Microsoft SwiftKey iOS Support Forums

Hi guys,

If you've had a really good idea and want SwiftKey to hear all about it, the best way to do that is to submit it via the 'Feature Request' form here:

https://support.swiftkey.com/hc/en-us/requests/new

We look forward to reading all your requests and improvements.

Regards,
Matt

Dear SwiftKey team,

Please add support for the Ukrainian language, I and many of my friends are waiting for this for several years. A lot of people know about your keyboard. Ukraine ranks 8th in the number of inhabitants in Europe. 

Thank you

Hi team,

At my country (Vietnam). Many people use idevice to work, relax, and more... but have not any keyboard better swiftkey. I love Swiftkey when i used android phone. But i need iphone to use for my work. We had wait for a long time to use Vietnamese language pack on Swiftkey (ios version).

Can you help to add Vietnamese language pack to Swiftkey for IOS ? I think many people will be happy with this decide from you. Thank you very much for read this. We love Swiftkey and waitting for Vietnamese language pack.

Please support Chinese (Simplified and Traditional).  You are missing out 25% of the human race. 

My iPad keyboard now looks like the attached picture. It's squished and unusable. I'm not sure what happened. I've tried restarting my iPad and reinstalling Swiftkey but it's still stuck in this weird squished size. To add, I did not touch any settings or anything. I just opened my messaging app one day and the keyboard was this shape. It’s squished in portrait mode as well.

Help?

I've been using Swiftkey on Android since they days when you had to pay for it.  Recently my job forced me to switch over to an iphone.  The difference between the 2 versions is tremendous.  Autocorrect works a lot more poorly but the main gripe I have is that you can't hold down a letter key to get every accent mark associated with it.  Is there a reason for this?  I continue to still use swiftkey since I'm used to the punctuation placement, but just seems weird that it works so poorly in iOS

Is a one-handed keyboard in your product roadmap? If so, what is a realistic timeline on when to expect it? I will return to using it at that point and it will be my default keyboard indefinitely. 

this situation is really ridiculous - why is Chinese input available for Android, but after all this time and so many iterations and versions, it is still not available for IOS? Please don't tell us to keep switching with the IOS keyboard, that is not a valid answer.

When will Chinese, and especially Pinyin input for Traditional Chinese, be added to this app?

I was so far a happy user of Switkey on Android, but I've been forced (for professional reasons) obliged to switch my phone to an iPhone...
So I was happy to see that Swiftkey was available on iOS as well, but when I tried to get the additional number row on top of my keyboard, I saw that this feature was missing on the iOS version such as some others.

Is there any roadmap for porting this feature on the iOS version, and more globally for aligning the two versions?

Thanks

Hi Swiftkey Team,

i just switched from Android to iOS and the iOS Stock Keyboard is horrible. I've been using Swiftkey for years (also bought it long time ago) and the usability on Android is awesome :)

When i decided to switch to iOS I was glad to know that swiftkey is available for iOS as well. Sadly the User Experience on iOS is very poor in comparison to your Android Version.

If you could implement the following things, it would make the user experience a lot better:

• Special Characters as second Option for normal characters (best would be the same order as on android)
• seperate comma key
• enhanced QWERTZ Layout with dedicated umlaut keys (öäü)
• Adjustment of longpress duration
• 3D Touch for removel of whole words
• cursor selection through long press on space key

And I would REALLY Love to have the "Classic Dark" Theme back. I found it very helpfull that not every key has its own border, but the keyboard layout is kind of rastered.

Please think about the mentioned things. I am sure many people would love it!

Thank you and Greetings from Germany,

Christian

Hi, I've just switched from Samsung 6 edge to iPhone 7 (so I can use Apple watch for swimming & fitness etc), but I am seriously missing my SwiftKey keyboard. My floral one (not so fussed about the floral bits) has dual purpose keys, ie. Each one doubles up as a symbol plus - a real must of you have longer nails like lots of us ladies do these days, it has the 4 cursor keys at the bottom of the screen plus all numbers across the top. Why can't I get it or anything similar on iPhone? Be so kind if anyone can help on this? It's driving me nuts! Many thanks Louise 😊

Can you please add the Albanian language for iOS devices? It has been available in Android for a long time, and I'm really missing it on iPhone.

Thanks

 I used an Android Nexus 5 for many years with swiftkey. I really liked the keyboard layout with the numbers on top row and symbols among the letters, where you press a bit longer to get the number or symbol. 

I switched to an iPhone and immediately put swiftkey on thinking it would be the same, but no. The numbers and symbols are hidden in another keyboard. I hate this. I always end up hunting for a symbol I'm looking for.

The Android way is just so much more intuitive. Is there some setting on iOS/swiftkey that gives the Android type keyboard? I went thru all the settings but couldn't find anything.

this keyboard its very good but please add one hand keyboard in the SwiftKey

tanks

Hallo, wie kann ich bei SwiftKey für IOS Umlaute auf der Tastatur direkt einblenden und nutzen, ohne lange auf den Buchstaben drücken zu müssen?

