Gmail personalization keeps failing (even with IMAP enabled)
I followed this: Why does my Gmail Personalization keep failing? and my Gmail is set up for IMAP and works fine, but it hasn't personalized for almost a year.
I followed this: Why does my Gmail Personalization keep failing? and my Gmail is set up for IMAP and works fine, but it hasn't personalized for almost a year.
Hello,
This is a known issue for some devices, we're investigating it.
Here's a temporary fix: when you want to tap to relearn, do not tap on the Gmail that you've already personalized. Try to tap on the Gmail icon below (just like to start a new personalization) , then login with your current Gmail account info. This should replace the old personalization and it should work, and you'll see "last sync: xxx ago".
If even this method won't work, please tell us the SwiftKey version number and the android version, together please attach a screen record of this issue.
Thank you
It didn't work initially because I had a different browser, but once I set Chrome as default, it asked me to sign in again to my Gmail account and it worked.
Thanks
Can you try to retap to relearn at this moment?
We got reports say it failed immediately while retapping.
I tried retapping it after I saw it was successful and got a failed attempt error.
So it is what I said?
Yes, it failed.
And a year or more after these posts and still fails 😤