• Commento ufficiale
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    Matt Farrington Smith

    Hey guys,

    Thank you for your feedback here. It seems to have been introduced in the new Beta - obviously Beta builds are designed to catch issues just like this.

    The Market release of 7.2.4 won't carry this issue over with it. That will be released next week. In the meantime we recommend you download the current Market build (7.2.3).

    Cheers,
    Matt

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    Cat

    Same. I had to switch back to the default keyboard on most apps.

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    Aqeel .n.k

    Same! I cleared cash & data, but didn't solve the problem

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    Justin medina

    Yeah I have the same issues on my Verizon note 9 .after update it's just black

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    Anthony Piccirilli

    Yep. I have a note 9 as well

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    C longo

    Some here. Had switch to the stock keyboard....makes me appreciate Swift key! I have a Galaxy Note 8

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    Aqeel .n.k

    I have the Note 9 Also!

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    Eliza N.

    Any idea or update on this? I was using the beta version and I just switched to the non-beta SwiftKey. I didn't realize how much I liked the beta version until right now!

    I'm on a Note 9.

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    Eliza N.

    Any idea or update on this? I was using the beta version and I just switched to the non-beta SwiftKey. I didn't realize how much I liked the beta version until right now!

    I'm on a Note 9.

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    Aqeel .n.k

    Could someone tell me what're the differences between the beta and the normal one?

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    Marja Doedens

    Note 9 and no letters here as well. I tried switching themes but this didn't change things. I tried reinstalling, which didn't help. I guess we got a bug in the new version...

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    Terje Hoås

    Had same issue. Fixed it by changing themes back and forth. Tried changing many other settings first, like size and number row on/off with no effect.

    (Galaxy S8+) 

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    Marja Doedens

    Note 9. Tried Changing themes and downloading New ones, but this didn't help. I reinstalled the whole SwiftKey Bèta app from the playstore. This has worked out. Now the keyboard had got keys again!

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    Acrisio Dias

    Same here with note 9 as well.

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    William J. Peace

    Keyboard back last night, blank again 1 hour ago.

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    Marja Doedens

    Note 9. I thought I had fixed it by removing and installing the app again, and it looked like it did, but now everything has turned black again :(

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    Cat

    I have a Galaxy S9 and I Uninstaller and reinstalled and so far it's working.

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    Chevrolet Racing252

    I just of Uninstaller and reinstalled on my Note 9 and tried switching between many themes and I still have just a blank box. Hope they find and fix the issue soon.

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    Permanently deleted user

    Yup. Samsung Galaxy 8 here.
    Had to install the regular version just to get it to work. No themes worked for me in beta version.

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    Anthony Piccirilli

    Yes. Note 9 here.

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    Lois Karsten-Liddy

    Brand new Galaxy S9 note using SwiftKey beta

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    Susan Klejment-Young

    The beta was awesome until today. Now blank screen. I have a galaxy 8.

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    Frederick Farnsworth

    S9 plus here. Same issue with beta. Had to switch back to regular swiftkey

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    Jordan Hirsch

    Same here. Samsung phone and tablet.

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    ☠ Cam ☠

    Same here on Samsung Note 8. Was working fine early today but all of a sudden keyboard is gone when I go on text, Google, anywhwere I need to type. I switch to regular SwiftKey and then switch back to Beta and it comes back but goes away again after in sleep mode.

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    João Siqueira

    Same problem here I'm on Note 9 and SwiftKey Beta Version . Me, like others here tried to reinstall The Beta, chance the theme and none of this actions resolve the problem. I installed the normal version and now its working.

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    Jason Lambert

    Same here on a Samsung Galaxy Note 9. The non-beta version works fine for me. YMMV

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    Sungjin Ha

    Note 9 here

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    Shenice Brown

    Same here. Note 9 user. Was using the beta and woke up to a blank keyboard. Switched back to the regular SwiftKey app

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    Robby Gonzalez

    Same here, it doesn't happen all the time but the letters of just been disappearing… this only just started today and I have a note 9

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