Microsoft SwiftKey iOS Support Forums

Every keyboard on all computers has a distinct number row above the letters!! What a concept!! And WHY would it be so hard to find one for an iPhone? I am an Android user with a rooted phone. I LOVE Swiftkey, so downloaded it on my new work phone, my VERY FIRST iPhone. NO number row, no cursors. I sent emails to Swiftkey, but still no number row. So thanks for suggesting Touch Pal. Still not Swiftkey, but at least I can just slide to get the numbers I need. I want it MY way!!

Please add Thai language in iOS version

Pure and simple IOS sucks and this issue with swiftkey is the straw that broke the camels back for me. I can’t wait to go back to an Android product.

I have done something to my prediction routine and now it this keyboard is more likely to type tannibg than tanning or really ibg for anything ing. And that's just the beginning of it. It often requires me to type a word three or four times before it finally leaves it alone. 

Is there any way to reset the prediction methods so it will quit guessing things that aren't words? 

I'm not sure if this is a OneNote-specific bug or not (and I realise, from a previous bug report, that OneNote can be weird). I've had the issue in other apps too, but far less consistently.

The keyboard fails to take account of the space at the end of the line if you move on to the next line and then back. 

Steps to reproduce

- Use Flow mode to enter the word "test"; keyboard will insert "Test ".

- Press enter to move to next line.

- Press backspace to move back to previous line. Keyboard now shows "Test" as the current word, ignoring the space.

- Type another word using Flow (maybe "this").

- Keyboard will correct the line to "Ttest this " (with 2 Ts at the start).

The keyboard remains out of sync by 1 character with respect to the cursor's actual location until the insertion point is moved to a new line and back using touch. 

Thanks for any help you can give solving this issue! (And if this is a OneNote problem, please let me know so I can file a bug report there.)

Hello, is there a limit on how many custom words one can add to swiftkey?

So, I'm trying to teach swiftkey some words in bulk so I don't have to type them all. I send myself an email with the words which I want to be added and then I click the personalise with Gmail. All goes seemingly well, I get 'Last personaliszed: just now", then I try swiping the new words and they are not getting completed. If I try to type them I can see they are not there bc I get the word grayed out ready to be added. Obviously new words were not added.

I don't have the problem with 'personalization failed' most ppl have.

Any suggestions? IMAP is ON, Send mail is on IMAP, tried with another gmail account, same thing.

regards.

Iphone x - when I click "get", it says to double tap to install but I can see maybe 10% of an icon that disappears on the right side of the screen that I apparently must double tap, but since the icon is mostly not there, there is nothing to double tap and so will not install. Suggestions?

I updated to iOS 11, and now I cannot access my notes, which I need badly.

Can someone help?

When will there be Simplified Chinese for Swiftkey?!

Hello,

I'm waiting since long time for Gujarati & Hindi Language support on iOS. Does anyone know whether and when is it being planned to be released. If this is not happening anytime within next 1 year, might have to switch to Android device to get these languages.

I am doing research work in Gujarati Literature and transliteration would be a great help for me on iPad.

I guess there might be other users like me too.

Thanks

When using Force Touch to move the cursor around you can only move it within the current line. If you want to move it to another line you have to touch that line first with your finger then you can use Force touch to move around in that line.

Is there a button for voice to text? That's the only thing I'm finding disappointing with my new keyboard, no VTTM.

Is there a way to access info. I️ saved in the Swiftkey Notes App on my iPhone (that no longer works)? Why are only someof my notes in Evernote? I’d really appreciate some help with this because I️ saved a lot of important info. In the app. Thanks!

Hello! 

I recently changed phones from an iPhone 7+ to a iPhone X 

I have been using Swiftkey for many years throughout different phones (each year iphone upgrade)

This year I ran across an issue where the words I normally predict is not on my iPhone X anymore.

If you look at the pictures on the iPhone 7, you can tell that the words that are usually predicted is not on the iPhone X 

I have even tried to connect the accounts and its still not there.

When I used to do iCloud Backup from old phone to new phone, I dont even have to sign in and get all the same text predictions!

I have attached some screenshots :)

Thank You! 

Soo I'm wondering if I can just type a few word in a row then it world automatically space it for me can anyone help?

So when I type I like to make up my own words such as "soo" and it won't let me type words like that soo I guess my question is how do I use a letter two times in a row

How do I access grayed out numbers and symbols on keyboard without resorting to using the number/symbol key first?