Hello!

Unfortunately, words can no longer be deleted by pressing the prediction key for a long time. Is this solved differently now or is it an error?
- iPhone X
- System: iOS 12

We came upon non 3D Touch devices as Apple has completely abandoned the technology, bringing haptic feedback. On devices with small screens, such as the iPhone, is easier to handle the lack of cursor control (although iOS native keyboard does the trick very nicely), but it is terrible on the iPad. SwiftKey is, hands down, the smartest keyboard there is - and it's exactly why it is so hard to understand why they didn't come up with a solution.

I am experiencing very glitchy behaviour using the app with Spark. The response is slow, and the keyboard randomly switches from Swiftkey to the basic keyboard. I don't appear to be having this problem using Swiftkey with other apps. Any thoughts?

Hi,

I use English, Swedish, and Farsi in my daily usage. It is a shame that Swiftkey doesn't allow three languages in iOs.

I know the limitations of iOs on memory but my idea is that since languages like farsi have a completely different letter and writing direction, Swiftkey can actually unload the other dictionaries when switching to RTL languages. This way you meet the memory requirements of the iOs and more people are happy.

Thank you.

Downloaded the new update today for iOS and saw that 68 new languages were introduced, but lo and behold, NO ESTONIAN KEYBOARD. Come on, Android has one, how come iOS doesn't? It's about time.

Hello all. This is my first post here and i decided to make it because i could not find the information anywhere else. 

I've tried on an iPhone X and an iPhone XS Max. Long pressing no longer brings up a menu to delete predictions. Also, when i try to personalize on my new device (the XS MAX) the progress bar doesn't move at all. Its just stuck. 

I've tried logging out, rebooting device and doing it again. Same result. 

I've tried deleting the app, rebooting, reinstalling the app. Same result.

Latest switftkey version on iOS + Latest iOS (12.0.1)

PLEASE HELP!!

Do I have to delete and reinstall swiftkey to reset the keyboard map?

After iOS 11 update yesterday, even though I have SwiftKey set as the top keyboard, with Swiftmoji then the iPhone keyboard at the bottom, it's started opening the iPhone keyboard each time i open any app to type in. It does switch OK to SwiftKey and I can use it as normal then.

Soon after the update it wouldn't keep on SwiftKey at all, just immediately switched to the iPhone keyboard, but that seems better now.

Any ideas?

Can we PLEASE have the option to replace the emojii key with a comma? Or at least let us swipe right on the . key to have it instead of #? 

I recently switched from Android and I'm slowly going crazy, especially since I write in German with a lot of commas. 

I get that it is closer to the original iOS keyboard this way, but who cares about the original.

Thank you! 

I'd like the uppercase "I" to stop being predicted. I've removed it a bunch of times but it still brings it up. I just want to use lowercase "i" from now on. Is the only way to do this to continue to manually correct it on the prediction bar? It doesn't seem to be working.

Thanks!

I use SwiftKey on multiple phones. Same login / account.

They should all be able to add new clips but also have ability to SEE clips added from different phones (same SwiftKey user!) 

I'm speaking about - SYNC. 

Our clipboards clips AREN'T BACKED UP AND SYNCED.

I have so many of them set-up. Do u know how much TIME  I have spent setting Pinned clipboard clips and shortcuts up, just to lose them all? :(

Please, SwiftKey team, SYNC them.

Or at least, give option to export and import! (XML, TXT, whatever - as long as Import exists, too!) 

I lose so much of my hard work because you DON'T backup/sync clipboard content and pinned items and shortcuts ACROSS PHONES, when SwiftKey account is the same...

I once lost my phone and bought another, enabled SwiftKey and NONE OF MY CLIPS were saved. :((((Such a big disappointment! 

Please give this HIGH priority, PLEASE.

Kindest regards, Helen

PS. Do you, other fellow SwiftKey users, agree that there should be Backup & Sync (and/or Import / Export) of our Clipboard's clips?
Pinned ones, especially! 

When is the accuracy of flow going to get addressed, or even just the ability to reset the tap map?
It's been months and the accuracy is still totally horrific. It is and had been for a long time slightly better when you freshly Install, and the tap map hadn't adjusted the keys to help with accuracy. After a little use and the keys get "adjusted" and you are fighting against the AI that's trying to make things better. This has totally been a huge problem, but it seems to get over looked. As said before reinstalling helps with accuracy, but reinstalling and having to reteach your dictionary and all is not that great of an option,
Will accuracy ever improve?

From the official Microsoft SwiftKey page...
"Frustration-free typing", "Fast and accurate"
Have they even tried using it???

Please allow user to place characters in place for long press on several keys.

This has been suggested for Android (by Matt Winans).

Customization is important because there are many special characters, and there is large variability in the characters to which different users wish quick access.

The concept appears in Blink keyboard, but their implementation is terrible.