Transfer/sync predictions not working [Reported]
My predictions and saved words are not transferred to my new phone and the saved words don't show up in predictions.
I have synced both phones and I have tried uninstalling swiftkey beta and reinstalling it.
I can see the words are saved when I view my data on the swiftkey website.
Same here
Same here
Shame....
Hi,
I believe it's caused by a sync problem, me too I'm facing this problem.
I've reported to the dev team, hopefully they can soon fix it. Currently we know it's a general issue, not device/OS specified.
Same here since a month!!
same here. for weeks, I've filed multiple support tickets, tweeted at them and dm'd them, and gotten no response or acknowledgement at all. it seems they aren't offering support anymore, so I'm going to just find a different keyboard app. try Google keyboard, I'm heading good things. this company sucks.
me too. it was working yesterday but after i've changed rom my language data is now working. Hope they fix this as soon as possible.
Same x8!
same here - and with many many other users: https://support.swiftkey.com/hc/en-us/community/posts/115002929809-Old-Phone-to-New-Phone-Android-?page=2#community_comment_360007225631
Ok after efforts of many days I have found a work around and resolved the issue now my account is syncing.
First Uninstall previous SwiftKey keyboard, then download and install any old version app from Google and and sync your account then update the app from playstore. In my case I installed SwiftKey version 7.0.9.28.
Unfortunately did not work for me to install APK 7.09.28 or newer / older
T
I Installed an older version and only show a rare prediction:
"DCB_ASSOCIATION"
I think my predictions gone forever 😭
I hate you SwiftKey 🙄
@alpert you need to fix this problem.
It's 2019
UNACCEPTABLE
Same here. Please, MS, fix it!!!
It's December by now and it still doesn't work for me. Going from Asus to Honor.