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Vandrey Trindade
  • Pubblicato 12 agosto 2019 18:56
Segui

Swiftkey changing color when I tap on the emoji button

Hi,

My Swiftkey is set to use the Carbon theme (green) and when I tap on the emoji icon, it changes the color to blue. It is also happening with other green themes.

Moto G5S Plus Android Oreo 8.1

Yes 0 No
  • Avatar
    Alpert
    • 18 agosto 2019 17:39

    https://support.swiftkey.com/hc/en-us/community/posts/115002439689-How-to-submit-a-Feature-Request-And-Or-Ask-a-Question

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    Vandrey Trindade
    • 19 agosto 2019 16:10
    • Modificato

    Sorry! Here it goes:

    • Device make and model: Motorola Moto G5S Plus
    • Device Android version: Android Oreo 8.1.0 OPSS28.65-36-11-4 (Security patch level: June1, 2019)
    • Current SwiftKey version: 7.3.6.19
    • Steps to reproduce: Configure the keyboard to use the Carbon (or any other green based theme), and tap on the Emoji icon.
    • Any screen shots / video clips that help show the issue: https://1drv.ms/v/s!Apl4WBNDrxJFk4ZJeBjkO1rSzn5lAg?e=MfVc3D

    That doesn't happen with other colored themes.

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    Alpert
    • 19 agosto 2019 16:21

    Thanks for the information.

    It's probably caused by the theme you chose, and it's really old theme so I don't think we would fix it. 

    You can try a clean install of SwiftKey to try to solve this problem. Meanwhile be careful if you use Google account to login, because since May we're facing authentication problem with Google, and it's not fixable on our side. 

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    Vandrey Trindade
    • 19 agosto 2019 16:25

    Thanks @Alpert!

    I've changed my theme then.

     

    Have a great day.

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    Alpert
    • 19 agosto 2019 16:26

    Thank you, you too!

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