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    Alpert

    I use beta too, no such an issue.

    Can you add more info?

    https://support.swiftkey.com/hc/en-us/community/posts/115000473565-The-best-way-to-post-a-question

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    Permanently Deleted User

    This started with the last three SwiftKeyBeta updates.  Prior to that, I was one of the first beta users - I've been using the beta version for at least two years.

    HTC OneM8, Andorid 6.0, Swiftkey Beta 6.6.3.15

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    Alpert

    I don't have any problem to do that. And this is very first time to hear something like this.

    Can you try a fresh install?

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    Permanently Deleted User

    Do you mean uninstall then reinstall? That might be a problem since I've used it for two years but will I lose all of my themes etc.  It's a bummer that I lost all of my statistics and predictions.

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    Alpert

    I think you have corrupted files during android update or SwiftKey update. Themes and predictions will be synced if you have logged into SwiftKey account and backed up. But unfortunately the statistics would be gone.

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