Hi! Very excited about the new custom photo theme! Although I'm a little confused. 

The key pop-up color doesn't change anything; what is it meant to do?

Also, the background brightness adjusts with light bubbles behind the letters until you slide the button to about the 80% mark on the right side and then the bubbles suddenly turn dark. Seems like a bug.

I would like the option to not have any background bubbles at all, like the high contrast theme.

I'm using iOS 11.1 with an iPhone 8 if that helps.

You're getting there... it's almost the perfect keyboard!

Cheers!

Çok güzel bir ürün

Since the newest Update I can't use the SwiftKey keyboard on YouTube it's bugging. My device is iPhone 8 plus

Hi there since the newest update on my iPhone 8 plus your keyboard isn't working on YouTube anymore. Everytime it will open me the normal keyboard and if I choose SwiftKey it doesn't appears and is bugging

Hey,

I am used to keyboards that use some sort of swipe-move to navigate and select text, I would never go back to selecting text inside the text again the old way.

I find swiftkey suuuper nice, but I am disapointed that there is no smart way of selecting or navigating?

Such as: swipe along the spacebar (like Tempest keyboard) or starting on a certain key and then swiping, or even swiping in the suggestion boxes.

I also cant get arrows to work, even though some posts suggests this would be possible. Again, not backspace, arrows to navigate inside the text.

I am on an iphone 6, so I don't have access to keyboard touch pad, does that work on newer phones for swiftkey?

Thanks, you put a lot of work in to this! (please put a liiitle bit more for me!)

Cheers,

Rickard

I have an iPad Pro running iOS v11.0.3. The installation fails when I try to run the app. I’m able to download it from the App Store. Swiftkey shows up in the Keyboards section of iOS’s Settings, and I can turn it on and allow full access. However, when I launch the Swiftkey app, I get a momentary splash screen with the logo and then the screen goes completely white and stops. I’ve tried uninstalling and reinstalling the Swiftkey app a few times, and I’ve “rebooted” my iPad in between. Still can’t get it to work. (NOTE: I’m able to install it on my iPhone 7 Plus without any problems.)

Has anybody incountered this problem, and is there a workaround? Any help is much appreciated.

UPDATE: I was able to fix the problem by detaching Apple’s physical foldable keyboard/cover (whatever they call it), and that seemed to do the trick. Apparently, Swiftkey doesn’t like when it’s attached during installation. Appears not to be a problem attaching and using it after installation completes.

Is there any way that I can change size of SwiftKey keyboard on IOS 11 or even makes space between keys bigger ?

Using the 3D Touch cursor in the DayOne app doesn't really work: the cursor disappears (who makes it useless) or is very slow. Whzt happens is that SwiftKey wastes time trying to predict or correct for each movement of the cursor, instead of switching this off during movement.

Another big problem is with the text entry on boardgamegeek.com, when adding a game to one's collection (requires registration): the web widget used reacts badly to SwiftKey's corrections, with a tendency to swap a word and the space that precedes it. More generally SwiftKey is confused about where it is in the text: it shows an incorrect word context (that does not represent the actual position of the cursor but something close instead). My guess is that this has something to do with registering the cursor position correctly, even when it moves or deletes characters.

Please add option to show a number row above the letters. Please add options for an easily accessible comma and question mark, such as long press on a letter or assigning those punctuation marks to the buttons to the left and right of the space bar. Thank you.

Update - submitted through Feature Request option, please disregard.

I use two languages on my keyboard, and English is used much more frequently. It would be very handy if I could turn flow off for my second language as my keyboard often assumes I'm using flow for this language after using shorthand/single letter words like "u", "a" or "I". Since it's a second language, I'm mostly comfortable with using the keyboard without flow anyway. I would assume others may also have this issue?

Hi,

Waiting for the Korean support in ios for an incredibly longtime is really frustrating. I do not understand how come the Android version has Korean while ios version does not. Is it so because your engineers are lazy? There are already many requests for Korean ios in the forum. 

Can you please add Korean?

When I send an emoticon and directly after that I start typing a new text message, the first letter is ignored in capitalizing / predicting.

For instance:

me: <emoticon>

Typing: HEllo world, 

Predictions: Ello - Ell... - E...

ios version: 11.0

swiftkey version: 2.1.1