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    Alpert

    Sorry to hear that. It's not normal.

    Please follow the instructions here to add more necessary info.

    Thank you

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    Permanently deleted user

    Galaxy A5
    Model number sm-a520 Android version 7.0
    SwiftKey version 7.0.3.17
    I don't have anything to take a screenshot of because I'm not getting any sort of error report or anything.
    Whenever it disables itself it completely reverts back to it's original settings and any data that has been gained is totally deleted.

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    Alpert

    Any steps that I can follow to reproduce?
    And please make sure: SwiftKey isn't installed on SD card; SwiftKey is in the whitelist of all kinds of cleaners.

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    Permanently deleted user

    I set it as the default keyboard and whitelist it, but it besides that I only preform the steps that SwiftKey asked users to take. The app is stored on my device and I whitisted it right in the battery app, so I so I shouldn't have to whitelist it anywhere else.

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    Alpert

    Well received.
    I'll send your report to the mod team to see if there's similar situation and possible solution.

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    Permanently deleted user

    Thank you so muc

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