurred or was an issue prior to installing the 14.4 software update.

Any suggestions would be appreciated.

I used this very usefully on Android, but I could not use Korean after I switched to iPhone.

Why do you support Korean on Android and not on iPhone?

Please please support Korean on iPhone.

I have an iPhone 12 with the latest (2.9.0) version of swiftkey and somehow the option to disable the quick emoji key is not working: it is set to off, but the key is still there. It is annoying not only because I press it by mistake but also because iOS has its own emoji shortcut right below it, so its just taking up space.

Anything special i need to do to disable it?

In IOS version of the app when you long press letters polish diacritical marks (ą, ć, ę, ł, ń, ó, ś, ź, ż) are on the very end of avalible symbols behind marks not used in polish language. Could you move then so they appear first (plus maybe remove non polish ones)?

 Hello, I am french, I just upgraded from an Android Smartphone to an iPhone SE 2020 iOS 12, but I cannot configure my Swiftkey keyboard to display the special characters above each alphabetical letter like I did on Android. . I know that special characters are also accessible by pressing the "123" key then the "+ = #" key if I want to use the underscore "_" for example but it's really not practical, whereas on my Android Swiftkey keyboard, I just have to stay and press the "W" key to make the underscore "_"! Can you help me configure my Swiftkey keyboard on my iPhone SE 2020 iOS 12 as on my Android please. I'm placing a screenshot of my Android Swiftkey keyboard where the special characters above the letters I want to appear on my iPhone Swiftkey keyboard are outlined in red.

Thank you.

Say for example I'm typing the word 'atmosphere'
Before the last update, I was able to manually type out A, T, then continue to end the word by swiping from M through E. And the word completes.

However.. Now.. If I were to manually type A, T. Then continue to swipe the remaining letters. The A, T will end as 'at' and start a new word with the swiping input from M to E.

This is annoying as I've gotten used to using a combo of half manual type and swiping to complete typing style. It is also one of the reasons I've stuck to SwiftKey! Cos no other swipe keyboards allow this feature.

Please rectify 🙏🏼🙏🏼

I love SwiftKey and have used it for years. However I hate the new Toolbar feature because it now means the three predictive word suggestions become truncated and not fully visible due to the space taken up by the + symbol. For example a suggestion of 'appear' shows up as 'A...ear'. This is pretty pointless given these words are supposed to be suggestions but can't actually be read. Previously if a long word was predicted / suggested then the font would just be reduced to fit into the space which was great but now it's just useless.

Anyone know of a way to disable the Toolbar? If not can SwiftKey look at making this new feature an option rather than a mandated feature?

Hello everyone! I just updated SwiftKey and unfortunately, it stopped working completely. The keyboard crashes on start everytime. I'm on iOS 10.3.3 and iPhone 7 Plus

Dear SwiftKey team,

Currently Im using SwiftKey keyboard on my iPhone, Russian and English keyboards and very happy with it. Thank you for your product, so much time saved!

Also, I used to have a phone with Android OS and used to have Japanese keyboard in SwiftKey. 

I wonder if you have a plans to bring Japanese keyboard in to iOS version or it will remain "for Android only"? 

Best regards,

Vlad

Is there any plans, and when will the app to iOS allow five languages and neural network, like the app to Android?

Why Microsoft has been ignoring Chinese for years? I can see there topics created 4 years ago asking about Chinese? Will Microsoft plan to add it? Chinese is the first language by speakers, why does Microsoft keep ignoring all these requests?

Microsoft SwiftKey how to remove  the bar from the keyboard that contains "Allow Full Access to get word prediction"  with the i icon on the right hand side of bar.... 

No confirmation of support email sent so I post also here. 2.8.7 swiftkey. 14.4 ios. When I press prediction offered, another word will be inserted. check video

https://streamable.com/egv6kv

Any way to turn off the tracing of your swype while swyping on your keyboard? iOS.

Hi,

Something tells me that this question has been already asked before on that forum. I just could not find the right thread. I've just moved from Android to iOS with the iPhone 12, installed my favorite keyboard - SwiftKey.

One thing that I'm missing a lot is the functionality of deleting a word by swiping left to right on the keyboard. Something that I've used "a lot" on Android. Is there a way to enable it on the iOS version?

How do you activate the arc mode on iOS? I see a picture of this in the add, but I cannot find a way to turn it on.

I use Marathi keyboard on my Sony Android phone. It’s wonderful.

But I feel very sorry that my iPAD, on which I write too much in Marathi, is not so supported. 

May I know when this facility would be made available for iOS? 

Hi guys,

I thought I'd chime in here before I let SwiftKey go for a while. I've been a very happy user on Android since the beta days, and always loved the concept. I switched to iOS partly because swiftkey was available, but it has always been a struggle on iOS. 

I write different languages (Norwegian and English), but mostly type in English when on the phone. The Norwegian QWERTY-keyboard has additional characters (å, æ, ø) which are used fairly often, but SwiftKey won't let me set this keyboard as standard. If I add English language the English keyboard is set as default, and the mechanism for switching keyboards is broken, and has been for a very long time. 

Have a look at what happens when long-pressing the space button:

This results in me having to uncheck English in the app, and having to open the app > check English every time I want to switch between the languages, a very cumbersome process. 

I've tried pretty much everything to fix this:
- Reinstalled SwiftKey
- Restart phone (iPhone 7, but was apparent on iPhone 6 also)
- Factory reset phone
- Link/unlink from sync servers

No matter what I do, this is the result always, and I'm very fed up. Please fix this! 

I forgot my password

SwiftKey 2.0.2
iOS 10.3.2
iPhone 7

Longtime Android user just started using SwiftKey for iOS. Spaces are not being automatically added at end-of-sentence punctuation. I searched the forums and found this is not expected behavior for iOS.

With the new update I cannot find how to switch between my other keyboards. Help please.

Please do not change the Nickel Dark. Just create a new keyboard. The new fresh redesign is not better. I like the existing nickel dark as it looks like a real keyboard